TeamSnap User Reviews

Customer Experience

Positive experience28.3% of reviews
Neutral10.8% of reviews
Negative experience60.8% of reviews

~ Based on 628 written reviews from the US App Store.

What users say

Is TeamSnap Safe?

TeamSnap appears safe based on user ratings. AppsHunter Safety Score for TeamSnap is 96/100.

This assessment is based on 59,489 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.7% of ratings point to a safe experience
1.2% of ratings suggest some concerns
3.1% of ratings point to a risky experience

~ Based on 59,489 App Store ratings for TeamSnap.

Is TeamSnap Legit?

TeamSnap appears to be a legitimate app. AppsHunter Legitimacy Score for TeamSnap is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Lacking basics

No simple survey option in chat. Can't add new users to a chat you have to create a chat. Can'r
reply to emails, you have to start a new email when all you want to do is reply

Coach

Efficient and easy to use!

Needs Changes

App is decent. You can’t add individuals to a current group chat. You have to start a new chat every time, that’s quite cumbersome when you have quick team changes. Adding that feature would be a welcome change.

As for the one star review…they have started advertising when I open the app, even though I pay for the annual service. If I’m paying an annual fee I don’t want to see advertising when I just need to send a quick message to my team.
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Not functional

My kids teams have been told to use this app through their various leagues. When you go into the app it records all historical teams with no ability to delete old teams. I’ve have so many teams I have to navigate through. Following the instructions online to (log in to their site) to take the action to clean this up and the steps don’t align with the user experience. Asked to delete account to start over- they never deleted the account. No response to requests. The worst app I’ve used.
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Ads Ads & Ads

You have to find your schedule between 100s of ads. Pathetic app and very expensive subscription.

Straight TRASH

I don’t choose to use this. We use this app because our daughter’s gym uses it, though they use it more like a glorified single-channel chat app. The devs know they have a captive audience, so the advertising is bonkers-level intrusive. Buggy, weird non-native behavior, and an interface that looks like it’s from 2009.
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Decent app with the worst subscription options I’ve seen

The app works well and does the job. But.

I’ve been paying for no ads for years now. It’s a few dollars a month. No problem with that. I’m happy to pay it.

The problems are:

1) they don’t consider sponsorships to be ads, so suddenly I’m seeing Tide logos everywhere

2) every. Update. “Forgets”. That. I. Pay. For. No. Ads.

I have to go into “subscription “ and “restore purchases “ several times a month because of their update cadence. It’s maddening.
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Uh.. Gambling Ads for Kids now??

Not sure how it’s legal w/ a ton of high schoolers required to use the app for their teams/programs, but Online Slot ads show up constantly all of the sudden. It used be great.. like 12/10 great. Annoying when they started w/ ads but it’s common so you deal w/ it for the convenience if that’s what the coach prefers.. But uh gambling ads for teens is about as irresponsible as you can get lol. Parents are furious (ones that play online slots and ones that don’t) so someone probably gets sued or something at some point, but still really disappointing that it was so efficient now isn’t worth it when your teen has to sit through a gambling ad just to view their schedule or respond to their coach’s message.
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Ridiculous amount of Ads

The ads on this app now are completely outta control.

I can’t log in

How come when ever I put in my email adress it won’t let me back to my team

Unbelievably annoying ads

Our son’s baseball team uses this app for scheduling and communicating. While I appreciate the features, the ads have become incredibly annoying and inconvenient. When I need to quickly check the schedule I am forced to watch a long ad and sometimes there is no way to clear it and I have to restart the app. The team pays for the app so there should not be any ads.
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Brutal Advertising

The app is ok, but the ad pop-ups are vet intrusive. Full page, non-interruptible; just straight trash.

Post reactions

Is it just me or did they remove the ability to put a reaction on anything but the latest chat message? If so that’s not a good change at all.

Good but expensive

I like the app but it’s really expensive for basic things. $18+ a month is a lot just to be able to rsvp & add a pic/file.

I’m glad invoicing is a free part of the app because that’s the main reason I use it since everything else requires a subscription.

You can schedule for free but for rsvp features, you have to subscribe.
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A place to find ADs

Ads, Ads, and more Ads

Review

Best App

Most Hated App

I have to have this app because the team my kid plays for uses it. I would not use it if I didn’t have to, and I think that’s how the creators of TeamSnap have treated how the app works. You are forced to view ads for subscribing to their service. Most parents do not need that and do not care about it and you cannot stop it. Trying to reach out and let TeamSnap know how annoying it is, is a PIA on its own. They don’t care. They don’t want feedback, so I’m giving it here.
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Buggy and loaded with ads

This is just another app making money on children’s athletics. It’s always buggy and their support won’t take any action to resolve. Worthless.

Buggy advert platform

I’ve used this app for three years and would love to switch to something else. This app is highly disappointing. It is expensive and bombards me with advertisements. The communication features do not makes sense (can only use text feature from phone app). Customization options are minimal. Videos can’t be posted. App is not structured for recreation sports seasons where teams change 4+ times per year. If you pay for the annual subscription, you have to call TeamSnap to have them switch the account to each new team. And they just raised the price to $18.99/month!
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Good app but brutal ads

Ads that take 3 or 4 taps to dismiss should be illegal.