Logs me out everytime I'm trying to use it
app supposed to make my life easier not harder, it's less hastle to use the website
Poor functionality
Why do we continuously have to log in and to the selected shop every time you want to book! Also the times and beds available rather than trawling through each bed for a time. Come on people, an update can’t be that difficult!
App
The app is good once you get into it but it takes forever to get into it
Needs updating to retain client information!
Would be so much easier to use if it retained the shop that you use and if we didn’t have to keep putting in our username and password every single time! It’s quicker to ring the shop!!
awful
why on earth do you have to keep logging in every time you come away from the app. Not even banking apps do this!
Totally pointless
This is a waste of time as it just takes me to a webpage every time and I need to sign in again each time.
Was working ok
App doesn’t work after updating to iOS 16.5.1
So many updates but still so many issues
Constantly has updates but nothing changes always seems to be down just like the website so you end up having to call your local store to book appointments
Room for improvement
Rated 4* because the app is easy to use, it stays logged in (looks like this was an issue in the last) and I can easily see when there are appointments available, and book.
The app design is old and outdated, I look forward to seeing when they make the app modern and increase capabilities.
The app design is old and outdated, I look forward to seeing when they make the app modern and increase capabilities.
Could be better with some improvements
Improvements
Saving preferences on the shop most used
Also showing how many beds available for each slot. This is a pain when trying to book the same time for myself and partner, it’s hit and miss if we get two beds at any given time.
Other than that the app works well for what I need it for. More stars would be added for the simple changes already mentioned
Saving preferences on the shop most used
Also showing how many beds available for each slot. This is a pain when trying to book the same time for myself and partner, it’s hit and miss if we get two beds at any given time.
Other than that the app works well for what I need it for. More stars would be added for the simple changes already mentioned
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Booking system is abismal
The app is so outdated. Needs a design and dev overhaul. The website is continually down which means there is only the app to use to book but over the last few months it’s been hard to make any bookings due to the constant loading of the bookings page.
Not to mention the still problematic need to login at every visit.
At this rate, it’s probably better to buy your own bed.
Not to mention the still problematic need to login at every visit.
At this rate, it’s probably better to buy your own bed.
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Pointless
It isn’t really an App. It just a landing screen which takes you to an inbuilt online platform where you have to login EACH AND EVERYTIME!
Some improvements as a regular user of the app
Good app which is easy to use, but I think it could be better with some minor improvements….
- GETTING LOGGED OUT: your logged out all the time, so you have to enter full email address and password every time you want to use the app. If it can’t keep us logged in, can we at least have the app pre-populate these fields?
- FAVOURITE SHOP: Would also be great if your most used/local tanning shop had the option to be saved as a favourite so we didn’t have to physically search each time when wanting to book an appointment
Thanks :)
- GETTING LOGGED OUT: your logged out all the time, so you have to enter full email address and password every time you want to use the app. If it can’t keep us logged in, can we at least have the app pre-populate these fields?
- FAVOURITE SHOP: Would also be great if your most used/local tanning shop had the option to be saved as a favourite so we didn’t have to physically search each time when wanting to book an appointment
Thanks :)
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Wish you could stay logged in
Easy app to use however annoying every time you want to book an appointment you need to log in full email and password. Would be helpful if this was kept logged in on the app especially if using a couple times a week
Useless
FFS guys. It cannot be that hard to create an app where you stay logged in or can click ‘remember me’ so I don’t have to put my email & password in every time. Also why do I get an offer via email of a discount on a package, I load up the app or website only to find it wants to charge me full price so I have to phone the shop to get the discounted price. Is anyone reading these reviews and wondering why you only have 2/5 stars? Disgraceful. Sort it out.
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Why does this app log you out every time you chose on option from the menu???
Really annoying app, I prefer just to give them a call to book an appointment instead of getting angry every time I just want to do simple things... any chance you can release an update?
Great app
Great app as it’s a two second job to book a bed and they guarantee availability. Saves time and simple to use.
Terrible
Don’t bother downloading. It is the same as the website and you cannot check your balance.
Deleting now.
Deleting now.
awful App
Can’t register on the app and can’t make bookings. Most useless app I’ve ever downloaded on to my phone. Come on tanning shop - have a word with your developers - this is absolutely poor for such a large franchise.
Terrible
Awful app. Would be great if my login would actual load....I could be waiting for the whole year, even then it probably hasn’t finished loading! Tried on numerous occasions. Absolutely pointless app!
