Symbio® Service & Installation User Reviews

Name: Symbio® Service & Installation
Rating: 1.9 (108 reviews)

Symbio® Service & Installation

TRANE U.S. INC

🔧 Utilities

💼 Business

Customer Experience

Positive experience10.9% of reviews

Neutral0.0% of reviews

Negative experience89.1% of reviews

~ Based on 46 written reviews from the US App Store.

Is Symbio® Service & Installation Safe?

Symbio® Service & Installation does not appear safe based on available data. AppsHunter Safety Score for Symbio® Service & Installation is 43/100.

This assessment is based on 108 user ratings, with an App Store average of 1.9/5.

Safety Analysis

23.1% of ratings point to a safe experience

1.9% of ratings suggest some concerns

75.0% of ratings point to a risky experience

~ Based on 108 App Store ratings for Symbio® Service & Installation.

Is Symbio® Service & Installation Legit?

Symbio® Service & Installation appears to be a legitimate app. AppsHunter Legitimacy Score for Symbio® Service & Installation is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Buggy with iPhone 17

Worked great with other phones but iPhone 17 it doesn’t appear to like.
I can never get into customer polarity option and occasionally the Home Screen will give data.
I can sometimes use the service screen.
Comes up with error code 00662:9

Jmk341

3 months ago

Commercial Symbio

Not working properly , kick you out of the app 😓😓

ivanrafaeln13

3 months ago

Disappointed

This app is a disaster and useless there is issues with connection to the system and it's very difficult

bmw0325

4 months ago

Response from developer

We would appreciate it if you could specify a more detailed account of your issue here: https://tranedigital.zendesk.com/hc/en-us/requests/new (including screen captures - where applicable).

Billion dollar corp, poverty support

Jobs already hard enough and this app makes it harder. Connects when it wants to, hours wasted adding up by the week

bsjsuidiee

5 months ago

Response from developer

We would appreciate it if you could specify a more detailed account of your issue here: https://tranedigital.zendesk.com/hc/en-us/requests/new (including screen captures - where applicable).

Update broke the app

Will not discover RTUs via Bluetooth. Must uninstall reinstall every day. PLEASE FIX ASAP

FireTheDev

5 months ago

Update doesn’t allow Bluetooth connection

I just got a forced update and now my phone dos not connect to any Symbio controllers via Bluetooth.
Kinda defies the point of this app. Thanks

Theonlytimb

5 months ago

Response from developer

We would appreciate it if you could specify a more detailed account of your issue here: https://tranedigital.zendesk.com/hc/en-us/requests/new (including screen captures - where applicable).

Polarity

My iPhone app is not allowing it to open service or change polarity. iPhone Symbio app freezes.

blt1971

7 months ago

Service technician

After the latest information and or update this app is working properly. Thank you.

Rayen1178

a year ago

Response from developer

Version 2.0.4 includes a fix for the app tracking issue. Please download the latest version and check it out.

Service technician

This app isn’t functioning, it stops as soon as you open it, I’ve tried reinstalling but it just got worse.

Rayen1178

2 years ago

Response from developer

Version 2.0.4 includes a fix for the app tracking issue. Please download the latest version and check it out.

Doesn’t work

Used it in the past. Reinstalled the app. Locks up at start. Needs to be fixed.

FXtraderJesus

2 years ago

Unreliable app

App does not work unless you allow devices to “ask to track” in settings. No way of knowing if not for the other reviews for the app. Major issue, and basically makes a useless app.

RangerAlpha