Too Expensive
Terrible grammar, sentences don’t make sense and the chapters are too expensive for the amount of coins you get. I would not recommend this app. There are others way better.
不正請求の問い合わせに対応して貰えない
先月課金していないにもかかわらず、taponからの請求が4.5件来ていました。
全て確認しましたが、ポイントが追加された形跡もなければ、請求だけ来ている状態。
その件で問い合わせをしましたが、
「お問い合わせいただきありがとうございます。また、ご不便をおかけして申し訳ございません。 身に覚えのないご請求に関する件につきまして、正確に状況を確認し対応させていただくため、専門のカスタマーサポートにお繋ぎいたします。少々お待ちください。」からの丸一日返答が何もない状況。再度問い合わせしたところ、同じ文が来て、不正請求の日付と金額を伝えても、サブスクの解約の案内しか来ないのですが、サブスクには存在しない金額。
カードを止める羽目になりました。
全て確認しましたが、ポイントが追加された形跡もなければ、請求だけ来ている状態。
その件で問い合わせをしましたが、
「お問い合わせいただきありがとうございます。また、ご不便をおかけして申し訳ございません。 身に覚えのないご請求に関する件につきまして、正確に状況を確認し対応させていただくため、専門のカスタマーサポートにお繋ぎいたします。少々お待ちください。」からの丸一日返答が何もない状況。再度問い合わせしたところ、同じ文が来て、不正請求の日付と金額を伝えても、サブスクの解約の案内しか来ないのですが、サブスクには存在しない金額。
カードを止める羽目になりました。
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Passt bloß auf
Am liebsten würde ich dieser App keinen Stern geben. Passt bloß auf was ihr euch holt, ich habe anscheinend ein Versteckes Abo abgeschlossen und kann es nicht einmal kündigen. Die netten Mitarbeiter antworten dir einmal ,, dass sie dich weiterleiten,, aber da passiert nichts.
Noch nie so enttäuscht von einem Kundenservice gewesen. Solltet ihr wie ich dasselbe Problem haben, wendet euch an Paypal oder eure Zahlungsquelle und versucht dort euer Geld wiederzubekommen.
Noch nie so enttäuscht von einem Kundenservice gewesen. Solltet ihr wie ich dasselbe Problem haben, wendet euch an Paypal oder eure Zahlungsquelle und versucht dort euer Geld wiederzubekommen.
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Impossible to cancel
I do not have a subscription for this app in my Apple ID but somehow it is trying to charge me $59.99 each month! The app doesn’t show where or how to cancel and the customer service is nonexistent!
Fraud
If I could give no stars, I would. I have been embroiled with the customer support team for 3 weeks after I deleted my account but was still charged for a subscription. They refuse to refund me for the unspent credits on a deleted account. I now have to contact my bank for a chargeback because, according to their terms of service, the only way they will ‘consider’ refunding me anything is if I threaten them via financial institution.
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Can’t cancel
Do not use this app! They don’t have a place where you can cancel the subscription. It’s a scam!!
Tapon
There was a problem with the ads and they have fixed it after a day and a half. I’m very happy that it was addressed so quickly.
Response from developer
Tapon cannot grow without your support and encouragement. We sincerely thank you for your praise and suggestions, as they help us improve continuously. We will strive to provide you with an even better experience in the future.
Subscription Scam
This app is a scam. You pay for the stories, cool. But when you're finally ready to cancel you can't find the section to cancel your subscription anywhere. They hide the function inside the app and tell you to go to the App Store to cancel it under your current subscriptions but the app doesn't even pop up there. I've used the feedback section and l've emailed.
Do not download this bs I'm not joking.
They will keep taking money from you.
Do not download this bs I'm not joking.
They will keep taking money from you.
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환불요청 구독취소
저번주부터 자동결제 되는거 취소해달라고 몇번 문의를
드렸는데 전문 상담원이 연락주겠다는 답만 오고 일주일때 모르쇠ㅡ
이번주 또 자동 결제 됫네요ㅡ무슨경우입니까
환불해주세요
드렸는데 전문 상담원이 연락주겠다는 답만 오고 일주일때 모르쇠ㅡ
이번주 또 자동 결제 됫네요ㅡ무슨경우입니까
환불해주세요
GDPR ISSUE BLOCKING ADS
Since yesterday-14/7/26 I have been unable to use the ad option to watch videos to get the free coins/chapters I’ve followed the instructions and nothing works. I want to read the content but I am now getting frustrated hence the low score
Fraudulent - Stay Away
Cancelled subscription on time following instructions provided and was charged anyway and possibly re-enrolled in the subscription plan by the app. Impossible to reach customer service. No one responds when “transferred” by the chat box and customer service doesn’t even appear to be active during my time zone. There is no message inbox just a chat window. I’m reporting this app as fraudulent to my credit card company. Stay away from them!
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Kept charging me
I canceled my trial subscription and they kept charging me and we’re not helpful with customer service.
Add abuse
You go in to earn coins and end up doing 2 or more adds before you earn anything it’s criminal they have extra adds pop up all over it frustrating I’m all about earning coins but the way they run it feels slimy
Books are expensive
Reading a book should be enjoy. This is my favorite past time and escape to relax. So many ads kills the mood and you purchase its is limited to certain not all the books you can read. Almost all the apps out there is like this. I am not a happy ready. They need to improve how we can read without stop much money.
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Worst App Ever
Please explain to me how most of their reviews are one star ratings, but they list their average as 4.7 stars. Even that is a scam. When you make a purchase, they don’t give you everything they’re supposed to and their customer service is nonexistent. Save yourself the trouble and frustration. Just don’t download the app at all.
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Enjoy the stories/chapters are to expensive…
I can read and entire book on other platforms form $1.99-7.99. $19.99 coin pack purchase won’t even get me through an entire book. 🫤
문의하고 며칠기다려도 답이없음
네이버페이로 결제하고 이용했고, 아이폰 구독시스템 으로 결제한게 아니라서 당연히 1회성 결제로 생각하고 있었음. 아이폰 구독 내용 에도 이 어플이 없어서 잊어버리고 있었는데 네이버페이로 자동결제가 되어 어플 내에 문의 란을 이용해서 문의했으나 자동 챗봇이 전문 상담원 연결해주겠다는 메크로 답변만 남길 뿐 실질적인 해결 및 업체담당자의 개별 문의 답변이 오지않음.
이미 자동결제 되기 꽤 오래 전부터 어플을 이용하지않고 접속을 안하고 있는 시점인데, 해결도 안해주고 문의에 대한 성실한 답변도 없음.
휴대폰 아닌 다른 결제수단으로 결제해도 자동 구독 가능성 있으니 조심하세요
이미 자동결제 되기 꽤 오래 전부터 어플을 이용하지않고 접속을 안하고 있는 시점인데, 해결도 안해주고 문의에 대한 성실한 답변도 없음.
휴대폰 아닌 다른 결제수단으로 결제해도 자동 구독 가능성 있으니 조심하세요
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Money draining
They charge extortionate amounts which aren’t worth it unless you’re planning on reading every other day. And it’s a different subscription for main stories and short stories.
£45 a month? That’s more than my phone repayment and service cost. You can buy coins but at 35-71 coins per chapter, it goes very quickly. And the free coins you earn from their check in or whatever, they expire pretty quickly and will never be enough for a book.
Better to buy books off Kindle, honestly.
£45 a month? That’s more than my phone repayment and service cost. You can buy coins but at 35-71 coins per chapter, it goes very quickly. And the free coins you earn from their check in or whatever, they expire pretty quickly and will never be enough for a book.
Better to buy books off Kindle, honestly.
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Audio feature
Books are good but very expensive also can’t seem to find the audio feature
All books
Unauthorized subscription charges - no funds in app for reading- service email blocking emails about changes. Blocked email States that your website is a scam!
