Garbage App - Zero Support
Don’t waste your money.
Digital access not linking
Have been a print/digital subscriber since December, but have NEVER been able to get the digital access to work in the app. Customer service just tells me I have an active login and to try again but every time I do it says "subscription not found."
Do not purchase this through Apple - it’s a scam
The app does not work when you purchase through Apple . Conde Nast have no interest in helping you resolve the issue and fixing their iPad app.
App not working for subscriptions
Now that I have upgraded to iOS 18.1 I can’t get the Tatler app to work for my digital subscription. I have been unable to access the November and December issues as a digital and print subscriber. I have reported this several times to Condé Nast and they said they are aware of the problem but don’t know when it will be fixed. The only way I can get the issue to download is to purchase it individually. This is wrong and the app should work for a subscriber who has paid for a digital and print subscription.
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This app BLOWS!
Problems logging in. NIGHTMARE
