Symphony by Wix Reviews: Is It Legit?

Customer Experience

Positive experience22.6% of reviews
Neutral0.0% of reviews
Negative experience77.4% of reviews

~ Based on 31 written reviews from the US App Store.

Is Symphony by Wix Safe?

Symphony by Wix appears mostly safe based on user ratings. AppsHunter Safety Score for Symphony by Wix is 76/100.

This assessment is based on 68 user ratings, with an App Store average of 3.9/5.

Safety Analysis

70.6% of ratings point to a safe experience
1.5% of ratings suggest some concerns
27.9% of ratings point to a risky experience

~ Based on 68 App Store ratings for Symphony by Wix.

Is Symphony by Wix Legit?

Symphony by Wix appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Symphony by Wix is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Illegal advice, basic functionality lacking successful execution.

Literally advised me to break SEVERAL trademark laws and told me I could get away with it. Basic social media posts don’t go out correctly, so there’s no way I’m trusting it with emails. It also forgets its own workflow often. Get Perplexity, you won’t regret it.

It’s a trap

The free version gets a bunch of tasks running that eat up all credits. That’s fine. No problem. But when ya try to go in and do some tasks yourself or even cancel some to stay in the credit budget, the “upgrade to continue “ pop-up prevents any actions. Then at midnight the agents burn up all the credits before ya can change any settings. So yer stuck unless you upgrade, which I don’t want.
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Waste of time, I think?

Even the free version is almost useless. I cant see if this does anything because every task is left undone because the daily credits run out. And without credits I cant even ask Maestro questions… theres no point in investing if I dont know if its any good. And theres no published information on how they debit credits. For all I know the app is taking the credits willie nillie . Without a fee schedule then theres no way for me to organize how my credits are used. The app will literally ask me a question or tell me to take a look at something but wont let me because I’m out of credits! So dumb! Thumbs down… look elsewhere or do these things yourself with the help of the internet.
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Hello, it is would be nice. This app had a feature to actually have is a free trial last for 90 days

After that, it should give it more time instead of running out of credit so quickly that’s another thing too. It should last long enough regardless what you have like example if it wasn’t business plan and it should be the same way as your plan. it has to be the same way as your plan because it should last long enough for 90 days not 500 credits. It’s your last longer than that that’s another thing too. It should be in somewhere in 90,000 at least the highest part. Please I hope someone understands how to make it last longer after 90 days is up. Can you pay makes much easier to understand and it depends on what plan you’re using as well. That’s not a thing and it should last just as long is 90 days regards to how many you have of agents like if it was 10 or five or one depending on that I’m trying to get it has to follow the Wix plan and what plan you’re using in as well, including if you want more answers to send me an email to me as well so I can email you back what I am allowed to use please it might work please give me the chance to try to figure this thing out. It’s very difficult to keep it at 500. It doesn’t last long if she increased that and do it the same way as the 90 days regardless what you have if you add more agents and it goes by your plan if it goes by your Wix plan then it should go by that way for 90 days depend on what plan you’re using please. I hope someone understands. I hope someone does if I repeat myself too much. I’m sorry I just wanna make sure someone understands.
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Jeopardized my business! Deleting

This app jeopardize my business by sending out emails that were unauthorized and unapproved. This app did not abide by style guides, branding, marketing, tone. After thorough set up and instruction, it basically did what it wanted used cheap generic, low quality stock photos that degraded my brand in my company. It was so bad it even introduced itself as a bot while it reached out to new customers. This app has jeopardized my brand’s reputation quality and is not a good forward facing app at all. It did not import any of my products in my Wix catalog, it did not import any images, and when it offered Assistance to make ads through Google Facebook Instagram it provided you with suggestions and then you had to go in and manually do it yourself. I’m disappointed in symphony and I’m also disappointed in Wix for bringing such a horrible product into its customer base!
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What did I do without this?

As a sole trader I often feel like I’m spinning plates and with multiple communications channels I feel overwhelmed at times. Symphony keeps me on top of it all and I now feel back in control.

Modifications API

Expérience satisfaisante pour un certain nombre de taches, mais il reste des améliorations à faire pour que L’outil IA modifie directement les API dans Wix pour m’éviter ce travail

Works as a coworker

If you instruct it and let it have time to learn what you need it’s super helpful. Like any other ai it needs to be trained to you specifically.

Use up credit way too fast

I got 5000 credits and on the first day alone uses 1038 credits when I am still try to figure out the app and set up the tasks.

The agents does a lot of unhelpful things at the beginning and those used up credits.

The first month or set up should not be charging credit. It does not make sense at all.
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Adaptação

Me adaptando a uma nova forma de ter vários agentes trabalhando para melhorar o dia a dia

Sucks subscription credits

Loved until I replenished my credits and they started being used , nearly half were used and my team didn’t even know I had credits so basically I’ve wasted half a month credit and there’s nothing”The Chief” will do to correct this. Disappointed.

Vorzimmer

Ein wirklich nützliche App in der startup Phase

Scam to get money?

Dont sign up for this. They offer a 14 day refund but dont give you any way to cancel this on wix. Customer support says they cant do anything about it but Symphony doesnt respond. The app is glitchy and doesnt work. They will simply take your money for something broken and then not allow you to cancel it. Im having to block them from my back in order to get the reoccuring charges to stop.
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Don’t use!

Things started well. I was impressed, it genuinely felt like I had employees. But over time I started to realize it would get things done incorrectly or make mistakes, which caused me to work more just to fix them.
The straw that broke the camel's back: one week it wouldn't do anything. It kept telling me I needed credits, even if I just said hi. I finally gave in and bought credits, then it started working on older things and sucked up my credits fast, in an attempt to force me to buy more. It felt very credit focused, to the point where it was frustrating.
I'm glad I found something much better. I do not recommend this at all. This is my worst AI experience so far.
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Beautiful

Such an amazing app that brings so many things together. If you are starting a business, project, or nonprofit, this is the ultimate way to keep things together

HORRIBLE EXPERIENCE

Horrible is the only word to describe the level of service provided by Wix and Symphony. Do not, I repeat, do NOT rely on them to support your business. UX of their app is horrible, the customer support extremely inefficient, can’t solve simple tasks when building an app and agents hallucinations all the time
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Horrible

I have had a terrible time with Symphony and Wix in general. I had paid someone to make a website for me and it wasn’t that great so I decided to do it myself. It has taken me 3 months to do very simple tasks and I have lost a ton of money and time because of Wix and Symphony. They have admitted by email that there have been bugs and corrupted files that were created when I gave commands to their ai agents. I thought with them being based out of Tel Aviv that their ai would be top of the world but they must just use that for intelligence and sell foreigners the cheap stuff. Not surprising really. I would never recommend for any business owner or anyone at all who wants to create a website to use Wix. You will waste your time and money. I have lost well over $100,000 in a single month to their “bugs” and “corrupted files.” All they have done so far is refunded me a small amount of ai credits and their ai is absolute junk. I hope whoever is reading this will avoid them at all costs.
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Completely disappointed

I reached out several times with explanation, screenshots, and tried to be patient . This AI system should simply not exist and I would NOT waste the time on it honestly

Spend Time Elsewhere

Kinda feels like they’re looking for free QA engineers. Everything is broken, even their support escalation/emails. Nothing actually works (except the ChatGPT wrapper chatting). I have seen zero actual agentic output.

Spend your time on other apps. This is terrible.

Worse than having no help

This has actually created more work for me than having no help. It ignores rules and requests and loops back to fix the same non-issue every day no matter how many times I tell it that there is no problem and to shut off alerts and meetings etc. But I’m scared to delete it because I don’t trust that it won’t act on my behalf without permission if it doesn’t hear back from me. I go delete the specific skills to disable the possibility and it tells me there is no such skill even though I literally clicked on the skill to get to the screen I’m on.
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