Absolute Scam – Do Not Trust Tag Mobile
Absolute Scam – Do Not Trust Tag Mobile
Tag Mobile confirmed via email that they were sending me a G7 phone through the Lifeline program for low-income families, but instead, they shipped a completely defective tablet. When I reached out to customer service to fix their error, they refused to send an exchange or even provide a return shipping label for the broken item they sent me.
This program is meant to help struggling families access essential communication, yet Tag Mobile is blatantly taking advantage of people and delivering useless, broken hardware. Since they refuse to take responsibility or fix their mistake, I am filing a formal complaint and reaching out to my local representative to report their business practices. Avoid this company at all costs.
Tag Mobile confirmed via email that they were sending me a G7 phone through the Lifeline program for low-income families, but instead, they shipped a completely defective tablet. When I reached out to customer service to fix their error, they refused to send an exchange or even provide a return shipping label for the broken item they sent me.
This program is meant to help struggling families access essential communication, yet Tag Mobile is blatantly taking advantage of people and delivering useless, broken hardware. Since they refuse to take responsibility or fix their mistake, I am filing a formal complaint and reaching out to my local representative to report their business practices. Avoid this company at all costs.
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Fed ex
Fed ex sucks lost my phone company that takes months to help you
Y
Ok happy
Amazing Service!
The best service ever in history.
Worst and most difficult in any assistance needed
By far the most difficult access to a live person with capabilities to resolve
Address
This company don’t give phones to people in rural areas without mail delivery. I have tried many times to call and it is worthless. You can’t even get through to ask for help. I’m calling lifeline
Scam Likely
I’ve tried getting a phone and service with them for six months. Have given them all they have requested and it’s just stuck in “pending”. So frustrating!!!
Network
One of the best networks
It’s horrible
They’re horrible
No internet
This stupid trying operator no one help me
Free Phone!!!! Thank you!!!
This is saved my life, the options are great and very simple to qualify.
The down side is the average wait time for phone customer service is an hour
The down side is the average wait time for phone customer service is an hour
Not so great
It’s a very cheap made phone & service is not good at all.
Best customer service
I have had service and coverage in most every area I travel. Good service excellent customer care. Thank you. Tagg
5 star for decent customer service.
Look they sent me a iPhone XR and it was used battery was 82% it. It’s an old barely usable phone . So I just transferred the service to my iPhone 14 Pro and now have free service . I can’t complain . I appreciate them calling me back sending me tons of emails to make sure I was took care of . They are a decent carrier .
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Easy process
I was given a used iPhone 16 from a friend after receiving a free phone from tag, I ordered a free esim toolkit, now I’m waiting to get it in the mail. the order process was very easy and it’s free.
Not good service
I like the phone just don’t ever get any service like no where almost
Customer service
I was trying to opt out to transfer my number to different wireless carrier. Been playing tag with them for a week. All I needed was a PIN number and gave them all the information they needed. So I waited and waited nothing. Even trying to get a live person on phone is not worth my time. I was on the phone listening to their music for 2 hours with no response. Even waited for an email from them it’s like takes forever for them to respond. This company is not worth for a free phone service in my opinion. Just saying.
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They sent a damaged device
Despite the government’s benefits, they sent a piece of metal (iPhone) that cannot be used. Even Apple sends alerts multiple times indicating their device is degraded, but they try to ignore that proof. Stay away!
Suckssssss
Don’t do it
Do not recommend
The service is just awful- and the app’s lackluster is not worth the “free” service. Government is spending more than the actual worth of the goods🫤
