Very worst experience
Response from developer
Dear User, we apologize for inconvenience caused. We have made note of your concern and have shared the same with the concerned team. For further assistance and highlight your concern get in touch with us via 1 860 266 9966 or CUSTOMERPORTAL-SUPPORT@tataaia.com
Auto login
A friendly, easy to use and secured app
Response from developer
Hi Raghavan Muthu, thank you for your kind words! We value our association.
Not User friendly at all
Response from developer
Dear User, we apologize for the inconvenience caused to you. However, we would like to understand your issue in more detail. Therefore, please drop in your mobile number / policy number at customercare@tataaia.com or call us at 1 860 266 9966.
It’s not user friendly for NRI
Payment button disabled
Mobile app payment screen
User friendly App
Response from developer
Hi Rajkoppala, thank you for such positive words.
To slow
Please test your app before pushing update
Response from developer
Hi there, we apologies for the inconvenience caused. For any service-related queries, please share your contact & policy details at customercare@tataaia.com or call us on 18602669966 so that the concerned team can contact you and resolve your issue. Thank you
Very bad app
Below Par
Unable to do payment for my policy
Response from developer
Dear Amarendra, we apologise for the inconvenience and have taken note of your concern. Kindly share a screenshot of the issue faced at mobileapp@tataaia.com to resolve this as soon as possible.
Need to login in every time!
Paid premium not updated in Application
Premium it was paid through website yesterday and got premium paid receipts through mail yesterday itself. But in this application still(today) showing as premium due and due date for premium renewal. Worst service between from their website and application.
Response from developer
Dear Moorthi, we apologize for the inconvenience. Premium payments will be reflected on the app on the due date. Meanwhile, we are working on many developments and will keep releasing new versions with updates that will alleviate your concerns. For further assistance get in touch with us via 18602669966 or customercare@tataaia.com
Unable to make any payment (Always showing loading symbol)
When i select pay premium it redirects to the select payment method page and then it showing the loading symbol (the circle graphic with blue and red color moving) but it never stops and it doesn’t allow to select the any payment method.
I close the application several times and reopen but no use. (My mobile is IPhone 14 Pro max).
Kindly fix this issue
Regards,
Khasim
Response from developer
Hi there, we apologize for inconvenience caused. Request you to try after sometime. If you still face issues, we request you to contact us via 1 860 266 9966 or mobileapp@tataaia.com to resolve your issue on priority.
Worst experience!
Waste of time
What a non sense app?
Still requires improvement
Please add section which hospital it covers riders detail information what it covers any thing missing in information regarding claim so that people should proactively know what are things which needs to be completed
Response from developer
Dear Sahil, Email document is available on app. Other features will be considered for future development.
