Tangerine Mobile Banking Reviews: Is It Legit?

Tangerine Mobile Banking
Tangerine Mobile Banking
Tangerine Bank / Banque Tangerine

Customer Experience

Positive experience28.6% of reviews
Neutral7.1% of reviews
Negative experience64.3% of reviews

~ Based on 510 written reviews from the US App Store.

What users say about Tangerine Mobile Banking

Is Tangerine Mobile Banking Safe?

Tangerine Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for Tangerine Mobile Banking is 93/100.

This assessment is based on 679 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.9% of ratings point to a safe experience
2.9% of ratings suggest some concerns
5.2% of ratings point to a risky experience

~ Based on 678 App Store ratings for Tangerine Mobile Banking.

Is Tangerine Mobile Banking Legit?

Tangerine Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for Tangerine Mobile Banking is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

You can’t log in with the new iOS update

Ya not sure what’s going on but with the latest iOS update, you can’t log into the app. It’s just dead. You can’t click the log in button, nothing works. Tangerine should release an emergency update. Can’t access anything.

No access to your yea

By banking with Tangerine, if you have a smart phone and not a computer, you will have no access to your yearly banking. You cannot choose to see deposits are or all interest. So every year I have had to call them for the last year and every year I am told it’s not possible when it is and has been. They will talk to you like your stupid and even hang up of you. Every year it takes 5-6 people to know what I am talking about. This year was worse.
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Broken on iPad if windowed

The windowed app home is bugged when using a windowed app. Kills multitasking.

👍👍👍👍

Easiest banking app to use.
Very safe as well.

Okay

App works fine for me most of the time, but tangerine Isn't competitive anymore especially for existing customers. All their bonus interest rates don't apply to any money you already have with them. They give you no reasons to keep money with them for savings accounts. Other online banks like EQ have better options for savings year-round.
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Dépôt de chèque

Lors de la prise de photo du chèque, c’était écris en espagnol plutôt que français ou anglais, je n’ai pas vu d’option pour corriger cela

Sick of the issues

Login says it’s down, money gets removed from my account but vendors don’t receive it, I wait on hold for phone calls for 8 hours either no resolution. Absolutely ridiculous behaviour.

Latest update is junk

All of a sudden I can go back and forth between Transactions, need to reload. Not sure what changes have been made but they need to be rolled back!

Lousy App

Always have problems with this app. Recently had a repeat of previous issues. Unable to trust this app to work as it should. Bank is good but the app needs overhaul.

Edit Payment button not working

You can’t change a scheduled bill payment in the app. Everytime I try I got a nonsense error message. I called support and they said I need to delete the payment and add a new one. If that’s the case, the “Edit Payment” button should be removed, as it’s worse than useless: it’s confusing and asks you to call the support number and wait 30 minutes to talk to someone to tell you it can’t be fixed. I’ve reported this years ago and nothing’s ever been done.
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Money thirst

Why is it that after the latest update any time I opened the app it shows me an advertisement banner to open an account or opt in a service? Why are you so thirsty for money? This ruins the experience because each time I have to click on X for the banner to go away and see my account accounts.

Terrible bank

Wouldn’t allow me access to my own money. Told me over the phone to etransfer to someone else in order to withdraw it. I had to pay ICBC over 3 days because of the withdrawal and debit limits. Also uses fake reviews so they don’t look bad. ABSOLUTE JOKE!!!

Bravo!

Merci pour les belles promotions !

This app is pure garbage

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Cheque deposit

Terrible system, many glitches.

Aucun accès

J'essaie depuis janvier d'avoir accès à Tangerine sur mon cell et toujours la même chose "nous nous excusons de cet inconvénient bla bla bla" le service est indisponible en ce moment! J'ai appelé 4 fois sinon plus pour obtenir soutient et même affaire, "on ouvre un dossier" pis ça ne fonctionne toujours pas aujourd'hui le 19 août! Je dois encore aller sur l'ordi au lieu de l'appli!
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Banking made easy

Tangerine makes banking so easy! Available online 24/7 from anyway you have an internet connection.

Ease of use and no fees!

You can’t ask for better than that! The website is easy to navigate and after many years of paying bank fees Tangerine is really the best way to go for me!

Never working

I can never log in. Always says to try again later no matter how many times I delete and reinstall app. Have to do a long workaround process on the browser version to access. Really considering changing banks

Do not download

Do not download, hell don’t even become a customer of tangerine!!!! Hate them