TAROM User Reviews

TAROM
TAROM
COMPANIA NATIONALA DE TRANSPORTURI AERIENE ROMANE TAROM S.A.

Customer Experience

Positive experience16.5% of reviews
Neutral4.1% of reviews
Negative experience79.4% of reviews

~ Based on 97 written reviews from the US App Store.

Is TAROM Safe?

Not enough ratings yet to assess TAROM.

Is TAROM Legit?

TAROM appears legitimate, with a few gaps. AppsHunter Legitimacy Score for TAROM is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

unintuitive

You can enter details about your flights but you will not have a link to Tarom offers and promotions and if you search maybe you will find at some point the boarding passes…

Bad app

I can’t even find the name of the airport in Bucharest by searching its name, not even the city, only by searching Romania.

Horrible

Whenever I open the app it does not work. It’s frozen for a few seconds and then it just closes.

Not functional app

This app doesn’t work for some days, it was hard to access it before, you needed to open it for several times before to actually access it, but, for at least three days, it’s impossible to access it. Simply, doesn’t work. I lost a plane ticket and a credited miles for a flight. I will address to the consumer protection office.
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No integration with Wallet

In 2025 it’s not acceptable to have a flight app which is not integrated with apple wallet, more so when this feature was working in the past.

Aplicație inutilă, blocată adesea

Din păcate, zbor adesea cu Taromul, datorită orelor de zbor convenabile CDG- OTP. Din păcate, aplicația este adesea blocată, și trebuie să o șterg și să o reinstalez. Din păcate, … tovarășii de la Tarom nu fac nici o schimbare/ îmbunătățire reală. Doar mici pași. Succes la aterizare. Să nu fie în picaj.
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Can t relay on it

It is a joke not a functional app, the boarding passes are called carte de mbarcare, goes straight to spam, same for invoices…
Really someone from tarom should spend time testing all of it. Half of the times it will not work, has issues showing the boarding passes or the trips that were just purchased, list can go on…
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Adding boarding pass to Apple wallet doesn't work

Since several months the adding of the boarding pass to Apple wallet doesn't work. Since this stopped working on the Tarom app I started checking in through the Check My Trip app, but since last week this doesn't work there also. Last time I needed to go to the check-in desks to take a paper card. When are you going to fix that bug? It is very annoying and I travel every week twice with your company.
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works fine

works fine

Constantin Boca

This is extremely shameful!!! You will be better off removing the app altogether as it cannot be used!!!

Where’s the wallet option?

Not optimized for different devices, can’t add boarding pass to wallet, timed out several times and couldn’t complete check in (had to do it on desktop instead).

Too much for the app

Va rog sa faceți o actualizare! Aplicația nu poate duce mai mult de 3 rezervări curente şi dă crash!

Unusable app

Struggle to buy tickets when app is closing 7 times and when you want to make checkin its not possible because the app is not responding

Lovely app and airline

The app is fast and you have all the info in it and I love the airline

Not great

New update and I can no longer add my phone number at checkin. Keeps telling me that there is an error. Worked just fine before the update *Facepalm*

App not working on iOS 18.1.1

The Tarom app doesn’t work correctly, I cannot search for flights and make a reservation.

It says that is searching and then a message appears that says: “It takes more than usual. Please hape patience.”

Nothing happens from there.

Not working

Can’t add my trips, can’t buy tickets. It’s not working

Not working

I can’t see my upcoming trip

The latest update broke the application

The latest update broke the application. I’m stuck on a loading screen because the app can’t find my flight.

Eroare adăugare rezervare

De aproximativ o săptămână nu mai reușesc adăugarea unei rezervări in app, sta in ecran cu mesajul “Durează mai mult decit de obicei. Aveți rabdare…” la infinit.