Symptom Tracker Reviews: Is It Legit?

Name: Symptom Tracker: With Claro
Rating: 3.9 (17 reviews)

Symptom Tracker: With Claro

PINK ELEPHANT, UNIPESSOAL, LDA

🌟 Lifestyle

💪 Health & Fitness

Is Symptom Tracker Safe?

Not enough ratings yet to assess Symptom Tracker.

Is Symptom Tracker Legit?

Symptom Tracker: With Claro has limited verification signals. AppsHunter Legitimacy Score for Symptom Tracker is 58/100.

Based on 58 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

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Great app

I’m usually bad at tracking anything on apps but this app surprisingly worked for me. I like not filling forms and just picking an option. I love their visuals and it’s been so much helpful for me keep tracking how I felt each day on a medication.

Aalina(@)

13 days ago

Response from developer

Thank you, Alina. We're glad picking an option instead of filling in forms made tracking stick for you, and that it helps you follow how you feel each day on your medication.

Repeat Onboarding When I Open

I got this to keep track of my new routine with Prozac. I also already paid the $29.99 subscription. I can’t even go back to my day 1 to track the medication journey. It starts from a few days ago and not the date I set. I had also seen a partner code option which no longer appears. I’d like my husband to also be able to view my daily check-ins and charts. Each time I’ve opened the app it starts me over through onboarding. When I do the onboarding it says I’m on Day 1 when I’m day 8. The UI is super cute and so are the little characters as is the idea but the usefulness for $29.99 a year doesn’t seem worth it yet. Perhaps it’s in need of an update?

COChips One

a month ago

Response from developer

Update: the onboarding loop that reset your treatment day is fixed in version 1.6.1 and later. If you're on an older version, please update Claro. If onboarding still appears after that, contact us through App Support on this page and we'll check your account. Your request to share check-ins with your husband is noted.

Nasty greedy evil pigs(i'd give no stars if that was an option)

ANY app that advertises support for either mental or medical health help, makes the app free in the app store, has you "create your profile" or "customize your needs", then makes you unable to actually use the app without paying, is HORRIBLE and EVIL.
taking advantage of someone who has a disadvantage like that while KNOWING that what you're advertising can be so helpful for their lives that they CLEARLY struggle with bc they are downloading YOUR APP.
NASTY!
and its not even the part/fact that their want/have a subscription plan, its fact that you cant use the app AT ALL unless you pay for that subscription.

ICidc about your company

2 months ago

Response from developer

You’re right that the subscription should be clear before you spend time setting up your profile. Claro currently requires a subscription unless access is provided through a participating clinician. We’re reviewing when and how we explain this. App Support can help if your clinician works with Claro.

Issues with UX

Lost a bunch of time trying to configure what seems like a very basic thing - prior taper schedule for a recently started medication. There is no way to enter it. During onboarding you can only set a separate drug schedule, with an explicit explanation of having stopped for detrimental reasons. Doing it after onboarding doesn’t work either - somehow taper schedule is only for future. That just makes no sense, someone clearly overinvented a bicycle here for what seems like a basic situation.

Ssquatrackcurling

2 months ago

Response from developer

We’re sorry you lost time on this, and you’re right: Claro currently can’t record a taper that has already started. We’re rebuilding tapering to support past schedules. We’ll update this response when the change is live.

Had potential but full of bugs

Why does the check in process leave me at the empty screen reading “A few more questions”? Why can’t I adjust my dose from day to day, if needed? Why can’t I just log my dose and my mood and be done with it? Why can’t I choose when to chat with the ai that is not providing any help at all?

Overall the app has potential but there’s several bugs and quirks that leave me not wanting to come back.

Mmds.mcc

2 months ago

Response from developer

Update: since version 1.6.0, saving a check-in no longer opens the follow-up chat by itself. You go straight to your results, and follow-up questions open only if you choose to continue in Companion. If you need help with dose editing in the meantime, contact us through App Support on this page.

Why I find it only now?

I needed it from starting my journey! I love claro!!!

ZZak&;:8:83

4 months ago

Response from developer

We wish you'd found us sooner too! Glad Claro is with you now, and thanks for all the love.

Helped me see progress with my anxiety

I was having panic attacks a few times a week when i started zoloft. This is where i log them, and watching the count drop from eleven in june to three last month did more for me than any pep talk. So cool to have a doctor report for my psychiatrist as well

MDMoseley Dave

4 months ago

Response from developer

Eleven down to three is a big deal, and it's all your work. Thanks for letting us see it, Dave.

Love this tracker!

Been on it daily for a few weeks now. It's not trying to be your therapist, more like a thing that keeps you honest about how you're doing. Simple enough that I don't skip days. A weekly recap would be a nice addition someday.

JGJulia Gerl

4 months ago

Response from developer

Keeps you honest is a lovely way to put it, Julia, and a few weeks without a skipped day is great to see. The weekly recap idea is now with our team. Glad to have you with us!