Doesn’t load
It won’t even let me login. Put in my username and password yet it won’t load
not easy to enter information
One example: when entering dates, multiple // appear uiring multiple atempts to enter the date. Next, the information I enter doesn't always populate to the correct category. Further, I was able to enter one vacination but I was frustrated because when I entered additional vaccinations & 'saved' they were not recorded. These are just a few glitches. Overall, this took too much time, was frustrating & produced incomplete results.
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Dog lover
I love the app it super simple and easy to use! Just wish it was working today. The app tells me there is a new update and I need to update but my App Store doesn’t have the update yet🤦♀️
App won’t work
App crashes…will not open. Getting an error message. Please fix!
Response from developer
Thank you for letting us know! This issue was hopefully resolved with our latest update, but if not, we'd love to help you troubleshoot! Please contact info@tailtrax.com with the error message you're receiving, and our team will be in touch very soon.
Failure
I can’t log in, can’t reset my password - one of the worst apps I have ever used. There is no none and nowhere to ask for help. I’m forced to dump it before even trying it because it is so bad. Stay away.
Response from developer
We're so sorry to hear about your experience with the app. We've since fixed the bug that was causing the error you experienced, and we'd love to welcome you back to TailTrax! Please email info@tailtrax.com with the email address you used to create your account, and we'll be in touch!
