Great Customer Service
I had an issue with my app. I contacted their support email, and the issue was handled asap. Literally straight away. I had spent the morning del ding with other apps and service needs. The capable people at TaxBird were far and away the best.
CDCounting my Days
Amazing service
I was locked out of an old email account, and these guys had my password reset and everything back up and running in under 10 minutes. Outstanding service!
Ironically, I had the exact same issue with Oura Ring, and after an entire month, they still couldn’t resolve something so simple. It got to the point where I had to dispute the subscription charge with my credit card company just to cancel it. Oura lost a customer over something that should have taken minutes to fix. I’ve never experienced worse customer service.
What a difference! These guys are top-notch. Great pricing, exceptional service, and they actually get things done. I highly recommend them!
Ironically, I had the exact same issue with Oura Ring, and after an entire month, they still couldn’t resolve something so simple. It got to the point where I had to dispute the subscription charge with my credit card company just to cancel it. Oura lost a customer over something that should have taken minutes to fix. I’ve never experienced worse customer service.
What a difference! These guys are top-notch. Great pricing, exceptional service, and they actually get things done. I highly recommend them!
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JIJoe Iovo
terrible app
I have been using this unreliable app for the padt 6 mos . Almost daily I am alerted to manually add my location . This is highly problematic for a residency tracker tracker. Ehy would I need this setvice if I can manually input my location on a daily badis. Needs serious revision and testing begore they unleash a half baked product !!
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TTSN1010
Grateful
I’m grateful to have found TaxBird. The app is easy to navigate and helps keep you in compliance tracking your days. An attorney referred me to TaxBird saying, “I think it’s the best and easiest app to use for keeping track of your days”. I’d say, he is right. I’ve also reached out to customer service with a question. Excellent customer service and a quick response. Highly recommend!
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PKPapa Kane
Good idea poor execution
I guess, I tried. I am traveling for job, but always when I travel the app get confused and I need to adjust or confirm the location. When I stay at certain location for few days, I still need to open the app almost daily and add the location manually. At this point it’s just useless. The sane way I can add the record to my calendar, if I need to do the manual adjustments almost daily. It is not worth the effort or the money.
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SSonicka68
Response from developer
Thank you for your feedback and we’re sorry to hear about your experience — this is not how TaxBird is designed to work. The app should be tracking your location automatically in the background without requiring daily attention, and we’d love the opportunity to help get this working properly for you. There are a few settings that commonly cause the type of issues you’re describing, and our support team would be happy to walk you through them. Please reach out to us at support@taxbird.com and we’ll get you back up and running as quickly as possible!
