App Update
Since the latest app update all the event reminders come through with the wrong time on them.
Awesome app
Very cool and easy to use. Love it!
The update is terrible
This use to be a pretty good app, but since the latest update the ease of use has dropped significantly.
- Difficulty in writing a post more then 3 lines long
- Unable to see who has given a thumbs up, especially when many teams used this method as a way to see who has received messages
- many members are complaining that even after updating they are not receiving notifications
- others are receiving multiple notifications for the same person liking a post.
- when in multiple chats now harder to find the team chat you need, quickly.
- Difficulty in writing a post more then 3 lines long
- Unable to see who has given a thumbs up, especially when many teams used this method as a way to see who has received messages
- many members are complaining that even after updating they are not receiving notifications
- others are receiving multiple notifications for the same person liking a post.
- when in multiple chats now harder to find the team chat you need, quickly.
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New Update
Terrible new update. It was so easy beforehand plus the font takes up the whole page on my iPad. It loads fine then just expands
Newest update
Do not like the latest update.
Text is far too large, can’t easily see events I signed up for or who else has signed up.
Text is far too large, can’t easily see events I signed up for or who else has signed up.
Pickleball
Don’t like the changes, not as clear and too small!
Response from developer
Thank you for your feedback. We are making a few tweaks and adjustments this week (including the ability to adjust your font size). Brand new features and functionality are coming soon, and we appreciate you staying with us!
Your update sucks
Not one person I have spoken with likes the update. Font to large and harder to tell what you are signed up for
Response from developer
So sorry to hear that! Please reach out to Support@TeamReach.com. We'll be happy to listen to your concerns and feedback to see how we can improve your experience. We are making a few tweaks and adjustments this week (including the ability to adjust your font size within Profile Settings). Brand new features and functionality are coming soon, and we appreciate you staying with us!
Update issues
We loved this app until recently more were have issues. Since the app update recently, my daughter is no longer able to be in her team group and get her schedule or coach communications. She plays on a U 14 team in the second year but because she has a late in the year birthday she doesn’t turn 13 until September and now can’t access her team information because she’s kicked out. Would be helpful to allow a parental permission or change the birthdate to January 1 of the qualifying year to allow the players who have later birth months to not be kicked out of their team groups.
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Needs enhancements
New feedback: an update to this app now makes it very hard to read the text for those of us who have a larger font size set. It would be great if the app could adjust to make everything on screen neat and readable even if the font size is larger
Update: it would be amazing if users could have more granular notification preference settings. Example: I don't want to be noticed for anything EXCEPT if I am in a waitlist and then a spot opens up. Currently if I have notifications on I get notified WAY too much and the messages just say 'New Update' - it doesn't say what the update actually is. Frustrating!
This app has really helped a large group of friends who play Pickleball get organized. The biggest problem some of us have is that sometimes we'll tap on something and the app will not respond. For example, I often tap on the event then the date of a specific session...... it SHOULD bring me to the next screen where I can RSVP but it often simply doesn't respond. Very frustrating. Happens to not just me. Is there any solution for this?
Update: it would be amazing if users could have more granular notification preference settings. Example: I don't want to be noticed for anything EXCEPT if I am in a waitlist and then a spot opens up. Currently if I have notifications on I get notified WAY too much and the messages just say 'New Update' - it doesn't say what the update actually is. Frustrating!
This app has really helped a large group of friends who play Pickleball get organized. The biggest problem some of us have is that sometimes we'll tap on something and the app will not respond. For example, I often tap on the event then the date of a specific session...... it SHOULD bring me to the next screen where I can RSVP but it often simply doesn't respond. Very frustrating. Happens to not just me. Is there any solution for this?
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Response from developer
We'll probably need additional information as this is not something that is widely reported. Please contact Support@TeamReach.com or call 918-585-6900 and we'll be happy to troubleshoot your issue.
Love this app but the update today…
This app is fabulous for helping to herd the cats for games, events or whatever. And I do still love the app, but with the update that came through today all times are defaulting to EST which is confusing for those of us in other time zones. And I can’t just change the event times in the app because if anyone uses the app feature to add the event to the calendar, the calendar will change it to our time zone.
So, for example, my game time is 6:30 pm MST but it shows in the app as 4:30 pm with no indication of what time zone it means. But when I ask the app to put it in my calendar, it shows as 6:30 pm so obviously TR is defaulting to eastern and communicating that to my calendar when transferring events.
Developers, please add time zones to your settings so those of us not in the eastern time zone can continue to use the app without confusing our participants!
So, for example, my game time is 6:30 pm MST but it shows in the app as 4:30 pm with no indication of what time zone it means. But when I ask the app to put it in my calendar, it shows as 6:30 pm so obviously TR is defaulting to eastern and communicating that to my calendar when transferring events.
Developers, please add time zones to your settings so those of us not in the eastern time zone can continue to use the app without confusing our participants!
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Size disappointment
The incredibly small window to view the important information is disappointing, you can’t see but half a message at a time. The fact I can no longer use my computer is also a great disappointment. This program was useful to help keep us connected to our teams but this update I will be cancelling my paid subscription.
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Don’t update if using iPad
Newest update looks terrible on an iPad. The previous version was much nicer.
Update does not work
The update today has totally screwed with my weekly events. Firstly it change them from a Monday to a Tuesday and now won’t let me edit or delete them. This has been a fabulous platform so please please look at the errors in the update asap.
Upgrade was bad
Your recent upgrade changed all our event times, changed rsvp’s and removed all past direct messages. What a nightmare trying to navigate and fix everything this morning! It also doesn’t separate the groups anymore that we are leaders of. I’d like the old software back please.
Poor Connection
Messages are always delayed and app takes multiple times to load to send and check messages
Amazing job this app is wonderful!
This couldn’t be any better so good! I love using this for pickle ball so useful!!!! All the ratings below five don’t know what they are talking about! It’s is very helpful and easy to use! Great job!!!!!!!
Best app
I am a cheerleader and team reach is a great app to have so you can keep track of everyithing
Great app but 1 missing feature needed
Love the layout and organization of the app. Only added feature I would like to see is the ability for the leader to see who has and has not read a group message. Is this an option somehow?
Great for organizing tennis events
I’v been using the app for several years. It’s been great for organizing all kinds of Tennis related activities. Absolutely loved it!
I like it
I use this app for sports teams, scouts, and multiple clubs and it is great, but the private messaging needs work!!! There needs to be a separate section to find certain messages faster and it needs to alert you better when you get a message. Sometimes very important information is missed because you do not see it come in and it gets lost in the feed!! Also the 5 photo limit is irritating.
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