GDPR ISSUE BLOCKING ADS
Since yesterday-14/7/26 I have been unable to use the ad option to watch videos to get the free coins/chapters I’ve followed the instructions and nothing works. I want to read the content but I am now getting frustrated hence the low score
Fraudulent - Stay Away
Cancelled subscription on time following instructions provided and was charged anyway and possibly re-enrolled in the subscription plan by the app. Impossible to reach customer service. No one responds when “transferred” by the chat box and customer service doesn’t even appear to be active during my time zone. There is no message inbox just a chat window. I’m reporting this app as fraudulent to my credit card company. Stay away from them!
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Kept charging me
I canceled my trial subscription and they kept charging me and we’re not helpful with customer service.
Add abuse
You go in to earn coins and end up doing 2 or more adds before you earn anything it’s criminal they have extra adds pop up all over it frustrating I’m all about earning coins but the way they run it feels slimy
Books are expensive
Reading a book should be enjoy. This is my favorite past time and escape to relax. So many ads kills the mood and you purchase its is limited to certain not all the books you can read. Almost all the apps out there is like this. I am not a happy ready. They need to improve how we can read without stop much money.
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Worst App Ever
Please explain to me how most of their reviews are one star ratings, but they list their average as 4.7 stars. Even that is a scam. When you make a purchase, they don’t give you everything they’re supposed to and their customer service is nonexistent. Save yourself the trouble and frustration. Just don’t download the app at all.
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Enjoy the stories/chapters are to expensive…
I can read and entire book on other platforms form $1.99-7.99. $19.99 coin pack purchase won’t even get me through an entire book. 🫤
Money draining
They charge extortionate amounts which aren’t worth it unless you’re planning on reading every other day. And it’s a different subscription for main stories and short stories.
£45 a month? That’s more than my phone repayment and service cost. You can buy coins but at 35-71 coins per chapter, it goes very quickly. And the free coins you earn from their check in or whatever, they expire pretty quickly and will never be enough for a book.
Better to buy books off Kindle, honestly.
£45 a month? That’s more than my phone repayment and service cost. You can buy coins but at 35-71 coins per chapter, it goes very quickly. And the free coins you earn from their check in or whatever, they expire pretty quickly and will never be enough for a book.
Better to buy books off Kindle, honestly.
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Audio feature
Books are good but very expensive also can’t seem to find the audio feature
All books
Unauthorized subscription charges - no funds in app for reading- service email blocking emails about changes. Blocked email States that your website is a scam!
Annoyed
I’ve had to reinstall this app so many times and it won’t load anything anymore I lost my favorite book because of this
DO NOT SUBSCRIBE
DO NOT SUBSCRIBE TO ANYTHING, if you don’t subscribe through Apple, you will never be able to unsubscribe. CUSTOMER SERVICE SUCKS. All they will tell you is steps to cancel, but when you follow through, nothing shows up or changes. I ended up getting a new card from my bank, so be careful when subscribing to anything!
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How do I cancel my subscription
The app does not easily help navigate this.
Fraud
DO NOT BUY OR PUT ANY FINANCIAL INFO IN. I have no subscription on Tapon, but have purchased coins before in the past before deleting my account and the app MONTHS ago. I was just charged $50 from this app when I do not even use it NOR do I have an active subscription. Trying to dispute the charge now 😩🙄
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Scam
I cannot cancel my subscription and got charged this month without permission.
User Interface is Lacking
Aside from each chapter being expensive as far as coins go, I am unable to unlock the short story chapters using coins. It only gives me the option to buy a membership for 1 week, 1 month, or 1 year, which I believe is exclusively for reading SHORT stories. I even took to googling if those are the only options, as I couldn’t fathom a reading app would ONLY give you membership options to keep reading a few more chapters of a book. Short chapters at that.
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It happened to me too!
I downloaded this app to read a story. I didn’t mind paying for it but after I was done with story I deleted the app. It attempted to recharge a subscription without me knowing and at first I thought I must have paid for an auto renewal subscription so I checked out my subscription and it wasn’t there but they have attempted three more times to use my payment information to renew a subscription that I don’t have. Be careful what you do.
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Impossible to use with ads
I wish that there was a way to report this without making it a review.
My iPhone updated to v1.52.1 today.
Now many ads have a “reward granted” button which does not work… ever. Specifically, the two-ads-in-a-single-session type, with the X in the upper-left corner. You can see the button, and you can see it depress, but it does nothing.
However the other issue is even more egregious, the interstitial ads (random auto-pops, with no direct value to the user) have no skip button at all. Even if you watch all the way to end. Since the other ads include some which force you to leave to read a series of websites (often triggering an interstitial ad), it has become statistically impossible for you to successfully unlock a chapter using ads.
I think that the broken interstitial ad is always for “Beauté Masquée” from PocketFM. It is possible that that one is simply a bad ad, not a problem with the ad system.
The only way I have found to release either of these locked up states is to force-quit the app, which loses any progress that you have made in unlocking the chapter with ads.
I really do like the books in this app, and I tolerated the ads, but this is impossible. I really hope that this is fixed soon, or I will have to move on elsewhere.
My iPhone updated to v1.52.1 today.
Now many ads have a “reward granted” button which does not work… ever. Specifically, the two-ads-in-a-single-session type, with the X in the upper-left corner. You can see the button, and you can see it depress, but it does nothing.
However the other issue is even more egregious, the interstitial ads (random auto-pops, with no direct value to the user) have no skip button at all. Even if you watch all the way to end. Since the other ads include some which force you to leave to read a series of websites (often triggering an interstitial ad), it has become statistically impossible for you to successfully unlock a chapter using ads.
I think that the broken interstitial ad is always for “Beauté Masquée” from PocketFM. It is possible that that one is simply a bad ad, not a problem with the ad system.
The only way I have found to release either of these locked up states is to force-quit the app, which loses any progress that you have made in unlocking the chapter with ads.
I really do like the books in this app, and I tolerated the ads, but this is impossible. I really hope that this is fixed soon, or I will have to move on elsewhere.
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Stories written by chimps
If you want to read stories with terrible grammar, painfully bad spelling, sentences and paragraphs that often don’t make sense, download this app and pay money to read gibberish.
Do not download
Too expensive to use better sites elsewhere don't get roped in
