Needs work
No
Violation of privacy!!
Response from developer
Thank you for this feedback. We are fixing it. We take this very seriously and want to address it directly. First, we received the in-app feedback you provided. Please rest assured that all data associated with your account has been permanently deleted from our systems. We want to explain what happened here. The voice feature in Sync was designed so you could talk to the app hands-free, even when your phone screen locks — the way you might during a long, reflective conversation while walking or lying on the couch. Unfortunately, the platform we build on does not allow us to distinguish between the screen locking and the app moving to the background when you switch to another app. To enable the screen-lock functionality, we have to use a background audio mode that stays active in both cases. That means if you left Sync mid-conversation and opened another app, the audio session remained active when it absolutely should not have. We are currently building a feature that puts this control directly in your hands. You'll be able to choose whether you want background audio on or off. If you turn it off (it will be default off), the voice session will end the moment you leave the app. If you turn it on for the hands-free experience, you'll be making that choice knowingly. This was a technical limitation, not an intention, but that distinction doesn't change your experience and we understand why your trust is broken. We should have anticipated this scenario and we should have shipped the toggle much earlier. That's on us. We're sorry, and we're fixing it.






