TeamSnap Reviews: Is It Legit?

Customer Experience

Positive experience27.9% of reviews
Neutral10.4% of reviews
Negative experience61.7% of reviews

~ Based on 710 written reviews from the US App Store.

What users say about TeamSnap

Is TeamSnap Safe?

TeamSnap appears safe based on user ratings. AppsHunter Safety Score for TeamSnap is 95/100.

This assessment is based on 60,306 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.7% of ratings point to a safe experience
1.2% of ratings suggest some concerns
3.2% of ratings point to a risky experience

~ Based on 60,269 App Store ratings for TeamSnap.

Is TeamSnap Legit?

TeamSnap appears to be a legitimate app. AppsHunter Legitimacy Score for TeamSnap is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

403 code

I can’t for the life of me understand why I keep getting a 403 code when invited to a team chat. This app has no support when I reached out and I’m missing out on my team updates. Frustrating

Response from developer

Hi there - I'm sorry that you are having an issue with chat. Our team would like to investigate this issue. Could you reach out to me at nick.sehn@teamsnap.com and we can figure out what is going on? Thanks! Nick Sehn VP, Product

Mediocre app, heavily funded by ads..

This app frustrates me so much. I would entertain the idea of paying for the app if it was decent ,however, it’s middle of the road application at best. Be prepared to be forced to pay for the non-ad versions if you want the app to be usable.

Ads are unbearable and dangerous

Trying to use TeamSnap for last-minute game changes or field updates feels genuinely hazardous. When you’re sitting in the car trying to pull up a revised schedule or an urgent field change code, the app hits you with full-screen banner ads, accidental-click traps, and sluggish loading screens just to view a simple message. Turning an emergency 5-second logistical check into a bloated, ad-ridden gauntlet while driving or rushing to a pitch isn't just annoying it's an absolute safety hazard.

Teams already pay to use this, it is ridiculous to have these ads.
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Ok but too many ads

The app is fine but it’s annoying every basic feature is behind a paywall or you have so many ads. Definitely not going to use this app anymore.

Excessive Advertising

This app would be great if it wasn’t for the excessive advertising. The pop-ups have become so intrusive that the app pales in comparison to what it once was.

Ads are Ridiculous

It’s unfortunate that this app has so many ads as of late. The hockey teams we’ve been a part of use this app religiously and quite frankly, the ads are too much. The majority of the people using this app are parents, so seeing all these apps for children is useless and unnecessary.

Ads are increasingly difficult to close - accessibility concerns

I get that ads are displayed. But they’re getting so complicated that my only option a lot of the time is to shut down and reopen the app. I’ll click an X to close it only to have the screen change instead of closing the ad. Some you can’t see the X at all due to low contrast. The ads present a high accessibility problem. I wish the developers focused more on accessibility and usability with the ads they accept, which are getting lost at the expense of ad revenue.
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Best scheduling app

It is so good for games and stuff and sending practice times

TeamAds

I would really think your preview images in the App Store would show ads. That’s mostly what we see using the app. It used to be ok but the ads have gotten so plentiful that the app is hard to use. On most ads when I try to X them out it just takes me to the ad.

Why not just make it pay only and be done with it?
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Forced 20-second ads

The company doesn’t care about its users or the user experience. It forces 20 second ads. Users make up their mind in the first second or two if they’re interested, but to force them to sit through 20 seconds is no doubt an idea of some MBA exec.

Way to many ads

Try to open and immediately goes to an ad

Ads, ads and more ads.

Absolutely riddled with Ads. Almost to the point of unusable.

Garbage app too many ads

Impossible to use without ads making you close the app. Totally terrible we switched our baseball to game changer and next season same for hockey

Ads makes app unusable

This app was an awesome way to allow teams to communicate but the ads have made it horrendous. They pop up at random times and trick you into clicking multiple times to take you to the advertisers’ pages. The close icon is hidden by graphics or obscured by animations. It’s disgusting that the developer would pervert such a great app. I dread having to look up my child’s team schedule or chat with the team because I know I’m going to have fight through ads to get there.
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Horrible app

Worst app ever, spam adds every moment they get. But don’t worry you can subscribe to a monthly fee. Just another way to siphon money out of parents wallets

Ad Free Doesn’t Work - Rip-off

I have been forced to used this app on and off for years for my son’s hockey teams and if I had a choice I would kick it to the curb. Used to be ad free for $1.99 a month and now it’s $7.99 and it DOESN’T EVEN WORK. Developers - if you’re reading this, it’s garbage and you are taking people’s money and not providing what it pays for. To the teams out there - if you have a choice, look elsewhere.
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Used for Ringette

A great idea for an app, BUT so annoying to use with the amount of ads! They make you pay for it, which is totally fair but lose the ads then!!

Excessive Advertising

This app would be great if it wasn’t for the excessive advertising. The pop-ups have become so intrusive that the app pails in comparison to what it once was.

Too many ads

Ads randomly showing up on every screen are very disruptive and make it hard using the app.

Horrible Ads

This app used to be good. But now it has just become nagware. Full screen ads that won’t go away trying to coerce you into pay for yet another subscription. If I could give it zero stars I would.