Should have no stars.
Response from developer
Dear Customer, Thank you for your feedback. Please make sure that you gave all necessary authorizations and that your connection is stable. In order to solve your issues, please contact our Customer Service Team with information about your iOS version, your App version and ideally screenshots: info-us@swarovskioptik.com. With best regards, the SWAROVSKI OPTIK Team
Doesn’t work
Response from developer
Dear customer, Please check in your Photos app if there is an album titled "AX Visio". You should have only one album with this title. Make sure that you did not rename it. Close the app and grant full access in the system settings. Restart the app and try again. This should solve the issue. Please reach out to our Team if you need further assistance: info-us@swarovskioptik.com // 800 426 3089. Best regards, the SWAROVSKI OPTIK Team
Crashes on iPhone
Response from developer
Dear customer, Thank you for your feedback. Our Customer Service Team is already in contact with you. Please make sure that you have only one album titled "AX Visio" on your phone. Best regards, the SWAROVSKI OPTIK Team
Crashes Immediately
Response from developer
Dear customer, Thank you for your feedback. Please contact our Customer Service Team at info-us@swarovskioptik.com with the following information: iPhone model, iOS version, Outdoor app version, screenshot if possible. Our Team will work with you on resolving this issue. Best regards, the SWAROVSKI OPTIK Team
