Sygic GPS Navigation & Maps User Reviews

Customer Experience

Positive experience40.8% of reviews
Neutral12.9% of reviews
Negative experience46.3% of reviews

~ Based on 2,555 written reviews from the US App Store.

What users say

Is Sygic GPS Navigation & Maps Safe?

Sygic GPS Navigation & Maps appears safe based on user ratings. AppsHunter Safety Score for Sygic GPS Navigation & Maps is 92/100.

This assessment is based on 56,724 user ratings, with an App Store average of 4.6/5.

Safety Analysis

88.4% of ratings point to a safe experience
4.5% of ratings suggest some concerns
7.1% of ratings point to a risky experience

~ Based on 56,724 App Store ratings for Sygic GPS Navigation & Maps.

Is Sygic GPS Navigation & Maps Legit?

Sygic GPS Navigation & Maps appears to be a legitimate app. AppsHunter Legitimacy Score for Sygic GPS Navigation & Maps is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Wrong speed limit in North America using Camper Add on

Do not purchase this add-on. When using the Camper profile, all speed limits above 80 km/h are incorrectly displayed as 80 km/h, including 90, 100 and 110 km/h.
This is a nationwide issue, at least in Canada.
I have reported this to Sygic Customer Care, but their Head of Customer Care, Rudolf Wuscher, refuses to escalate the issue without GPS coordinates for individual locations. I could provide him with billions of locations, because the problem occurs everywhere in Canada where the speed limit exceeds 80 km/h.
This is clearly a systematic software issue, not an isolated map error.
Unfortunately, Customer Care appears unable or unwilling to understand the nature of the problem or have it investigated by their technical team.
My next step will be to file a formal complaint with Apple regarding this in-app purchase and the fact that the paid Camper functionality does not work as advertised.
Show more

Making money on the same features-Twice

I had paid $80 as a one time charge for premium access of Sygic few years back. I am now again offered to pay $89 for the same premium access - how can you charge the same customer twice for the same premium features (for example, regular map updates and not twice a year, live traffic which was part of the lifetime back in 2018 and now you have to pay for it)? Get your pricing strategy right - do not take premium access away after user has paid for it once.
For all those who intend on buying premium - pls reconsider as you will be asked to pay for it again after a few years quoting newer and better features (where in reality it’s the same like CarPlay, maps update etc.).
Show more

Happy long-time user

What keeps me using Sygic is the offline maps and being able to navigate with no signal or with a poor signal. The other major navigation apps either require you to be online, or their offline capability doesn’t work reliably when the signal is weak.

All over the World best. Navigation, NOT powered by WIFI,

I had travelled in Europe Asia and Australia This Apps is Awesome. Very accurate and fast respond Definitely for anyone that need navigations

Avoid it

Continually instructs you to use the wrong lane, like use the left 2 lanes and turn right. Tells you to turn left/right but give the wrong suburb, like if you’re going to Newcastle it say turn left towards Sydney but Sydney is to the right and Newcastle is to the left.
If you try and raise issues with the developer they want GPS coordinates and a 100 other bits of info on the issues, I’m a little busy trying to drive a truck and can’t make a note of every stuff up the app does whilst I’m driving.
Constantly sends you on obscure routes adding 10-100kms to your trip all to avoid a 50m stretch of 3T limited roadway. I don’t think this is suitable for Australian roads. Not even worthy of a 1 star review but I had to put something.
Show more

Constantly advertises more subscriptions

Edit (for dev response): This is not annoyance, it misled me to pay for ads that I was not clearly informed about. In a prominent place, please add details about how many ad prompts users will have to see. Also add a note that you think this is just an annoyance and will not provide opt out option.

Even after paying for the subscription I am constantly forced to see more subscription ads. I used the app once for 10 mins of actual direction, I have already dismissed ads more than 10 times. Deleted the app, waste of money if you are paying to not see ads.
Show more

Spam

Inaccurate maps and they deduct $30 after the free trial without reminding me. Spam

Full Screen Advert on startup

Seems to be better than older versions, had lifetime for Android but they removed a lot of features to a subscription, so now got on iOS and paid for a subscription but every start up and it blasts me with full screen advert pushing me to upgrade to a different subscription, if I wanted that subscription I would have got it, so stop forcing that advert on users. also keeps saying head towards compass point and not street or road
Show more

Premium or Premium+

Purchase this app back in 2019 and paid $28 for a lifetime use. Now I see to use most of the features you need to upgrade to Premium+ which is 89.99 Euro. Why would I pay you money hungry developers that because if I did I’m sure you would upgrade to Premium++ in a few years. I am not going to bother when I can get Maps and Google Maps for free
Show more

Spoiled by irritating push to purchase add-ons.

Have used it since the first release. Happy with the app functionality. Not happy with the incessant nagging to upgrade or purchase niche add-ons that the majority of users will never want. They appear every day, getting in the way of using the app.

Updates!!

The app is in need of updating the changing speed limits!!

No Update at all

After I became a Premium+ member, the map didn't update at all for over a year. I added, fixed and edited many roads on OSM last year, but none of them appeared in this app. I'm disappointed. there are lots of incorrect roads and wrong routing taking me on unnecessary routes.

Shame it used to be my favorite

I am using this app over 15 years. I traveled all the world with it, and I was the happiest. I don’t know what’s happened to the management system , someone decided to change things that was essential and dealbreaker to me. Unfortunately, over the years I see this app going downhill.
One example could be who in the clear mind decide to give you pop-ups when you are driving and sell, you plans or God😊 know what?
That by itself, it shows how the management is failing miserably the customers.
I used to love this app, and I was proud of it when I was showing it to my friends the things that could do. Not anymore shame really shame.
Show more

App is ok

The biggest plus for this gps app is the ability to save huge amounts of maps. Sometimes I travel for work and those places do not always have cell service.

Awful product no support

I have paid for my product and two months later. I still can’t access the system. I have reset my password multiple times and it still does not recognise the fact that I have paid the premium price, it’s visible on the website but not on the app.

This product is a con. Do not buy.

لصوص

انتم لصوص ،، كنت مشتركا في بريمر ، للابد وعمل معي لفترة ، ومن ثم ، الغي وبدا طلب المال من جديد.

Hidden cost

Free 3 day trial did not include camper features which were over $30 to enable. No way to trial.

Good, but...

General good navigating, easy to follow interface, doesn't reed speed limits too well, poor saving of favorite locations, sometimes completely wrong routing. Annoying aggressive upselling of paid subscription on opening page (distraction) could be main reason to get rid of it.

Good ish, paid but full of adverts

It works well enough but not as polished as Tom Tom. Complex to set up, unlike Maps, and remove all the clutter from the maps. But the worst thing is - after paying - the constant advert to buy the motorcycle or camper van versions. I have neither and no interest but keep getting pestered in app and by email. Not resubscribing!
Show more

Bait and Switch/ Scammers

Every update they bait and switch you. I’ve paid for Premium features that have now mysteriously became “Premium+” features. I’m an original grandfathered user. I’m beyond disappointed. I’ve lost all trust in this company and will immediately stop my personal and business support. I understand continuous market presence but this is fraud/ scam
Show more