Scam!stay away
I had some crypto in my account.
I logged in after a while of not using the app and account was totally empty. When I contacted support they said I had been charged the full crypto for “lack of activity “
I checked my emails and there was no notification at any point saying this was or had happened.
Can you imagine a bank just taking your money for not using the account??scam!!
I logged in after a while of not using the app and account was totally empty. When I contacted support they said I had been charged the full crypto for “lack of activity “
I checked my emails and there was no notification at any point saying this was or had happened.
Can you imagine a bank just taking your money for not using the account??scam!!
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V
Very good
App
Can’t even log in
The app has been showing this for a year now, it is impossible to log in.
Tap is currently under maintenance.
We will notify you as soon as the maintenance is completed.
Got it
We will notify you as soon as the maintenance is completed.
Got it
App doesn’t work if you have lost passcode
I have lost the passcode to the app as I have not used it in a long time. I click on the forget and it just brings up an ok box and does nothing.
Great user friendly platform
Was told about this site from a friend. Wish it was advertised better for others to use as this platform has great rewards for using the card and is so easy to use, like any other bank card but all online.
That and all other facilities this app offers, it’s now my main store of money.
That and all other facilities this app offers, it’s now my main store of money.
Beware they will take your assets
I downloaded this app in 2023 and haven’t used it much. I was just holding some crypto waiting for it to make some money. I just checked and found they had helped themselves to my crypto as payment for an inactivity fee. Spoke to support and apparently they can just take what they want. Users beware.
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scam
app crashes everytime you try and transfer money out, it has no problem accepting a deposit
Costs
Costs are too high for routine usage of withdrawals and transfers. Just crazy and unsustainable
Absolute waste of time
Absolute waste of time. The app literally told me I was approved, only to show a 'rejected' screen a second later. Don't bother downloading this if you don't want to be lied to.
Just waiting for XTP
Just waiting for tap’s XTP coin to be available in the USA along with their card. Then this will be my go to app for crypto.
Avoid
They closed my account after 4 years 50000 euro incoming so avoid i think they are scammers from Cyprus.
Please don’t
This is an utterly pointless token. I invested £50k just as it was being launched, with all sorts of promises. That £50k is now worth £77, not £77k, just £77.00. DO NOT INVEST IN TAP!
Big issue
Lost phone number.....there is no way to gain access to this app...
Uniquely terrible
Made a deposit- which has not been shown as received in the app. Nightmare
Awful
£4900 stuck in my account giving me the same error message for two months. Gives me the same automated message every single day when I message or email. Been saying they will give me a update for the whole time. Useless.
Fees fees all fees
Every transaction takes a spread (even fiat currencies) unlike Monzo. Even worse if you withdraw to another bank you get hit with another £2 fee. Oh and do you want a bank card? That’s an extra £20 please. Avoid this at all costs, just pickup Revolut or Monzo and don’t pay the horrendous fees
Fees around every corner
Fee to top up, fee to transfer money to currency that your card can use, fee to top up, fee to withdraw, and half the time you have no clue there is a fee or what it will be until after you’ve done what you’re trying to do
Bad customer service and account review
Since 10 weeks I’ve not been able to access the money in my account. I’ve wrote the customer service and technical support team countless times but nothing has been. I think that department doesn’t exist and people are being deceived on that. It’s really bad to Experience this. I won’t recommend for a friend or family
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tap - Excellent Support
I used the in-App Chat to get my address changed (you can’t do it yourself as they need documentary proof.. so I submitted a .pdf of a recent bank statement. Their verification process accepted my document BUT their App did not reflect the Address change.
They talked me through various things to do… logging out/in to their App erc. but it still refused the change (although they saud it was “now showing” on their side.
They told me to DELETE the App COMPLETELY… then reload it from the 🍏Apple App Store… then Login again… which I did - and it WORKED !!! 😎
EXCELLENT SUPPORT, PROMPT, RESPONSIVE, HELPFUL and SUCCESSFUL!!!
Thank you 🙏
They talked me through various things to do… logging out/in to their App erc. but it still refused the change (although they saud it was “now showing” on their side.
They told me to DELETE the App COMPLETELY… then reload it from the 🍏Apple App Store… then Login again… which I did - and it WORKED !!! 😎
EXCELLENT SUPPORT, PROMPT, RESPONSIVE, HELPFUL and SUCCESSFUL!!!
Thank you 🙏
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