Refund policy is a joke
I have a coach that doesn’t confirm lessons (I’m guessing he doesn’t use the app anymore), so I have unused credits that will go to waste. Their response: “take up a new hobby and use the credits that way….”
Watch out for scammers
I’m not sure if they vet the coach on the app. Have been trying to work with this one coach and always had last minute change, literally last minute: first time they said they were sick, second time they said they didn’t have their tennis ball baskets, then last time wasn’t sure if the court was ok so had to find a new court. All communications happened an hour before the class and nothing was resolved. I had to postpone the class three times so that the credit won’t just get used. It dawned on me that they could be scammers. Even if they aren’t, then they’re just extremely unprofessional…Ended up canceling the class with this coach and will request refund.
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First lessions
The first session with coach Vivian she she nice and calm for teach step by step and good conversation when I ask the question for more understanding
Be Careful!
This app uses unethical billing practices to subscribe you. It misleads to make it seem you are paying for a set of lessons, waits to charge you so you forget, then locks you into a subscription even if you didn’t finish the lessons you originally paid for.
Take a “Chance”!
I thoroughly enjoyed having Chance coach me on a few issues I am having! He listened, watched, and made corrections. He is kind, helpful and extremely knowledgeable! Thanks Chance! I’ll be seeing you again
