Checking
Response from developer
Hi Icmcmsj, Thank you for the 5- star revew! We're pleased to know our checking features were easy to use, and appreciate your membership and feedback!
Long time customer
Response from developer
Hi Klh❤️, We understand you would have preferred a phone call, however at SWACU, members are notified by email when a mobile deposit needs attention. We have found email to be the most reliable way to communicate important account updates, since phone calls can be missed or go to voicemail. The email also allows us the time and space to explain in detail why the deposit was rejected, so the issue can be corrected, and the deposit resubmitted as quickly as possible. The endorsement requirements for mobile deposits are an important part of protecting our members and the credit union from fraud. Requiring the exact endorsement helps confirm that a check is intended only for mobile deposit at SWACU. We take every precaution to safeguard and protect our members’ accounts. If ever you want to guarantee your check deposit goes directly into your account, in real time with no chance of delay, please try using one of our Shared Branches (follow or copy and paste the link below). https://www.swacu.org/manage/account-services/shared-branching.html We hope this helps to streamline future deposits and explain our procedures. Thank you for being a member of SWACU!
The best
Response from developer
Hi Ocanas/Lozano family, Thank you so much for the 5-star review! We’re really happy to hear that the SWACU app is making things easier for you when making payments and transactions, that’s exactly what we strive for! We appreciate you taking the time to share your experience and are so glad to have you as part of the SWACU family!
App
Fast and efficient!
thank you.
Response from developer
Hi Patmom11, Thank you so much for the 5-Star review! We’re thrilled to hear that you’re enjoying the speed and convenience of our online banking experience—from quick facial ID access to fast, seamless transfers and payments. Making your banking experience easy, secure, and efficient is always our goal, so it’s great to know we’re delivering for you. We truly appreciate you taking the time to share your experience with us! Thanks again for being a valued member of SWACU.
