Takealot User Reviews

Customer Experience

Positive experience57.7% of reviews
Neutral12.2% of reviews
Negative experience30.2% of reviews

~ Based on 189 written reviews from the US App Store.

What users say

Is Takealot Safe?

Takealot - Mobile Shopping App appears safe based on user ratings. AppsHunter Safety Score for Takealot is 96/100.

This assessment is based on 14,561 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.0% of ratings point to a safe experience
2.7% of ratings suggest some concerns
1.3% of ratings point to a risky experience

~ Based on 14,176 App Store ratings for Takealot.

Is Takealot Legit?

Takealot - Mobile Shopping App appears to be a legitimate app. AppsHunter Legitimacy Score for Takealot is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not keeping up with the Jones’

I have been shopping on takealot since the beginning. It is a great site to by difficult to find items. Unfortunately there is a lot of Chinese site resellers now, it cannot keep up with the new technology of phones and does not work with the iPhone 17 Pro at all and currently has the worst search bar function of any online shopping platform. They want me to buy a take a lot more subscription, but I live rural and there’s no way they’ve ever been able to hold to their shipping promises.
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Auto play Video ads WITH SOUND

In 2026 we’re doing mid-content autoplay video ads with sound. Absolute trash

Convenience & Reliability

It’s so simple, click and deliver. Return policy is flawless, Takealot Now brilliant and Takealot More massive savings.

Search Bar Issues

For some reason the search bar never works when I got to their website. It is a major problem if you are looking for something and you end up going elsewhere. Plus the prices on Takealot are not always the lowest possible. Have to be real careful with that.

Amazing

Truly the go to, convenient and fast

Takes Forever

I placed my order over 3 wks ago. They have now cancelled one of the items saying it is unavailable but when I go onto the app, it still shows as available and I can reorder. The new order will take another month to get here. If it doesn’t get cancelled again in a month. I think it’s time I start trying Amazon.
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App sucks!

Great range of products but your app sucks! Very slow and buggy, will definitely make me
Look for alternatives if possible

Consolidation

I love this app! I only wish they could consolidate the loads and use smaller boxes or pack multiple things in a box- pack things better. Sometimes the box used is waaaay bigger than the package itself and for freight forwarding customers like myself we get hammered with volumetric weight. Even form an environmental point of view it would be better to reduce the amount of wasted boxes.
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This just works

Thanks to Takealot

Using Takealot for Online Shopping

I’m grateful to have an online shopping option when I am visiting my vacation home in a remote village in SA out from Canada BUT I find the descriptions very limited. EG: I want to buy plastic totes for my closets but there are no measurements other than 20litres! I need LxHxW! 2 years ago something was not delivered but Takealot denied it and I had to buy the item again. I’ve also had a few minor breakages on delivery. I am now about to try and return an expensive ring camera that does not work. I hope it goes well. Otherwise I am happy enough to keep using Takealot.
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We interrupt this ad to bring you this ad

Been using the app for along time nou but its becoming really annoying trying to search for something only to constantly be blocked by another pop up for an entirely unrelated product.

Good service

I love it

Defrauded

I was defrauded by a seller on Takealot and Takealot won’t publish my review warning other potential buyers that the product is not what was published as being sold.

Very disappointing

Latest 26.3 Version Crashes before opening

The latest update is not opening at all. Please get your developer to resolve.

All good

Easey peasey

Pay extra for wrong orders

I paid an extra fee for early delivery just to receive a box of things I did not order! Now how long must I wait to receive my things that I PAID FOR??? They won’t even return the extra fee that was paid for early delivery!!! UNEXCEPTIONABLE takealot!

Problem

It doesn’t work properly

Mr

Easy and great app

Annoying App

I get tired of this app constantly asking me to login. What’s the problem? I select remember me on this phone and it STILL makes me login over and over and over again. I love to shop from Takealot, but this is really annoying. Please fix!

Delivery

I ordered for about R900. Was unable to get home delivery. Had to collect. Not happy.