2 thumbs up
This is good though only using it for an hour. It set right up for think-or-swim desktop standalone PROGRAM app. I will have to delete trusted device cookies (TD website only cookies) for browser before it’ll work there. And then it’ll initialize with full security and app functionality. Call-in customer service was very helpful.
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Crap
The most value a Product Owner, Product Director or Project Manager can add to a Product is to NOT build in a crappy feature.
First Google Authenticator could have and should have been used.
Second people need to have multi-factor authentication and it needs to be reliable - this app isn’t reliable and has caused me to not be able to log in at least 2 dozen times in 2 days.
Worse, using a text to get a 2FA code fails.
First Google Authenticator could have and should have been used.
Second people need to have multi-factor authentication and it needs to be reliable - this app isn’t reliable and has caused me to not be able to log in at least 2 dozen times in 2 days.
Worse, using a text to get a 2FA code fails.
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What now?
Growing weary of having to reinstall this, to make it work. Fix it. Been years now.
TDAmeritrade security is sub standard. This app is no exception.
You can enable two factor authentication all you want, but all an attacker has to do choose not to use it and instead answer some security questions. So if two factor authentication is optional for an attacker, why bother using it?
This app continues this useless security theater by not popping up notifications when a request to log in is made. Do not only do attackers have the option to skip two factor authentication, even if they are stupid enough to try and use it then I won’t be notified that an attempt is being made.
TDAmeritrade, why do you even bother spending money writing apps that have no purpose?
I have written to the company more than once about this situation only to get back the standard “we take your concerns seriously” email. Either the team in charge of security is incompetent or they have no authority and are being overruled by the marketing department who have no expertise in this area.
This app continues this useless security theater by not popping up notifications when a request to log in is made. Do not only do attackers have the option to skip two factor authentication, even if they are stupid enough to try and use it then I won’t be notified that an attempt is being made.
TDAmeritrade, why do you even bother spending money writing apps that have no purpose?
I have written to the company more than once about this situation only to get back the standard “we take your concerns seriously” email. Either the team in charge of security is incompetent or they have no authority and are being overruled by the marketing department who have no expertise in this area.
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Notifications stopped working ISO 15
I have been using this for about a month and a half. I use the Thinkorswim mobile app. Prior to upgrading to IOS 15 when I logged into Thinkorswim I would get a notification pop up from the Authenticator app that I could approve access. Since the upgrade the notifications have stopped. I now have to open the Authenticator app manually to approve the access. All the notification options are still on in the Authenticator app but no notifications are happening. Please fix this.
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