Tech User Reviews

Customer Experience

Positive experience12.9% of reviews
Neutral4.6% of reviews
Negative experience82.5% of reviews

~ Based on 263 written reviews from the US App Store.

What users say

Is Tech Safe?

Tech-Air App does not appear safe based on available data. AppsHunter Safety Score for Tech is 39/100.

This assessment is based on 83 user ratings, with an App Store average of 1.6/5.

Safety Analysis

13.8% of ratings point to a safe experience
1.3% of ratings suggest some concerns
85.0% of ratings point to a risky experience

~ Based on 80 App Store ratings for Tech.

Is Tech Legit?

Tech-Air App appears to be a legitimate app. AppsHunter Legitimacy Score for Tech is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Plasma 5

Software will not update through the APP… at $800 it’s a total fail!

Always disconnects

Great bit of kit but the app is utter rubbish and constantly disconnects!!

Does not work

Will not reliably connect, managed to access and register my vest, but 99% of the time will not log me in. Tried everything, does not work

アップデートしても不具合だらけ

もともと繋がらないアプリがユーザー登録の不具合で起動すらしなくなった。
最新バージョンで対策済みとなっているのに。
10万円のエアバッグのアプリにしては余りにお粗末。
他のメーカーの商品を全力でお勧めします。
絶対に買うべきではないです。

Dumb app

I bought my buddys tech 7 vest from him and tried to register it to the app but no luck.

working as expected

dear developers, pls fix the software update message… whenever I am not connected it says “software available” but when I connect my vest it says “Software up to date” … would be nice to cache (store) the latest sw update on my vest in the app so it can clearly tell: “Your vest sw is outaded, new version available”…

also max speed in the ride log would be cool to see too ;)

if you fix it, I will give u 5 stars :)

otherwise the app works nice, good job there
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Disappointment

This App is a huge Disappointment from A*. You cannot turn off on the vest. You cannot change the mode. It does not show amy nice data lile a lean angle. It only shows system connested or disconnected. Basically total S… App. It is not even clear if the vest is armed or not. Confusing. It does not record the rides automatically nor does not offer to enable sich feature. The only way to arm the vest is this stupid zipper switch that enoys me when dressing up. And when heaving a break the west goes all the time unwanted on. I am so annoyed by the product. I wish i could have returned it now.
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機能しなくなった

アプリを起動するたびにユーザー登録しなければならなくなった。
国をusで登録したら事象は起きないので、特定の国を選択した場合の不具合のよう。
更に登録していたtech-air10とtech-air7が表示されなくなり、新たに登録しようとしても登録済みと出て登録できない。
リリース前のテストがあまりにもお粗末。
開発会社を変更した方がいい。

Can’t update

Update is stuck at 2%… seems like a common issue

Vergognatevi

1000 euro di Airbag più centinaia per le ricariche e non ci si riesce nemmeno a registrare dentro l'app perché l'app registra i punti di tap sbagliati sul form di iscrizione. Ovvero tocco da una parte ma sembra che registri il tap da un'altra. Non si riesce a spuntare termini e condizioni quindi si rimane bloccati in quella schermata. Ma le testate le cose prima di portarle in produzione? iPhone 17 Pro Max
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Großer Schrott

Die App ist großer Schrott. Das Pairing mit der Weste funktioniert nicht. Der ganze Pairingvorgang zeugt schon davon, dass hie nicht nachgedacht wurde. Es soll die Weste zum Pairing eingeschaltet werden. Dazu muss sie aber angezogen werden. Anschließend soll ein QR-Code gescannt werden - nur, der ist leider innen im Rückenbereich aufgenäht. Wie, bitte schön, soll man den Code scannen, wenn man die Weste trägt? Hat die Prozedur überhaupt schon mal jemand ausprobiert? Vermutlich nicht! Man kann den Code aber auch manuell eingeben. Leider funktioniert auch dann das Pairing nicht. Ich bin jetzt beim fünften Versuch, es kommt keine Verbindung zustande. Nächster Schwachsinn: Damit man die App überhaupt starten kann, benötigt man eine Internetverbindung - die in meiner Tiefgarage leider nicht gegeben ist. Wenn ich nur die Weste über Bluetooth mit der App verbinden will, wozu ist eine Internetverbindung erforderlich. Glücklicherweise ist die App zum Betrieb der Weste nicht erforderlich - außer für Updates. Die fallen dann wohl aus…
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iPhone 14 Pro no Bluetooth connection

No Bluetooth connection tech air 10

不安定

不安定で走行が毎回不安

ユーザー登録

アプリを立ち上げる度にユーザー登録がされていませんと表示され都度 個人情報の入力をしなければならない。

Useless

Premium price, basement-tier app. The vest costs €750, yet the app is unusable. My cheapest Chinese tech imports have better software support. Fix it

App needs work!

Got my new TECH-AIR MX. Downloaded this app. Was able to pair vest to iPhone no issue.

Tells me there is an updated Firmware.

Each time it stops at 2%.

Have contacted AlpineStars but quick search shows this to be a common issue…

Non functioning

Techair5 Plasma (new), iPhone 16 Pro. iOS 26.2
Downloaded app
Phone number required, first fail
Scanned vest QR
Nothing appears on “my Techair” tab. Can’t use any features because there is no vest to select
Unpair vest, no change
Rename vest, still blank
Delete app, reinstall, same issues
Says vest already paired, but still blank
Emailed customer service
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App works Feb 2026

Purchased the Techair MX. First thing I did was a firmware update. No glitches, no crashes. All working as it should.

Get your money back

Firmware updates are broken! It will say “uploading 2%” indefinitely. Not even customer care feedback works.

Tech air 10. De mal a peor

No se que habrán hecho con la nueva actualización que ya no lo detecta la app. Desde que lo compre solo problemas y mas problemas y no hay manera de contactar con nadie para que me den una solución. Alpinestars de cada vez peor en la calidad de sus productos y la atención al cliente brilla por su ausencia
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