Needs work
Response from developer
Thank you for taking the time to share this feedback — it helps us improve. We genuinely appreciate you sticking with it and giving us a chance. Thousands of users have actually talked with Sync for over one hour, and we've celebrated several offline dates and many more online dates inside Sync app's video calling feature. If you're open to it, we'd love to invite you to test an upcoming new version of Sync featuring a much shorter initial interview, while still trying to balance with enough understanding for high quality matching. Please email us at contact@talktosync.com, it goes directly to our product team. On the pool size — you're touching on the classic chicken-and-egg challenge every new matching platform faces. We're growing steadily, and as more people complete their profiles, match quality and frequency will improve.
No
Response from developer
Hi there, thanks for the feedback, we appreciate it. About results, after the initial interview, the initial matches should begin to appear in your Sync List. If they are not appearing, it could be that currently no candidates can meet your hard filters and stated preferences. Please email us at contact@talktosync.com and we can discuss. On the speech function, that's helpful to flag. We're continuing to optimize voice performance and would love to know more about where you experienced the lag and repetition We're a young app improving fast, and feedback like yours is exactly what drives those improvements. We hope you'll stick with us.
Violation of privacy!!
Response from developer
[Update as of Sep 5, 2026: the issue has been fixed in Sync version 1.4] Thank you for this feedback. We are fixing it. We take this very seriously and want to address it directly. First, we received the in-app feedback you provided. Please rest assured that all data associated with your account has been permanently deleted from our systems. We want to explain what happened here. The voice feature in Sync was designed so you could talk to the app hands-free, even when your phone screen locks — the way you might during a long, reflective conversation while walking or lying on the couch. Unfortunately, the platform we build on does not allow us to distinguish between the screen locking and the app moving to the background when you switch to another app. To enable the screen-lock functionality, we have to use a background audio mode that stays active in both cases. That means if you left Sync mid-conversation and opened another app, the audio session remained active when it absolutely should not have. We are currently building a feature that puts this control directly in your hands. You'll be able to choose whether you want background audio on or off. If you turn it off (it will be default off), the voice session will end the moment you leave the app. If you turn it on for the hands-free experience, you'll be making that choice knowingly. This was a technical limitation, not an intention, but that distinction doesn't change your experience and we understand why your trust is broken. We should have anticipated this scenario and we should have shipped the toggle much earlier. That's on us. We're sorry, and we're fixing it.
