Honestly a scam
Tally changed the terms of the agreement when they sent me an email that my credit line was no longer being funded because they lost the funding and it’s beyond their control. They decided to stop payment on my balances after I had already made a payment for that month for those balances. They just applied my payment to my credit line which has now just turned into a loan I’m paying back. This happened suddenly without any prior warning and really put me in a bad position because I had payments due in days that I was under the impression I had already paid money towards. I had to take out another loan to make my payments on time. Tally also deleted all my credit cards off the app so they aren’t even helping me track the balances all in one place as they claim. Read the fine print and don’t bother with this app if you’re already in a tight situation. They will exploit that.
I’m looking into the legality of their actions but I would not recommend giving them your business.
I’m looking into the legality of their actions but I would not recommend giving them your business.
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Response from developer
We sincerely apologize for this experience. We were working to achieve a better outcome which unfortunately was not possible. We truly appreciate you as a member of Tally and understand your disappointment. While this change is permitted by the Line of Credit Agreement you signed at account opening, it was not the outcome we hoped for. Please feel free to add your cards back to your Tally account so we can still assist in monitoring your card due dates. Please reach out to our support team so that we may support you in managing your account and determine how we can ease this transition for you.
It’s a scam, stay away
I have been with Tally for over a year, never missing a payment, still, I didn’t see my debt going down. At the end of November 2023, thousands of Tally customers received an email that they will no longer be paying off the debt, effective immediately (turns out they lost an investor).
Communication with them is terrible, they are not taking any responsibility just blame the investor - after reading a lot about the as a result, no wonder the investor pulled out.
So, this ‘debt consolidation’ company that charges $300 a year a membership to offer you a low rate, is now charging me 25%, which is higher than my normal CC.
Myself and hundreds more have been filing complaints with BBB etc, to also warn others. We will be working with a lawyer as this company is clearly in breach of financial laws (of course they will say they are innocent, seems no company these days is at fault, they are so perfect). I have been quite about a lot in this country, but enough is enough. An agreement is an agreement and that’s that.
Stay away from them and more trouble than you need in life.
Communication with them is terrible, they are not taking any responsibility just blame the investor - after reading a lot about the as a result, no wonder the investor pulled out.
So, this ‘debt consolidation’ company that charges $300 a year a membership to offer you a low rate, is now charging me 25%, which is higher than my normal CC.
Myself and hundreds more have been filing complaints with BBB etc, to also warn others. We will be working with a lawyer as this company is clearly in breach of financial laws (of course they will say they are innocent, seems no company these days is at fault, they are so perfect). I have been quite about a lot in this country, but enough is enough. An agreement is an agreement and that’s that.
Stay away from them and more trouble than you need in life.
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Response from developer
We sincerely apologize for this experience. We were working to achieve a better outcome, which unfortunately was not possible. This is not based on any act or action you’ve taken but is largely a result of the current lending market. We truly appreciate you as a member of Tally and understand your disappointment. Please reach out to our support team so that we may support you in managing your account.
Avoid this app
Read carefully before even signing up, not only do you need a good credit score before even getting approved they are deceitful crooks. You put your cards in and select whether you pay or have Tally pay based off your credit line. Mine was $5000 I selected the option to pay the cards myself while they monitor them. Not only did I have to put my bank account information on here they went ahead and kept paying cards for me when I submitted a email to get a further explanation all they had to say was they don’t have the option to select that. Which is a total lie. I already went ahead and submitted a report to the Better Business Bureau about them. They’re crooks who only put you further into debt if you’re looking to get out of the hole just get a personal loan instead this company is shady and should be avoided at all cost. On a further note if you’re behind on payment they claim they’ve reach out which they don’t now they’re sending me emails stating I’m in the collection stage. Good luck since I never signed anything and my credit is shot anyway.
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Response from developer
Hi there. That doesn't sound right! You would need to sign a loan agreement and accept an offer in order for Tally to make payments toward your cards. We also confirm when card payments are made and offer a deadline to cancel. Can you give us more information at support@meettally.com? We can investigate and clarify how Tally works for you in more detail.
Decent but needs additional tweaks.
The Tally financial app offers a user-friendly experience, making it convenient to link your Tally account with your bank cards. The app's interface is intuitive, allowing for easy navigation and account management. However, one drawback of the app is the absence of real-time notifications regarding Tally's intention to pay off cards from their line of credit. Instead of receiving immediate alerts, users are informed via email of the transaction. This lack of real-time notifications can be inconvenient for users who prefer to stay updated on their financial transactions. Another area where Tally falls short is its inability to provide an in-app option for users to change their email addresses. This requirement to contact Tally customer support by phone in order to update email information can be time-consuming and inconvenient. Overall, while Tally excels in ease of use and the ability to link accounts, the app could benefit from implementing real-time notifications and offering a more streamlined process for users to change their email addresses within the app.
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Response from developer
Hi there! We're so happy to hear this from you. Our mission is to help our members become less stressed and better off financially. We also appreciate your feedback very much! We are always looking for ways to improve our products and services, and hope to offer new features in our app soon!
Not so fast
It was great in the beginning, when they lend you that lump sum of money, to pay down the highest interest rate, credit card, and make the payments were manageable. Then, they decided that in one tally billing cycle, it was a good idea to pay two months of one of the credit cards. This generated a payment that I was not able to afford. Not sure if this was a trap, but they set me up on a payment plan, and stopped paying my credit cards until I caught up. This continues to generate interest rates, and not the discounted one, since I am not up-to-date on my payment, because I owe them money. So they raise your interest rate because you are now at fault. I am now paying three accounts, and I owe two credit cards, plus tally, instead of making one comfortable payment to manage the 2 credit cards I enrolled. At the end of the day, it’s a form of debt consolidation and LOAN, that will only generate more debt for you, especially if you continue to spend on the credit cards. Good luck
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Response from developer
Hi there! We are terribly sorry for the frustration. Please know that only Prime Rate changes, which are influenced by the U.S. Federal Reserve, will cause your Tally APR to increase. We would love to connect with you and provide more insight into your interest rate and hopefully clarify some confusion. Send us a message anytime to support@meettally.com.
great concept but not worth it
i thought that this was a great way to consolidate my credit cards and have one payment. after having tally for two years, i would recommend seeking a loan elsewhere. my APR goes up every day if not every month. I pay roughly $200-$250 a month, and get charged half of that in interest. as you can imagine, each payment i make basically only pays off $100. it feels like i'm just going backwards and it's frustrating. they also don't have a hardship program. i explained that i was out of work due to surgery and asked if there was something that could help me for the next month or two. and the representative didn't even empathize he straight up just said "no." anyways i feel like tally is marketed as a stress free, debt free solution but i feel more into debt after applying for tally. i would suggest to just do your best to try to pay off your cards individually. you'd pay off less doing it on your own. if i could go back i wouldn't have applied for tally.
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Terrible service
I started on Tally because i needed help getting a few things paid off. When i put all of my cards into the system, it sent me a payment for one but not the others and their system still wont recognize the card that it paid on so instead of having one fast and easy payment that i “qualified for” it just added another payment that i have to add to my monthly bills for no reason because they didnt even pay off the first card. When i called customer support, they pretty much told me i was out of muck because they didnt “support my banks” even though they had made a payment to a card. So now, im reminded every month on the 1st when i spend my $41 minimum payment that i absolutely can’t stand Tally and will never use it again.
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HORRIBLE!!!!
Will only pay off the cards that they accept does not pay off cards based off of APR or anything that they say. Automatically pays stuff without authorization. Making my dent and my situation way worse than it already was! Paying on credit cards I had already paid on. Not giving any direction. Just asking me to plug in my cards, then they auto paid whatever credit cards they worked with and left the rest! Didn’t help at all! The money they “lent” went to all the worst places! HORRIBLE COMPANY! HORRIBLE CUSTOMER SERVICE! Reported to BBB. Everything needs to be done to shut these money grabbers down! Offering APR just slightly below my credit cards. Unbelievable! NO HELP FROM CUSTOMER SERVICE! NO ONE KNEW WHAT WAS GOING ON, WHY IT WAS GOING ON, NO ANSWERS! NO HELP! MADE MY SITUATION WORSE!!!! Recommend Self Credit Builder and just using a personal loan from your bank. Your bank can help you better then this horrible company! And they’ll give you better APR!
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Don’t fall for it
Decided to try this app because I figured why not. I’m relatively responsible and have been trying to be more active in my financial journey but still have struggled with some lingering credit card debt and thought this might be the little help I needed to help me power through. Worst decision I’ve made. Not only is there little to know explanation on how Tally actually works before you commit, the amount you are required to pay (including minimum) fluctuates every month so there’s no way to budget for it. PLUS it adds more interest onto the interest you are already paying on your cards if you continue to use them. Basically unless you plan to not use the credit cards at all until they (and tally) are paid in full, this is a complete scam. You are much better off getting a personal loan with fixed terms and saving yourself the headache.
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I mean, sure…
It swift does make you feel like you have different refit card debts when you see what you owe on here as well as what you still owe on your CC, but I will admit that that is MY doing because I keep using the credit card! One amazingly positive thing I want to say is that since beginning with Tally, my credit score has gone from Okay (or maybe less) to GOOD! It’s great. Yes, my debt is still there and it will be as long as I keep using my cc and keep paying the lowest possible payments to Tally. So take my word for it, if you are able to pay the monthly payments consistently, you will eventually have your credit score go up. Do it, if you indeed continue to pay the suggested payments.
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Sounds like a great idea
Sounds like a great idea but was denied for only being 3 credits away from having the qualified credit score. I know I wasn’t denied for other reasons because I have never been late on a payment but I’m drowning in the high APR and whenever I make a payment it pretty much takes me back to where I was the previous month with interest. They want to help you pay off your debt and save on APR but how do they do that if you have to have a certain credit score. I’m drowning myself in high APR and would have loved the help but I don’t understand why you need a perfect score when your obviously struggling to even get a perfect credit score in the first place. Doesn’t make any sense to me. If you have that perfect of a credit score to be able to qualify for tally then you don’t really need to be using tally because you seem to already be able to pay off your cards pretty well already. Tally needs to help the ones who are obviously struggling and they obviously know whose struggling.
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Response from developer
Hello! We're sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at support@meettally.com.
Not enough info in the app or online
The app and website don’t provide enough instruction on how to use the app and credit line. I am furious because the info provided lead me to believe that only one of my credit cards was compatible with the app and that that was the only card I could use my credit line with. WRONG. Every card you enter works with the credit line. I was also lead to believe that if a card had 0% interest (or lower APR than Tally) and a promotional balance that the app would not use the credit line to pay off that card. WRONG. I added a credit card with a $1200 balance that had 0% APR and a set $40/month payment plan for two more years. I obviously did not want the credit line to pay off this card, I just wanted to keep track of all of my cards in the app, which I was lead to believe was also a money management app. Imagine my surprise and fury when the credit line with 26% interest paid off my 0% interest credit card!! What a scam!
On top of all of that, the commercials and app convinced me I would have a credit line that completely paid off my high interest cards and it would have lower APR. Nope. I got $2k and 26% APR. My credit score is right around the 700 mark, which is considered ‘good’, but I guess Tally considers it bad.
Conclusion: pay attention to what cards you add and if your credit isn’t perfect don’t expect much of a credit line.
On top of all of that, the commercials and app convinced me I would have a credit line that completely paid off my high interest cards and it would have lower APR. Nope. I got $2k and 26% APR. My credit score is right around the 700 mark, which is considered ‘good’, but I guess Tally considers it bad.
Conclusion: pay attention to what cards you add and if your credit isn’t perfect don’t expect much of a credit line.
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Response from developer
Hello! We apologize for the difficulties you experienced while registering with us! Our team would like to chat with you with regard to your experience with us. Can you provide us with more details in a message to support@meettally.com so that we can reach out?
I can breathe easier
Reading some of the negative comments is scary but everyone’s situation is different. Tally works for me. I fell on hard times and had accrued high balances on my credit cards and since my interest rates were so high, I struggled so much trying to pay them down. My credit score sucked. Since I’ve downloaded Tally, they issued me a great line of credit at a lower interest rate to pay off my highest balances. I don’t have to worry about due dates since Tally does all of the work and now all I have to do is make one payment to Tally instead of making several different payments towards all my credit cards. My credit score is literally up by 45 points! To be clear, I have no negative factors on my credit other than high credit card balances so Tally’s line of credit was just the relief I needed. If you’re struggling with credit card debt, consider Tally. It’s definitely a life saver.
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Response from developer
Hi there! Thanks so much for the feedback and 5 star review! We are thrilled to hear about your positive experience. If you come across any questions, please do not hesitate to reach back out.
Great idea except after inputting all your info. They hold your account
They give you an approval but after you’re all excited and everything ready to get started they hold your account until you sent three months of w-2s, bank statements, Proof of all income and much much more! they will not release your account until you give all this information.
Even if 2020 your business was not up and running they want all proof every last document before they release your account and after submitting and attaching all your credit cards and banks still waiting for them to release the hold I will update later.
Even if 2020 your business was not up and running they want all proof every last document before they release your account and after submitting and attaching all your credit cards and banks still waiting for them to release the hold I will update later.
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Using for a while now. Updated review
I highly dislike this service and app. I was hopeful about it but ran into some issues shortly after signing up as their system, even for connected cards, can not detect the special amount due. It only can tell full balance or minimum due. Only way to add a custom payment is talk to them, and depending on who you get, this will be a simple or complex process. Now, my cards never stay connected and will disconnect each month. So they are not being paid. And when they ARE being paid, they are sending double payments. I caught one of them but missed one. Now I have to fight my cc company to get the payment reversed without paying fees.
CLEVER TALLY. Great way to make me pay more and accrue more interest with your “glitches”.
This was the biggest mistake ever. I collected some cc debt during my remodel and was debating using this or taking out a HELOC. Use this if you absolutely desperate. I wanted to try it because I found their system and app attractive and it was easier than the HELOC. It seemed like it would be easy and simple to use. I should have taken out a HELOC since I have no mortgage. Be smarter than me, folks. Do better.
CLEVER TALLY. Great way to make me pay more and accrue more interest with your “glitches”.
This was the biggest mistake ever. I collected some cc debt during my remodel and was debating using this or taking out a HELOC. Use this if you absolutely desperate. I wanted to try it because I found their system and app attractive and it was easier than the HELOC. It seemed like it would be easy and simple to use. I should have taken out a HELOC since I have no mortgage. Be smarter than me, folks. Do better.
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Response from developer
Hi there! We are so sorry for the frustration that you have experienced with our app! We would love the opportunity to review your account and answer any questions you may have. Please send a message to support@meettally.com and our team would be happy to help!
Beware
I downloaded the app with high expectations…sorry I didn’t read the reviews first….I became a little scepticle for not having done the research so I wanted to take my cards out of the app. Low and behold I found out that you cannot do this from the app. So when I finally found a phone number and called about the account…besides the fact that they push the $100 deal on you for a $5.95 fee…you get pushed around from rude person to rude person and then try to get you to verify info you never gave in the first place. Customer service is key and when someone feels uncomfortable with your service..yelling at them won’t make it easier. So my review is based on the unprofessional people they have working for them. I actually had to call my bank and get new cards. SHAME ON YOUR BAD SERVICE!
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Terrible experience so far
So I download Tally thinking I’ll be paying about the same per month as I was when just paying two different credit cards. I thought, cool I’ll pay the same amount but at a lower APR and therefore pay them off quicker. I was VERY wrong and wish I looked into the fine print more…I now have debt on both credit cards still, owe Tally a ridiculous amount of money per month and am still not sure how my cards are actually getting paid off other than Tally saying the minimum payment is about double what I was previously paying. Like, AWESOME if I wanted to or could afford to be paying that much per month without Tally being involved I’d be lowering my debt just the same 😂
10/10 do NOT recommend.
10/10 do NOT recommend.
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Not worth it
I had 2 cards with less than $2000 combined. I say it’s not worth it because right off the bat they charge you $300. I could’ve just paid $300 towards my original debt. Then as I was making my payments I realized that I wasn’t covering as much ground as I was when I didn’t have Tally. Can this app work for some and not others? Sure. As with everything in life it’s trial and error. Also my fault with this one, but once your cards are linked any incurring charges you put on those cards are paid by Tally and adds onto the credit line they have for you. Yeah I know.. that’s the whole premise but I thought it was worth reiterating. Admittedly I downloaded it because of Tiktok/YouTube. Their app is ok. Pretty intuitive and straightforward.
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Sanity Saver
I love that I don’t have to worry about my due dates; I just keep some money in the bank and Tally does the rest. (Not all of my accounts have autopay, so this is really handy.) Tally also allows you to choose a pay down strategy, select which cards Tally pays and which you manage yourself, and opt-in to an extra weekly payment on one of your accounts. My only real gripe with the app is that your weekly extra doesn’t allow you to choose what day the payment is made; I understand the appeal of “Tally Tuesday” as a catchy name, but as someone who gets paid weekly on Wednesdays, “Tally Thursday” would be better. ;) But for real, it would be a 5-star app if I had that tiny bit of extra control over when money gets pulled out of my bank account.
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Unable to use the service.
The first and most important of my issues is that they claim they pay off your cards for you so you don’t have to worry about it, which is false. All it really does is allow you to see all of the cards you have in one place (which also presents its own issues, I will discuss next), but you still have to decide how much to pay towards each card yourself (they don’t even give you the most basic of help in how much/how you should split up what money you have to go toward what cards). On top of that, I have 4 cards, two of which aren’t able to be connected, which is whatever because I was able to manually update the APR and balances of them. However, I have two checking accounts, Members first federal credit union, and BB&T which recently changed to Truist, and neither of these checking accounts are able to be linked, essentially making the entire app pointless because I couldn’t make any payments, even if I wanted to. If you’re going to have an app like this, maybe at least make sure that you give the most basic of help that you are advertising.
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