Attainable
Easy to use and good for mental and physical health
Health is Wealth
Far exceeded expectations
What I Like
Sword
Just started
Try it!!
Helpful
Content great; functionality bad
Motivator
Day 1
Sword Health
5 stars to this program
Unfortunate.
Stretching
Comments
Love it!
Love it!
A better me.
Hidden Charges
The next thing I knew, I was receiving monthly charges in the mail. I never once used the app or received anything in the mail. When I contacted customer service, there was absolutely no flexibility or willingness to refund the charges, despite the misunderstanding. The entire experience was frustrating and left me feeling misled. I would not recommend this service.
There response below and cancelling wasn’t as easy as described.
“You are free to cancel your program at any time you wish! Simply let your Specialist or Care Coordinator know if you choose to cancel and they will transition your program to a closed state”.
“This being said, our programs are billed in accordance with the contractual terms agreed upon between your plan and Sword. Once we have billed, it will not be refunded”
