Total Waste of Time
Replaced batteries 2 months ago. Went to open & the finger print button does not work.
Tried the app & it cannot find the device which had been installed prior to this.
Installed backup power still nothing.
Luckily, it was not an emergency!
Tried the app & it cannot find the device which had been installed prior to this.
Installed backup power still nothing.
Luckily, it was not an emergency!
Poor connection
I get locked out and even with the external power supply with new batteries I’m still unable to open two of my 3 gun safes. Looks like I’ll have to destroy the safe to get my guns out.
Ruined it
With the newest update they added a pin to the app. I never set one. I usually just opened the app and it was ready to unlock. Now it keeps telling me pin incorrect. I've tried everything that would make sense. I even opened it with the card and reset it like they say to. Now the card won't work either. So my gun is just stuck in the shelf. Woohoo. Luckily it's not my only one but this is extremely disappointing.
Show more
Finally a new version !!🙏🙏🙏
UPDATE !!!
A new version has finally been released !!! The App is now way better . Can rename locks !!. Thus eliminating the safety concerns
Connecting is reliable !!
Changing my rating . Just wish it had not taken years to get to this point ..
Original 1.0 review below for reference .
I have fed back to the App owner several times that this App poses a security risk . Currently there is no way to differentiate between multiple units in your home expect memorizing a long serial number which in a time of crisis and high pressure will never be remembered. There needs to be a way to add a nick name, room location, or other user supplied meaningful trap name to know exactly what device you are opening. Instead of getting access to a life saving firearm Opening the incorrect device could provide the intruder with a deadly weapon. This app has not been updated in over a year and even after constant contact attempts the company refuses to update it . Don’t buy these products as you can’t depend on this App when your life is on the line .
A new version has finally been released !!! The App is now way better . Can rename locks !!. Thus eliminating the safety concerns
Connecting is reliable !!
Changing my rating . Just wish it had not taken years to get to this point ..
Original 1.0 review below for reference .
I have fed back to the App owner several times that this App poses a security risk . Currently there is no way to differentiate between multiple units in your home expect memorizing a long serial number which in a time of crisis and high pressure will never be remembered. There needs to be a way to add a nick name, room location, or other user supplied meaningful trap name to know exactly what device you are opening. Instead of getting access to a life saving firearm Opening the incorrect device could provide the intruder with a deadly weapon. This app has not been updated in over a year and even after constant contact attempts the company refuses to update it . Don’t buy these products as you can’t depend on this App when your life is on the line .
Show more
New App Nightmare
Previous app was so much more user friendly. New app has lots of glitches and is a nightmare.
