Worst verification method
It’s 2026 and they still use SMS verification system where I cannot send SMS from a UK mobile number to an Indian number. Even If i want to send I need to pay extra for it whenever I register to this app.
Worts experience ever in my life
I’ve had one of the worst experiences ever with this bank. It honestly feels like they keep adding charges at every opportunity, and I’ve never experienced anything like this with any other bank.
I missed my EMI payment by just 7 days due to financial emergency at home. I tried contacting customer care multiple times, but I couldn’t get through. Last month, I was charged ₹520 as a late fee, and then another ₹520 just 7 days later, along with an additional ₹300 overdue charge.
What’s even more frustrating is that my next due date is October 3rd, but they’re already asking me to pay another ₹300 as an overdue fee.
There are so many different charges that it genuinely feels like my money is being taken from me for every little thing. I’m extremely disappointed with my experience with IDFC.
I would strongly suggest to everyone considering a loan with them, please don’t take it or else you’ll regret. I definitely regret my experience.
And plus the employees also were so rude and unprofessional.
I missed my EMI payment by just 7 days due to financial emergency at home. I tried contacting customer care multiple times, but I couldn’t get through. Last month, I was charged ₹520 as a late fee, and then another ₹520 just 7 days later, along with an additional ₹300 overdue charge.
What’s even more frustrating is that my next due date is October 3rd, but they’re already asking me to pay another ₹300 as an overdue fee.
There are so many different charges that it genuinely feels like my money is being taken from me for every little thing. I’m extremely disappointed with my experience with IDFC.
I would strongly suggest to everyone considering a loan with them, please don’t take it or else you’ll regret. I definitely regret my experience.
And plus the employees also were so rude and unprofessional.
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Transfer money
When I transfer my money to support to my family they will got within a second and it’s really appreciated quick services by IDFC Bank .
App keeps crashing
Since the last update, the App keeps crashing a few seconds after logging in. Can't do anything
Worst service
I haven’t expected this worst service from idfc. You said its digital but everything is offline it seems. I dont understand the purpose of submitting documents online when u asked to provide documents offline. There is no proper communication from bank regarding the process. Relationship manager is unresponsive, not useful anymore. The customer care also same , no proper response from them even after 3 days. I have submitted all documents they asked but still account is not activated. I need the account at the earliest but these people are hopeless. I am thinking of closing account even before activation. Go for traditional banks like icici/hdfc/axis even sbi but dont go for idfc.
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