tekmarNet User Reviews

tekmarNet
tekmarNet
Watts Water Technologies, Inc

Top reviews

Never works

Every time I try to use the app to adjust temps when away there’s a problem. Latest, it worked while using remote, then when I get home I can’t adjust temps and won’t communicate with main control. Bottom line techmar wireless sucks, this app sucks. If this is supposed to be the best for controls they have failed
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Worthless

Doesn’t work at all to even add a building. Waste of time.

Could be a lot easier

It does the minimum but there are things that could be much better
1Changes frequently don’t hold. I have a driveway snowmelt boiler. When I set the system to “Away,” I can’t get the snowmelt to stay on. I hit “melt” and after a few seconds it switches back.
2. You should be able to rename the scenarios. Rather than “Perm 4,” or whatever, I want to call one “Winter” or “Summer.”
3 I can find no way to clear the Alerts. The problem is gone but I still get the triangle with an exclamation mark every time.
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Terrible app

The app is horribly inaccurate and unreliable.

Can’t get through the first step

Get an error when adding a building, and can’t get any further. App is completely useless… very disappointing, hoping for a fix

Nearly no improvement since inception

When it was first released a few years ago, I was convinced that this is a version 1.0 that’s going to be improved rapidly. Years later same, the same level of functionality:

1. no ability to see set temperature or fan status without drilling into each thermostat

2. No automatic refresh of current temp reading

3. no way to schedule scene changes or thermostat temp adjustments

4. impractical UI elements such as horseshoe that adjust temperature or fan speed

5. no option to organize thermostat list,

6. no app alerts for critical events outside of the app

I emailed these suggestions to tech support for years without any response from their product team.
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A few UI suggestions

1. The overview screen that shows all thermostats should refresh periodically, and immediately upon wakeup of the app. Currently, it refreshes only if I exit the thermostats screen and reload it. Consequently, it sometimes shows information that is hours old.

2. The tiles on the thermostats screen should show the set points, as well as the current temperatures. There is plenty of room in each tile for this information.

3. The horseshoe sliders are difficult to operate accurately. Please use standard UI elements, such as scroll wheels for numerical values and on-off sliders for on-off settings.
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Response from developer

Thank you for the feedback! I've shared this with the software developer and product management.

Request

Could you please make the iPad version rotatable as it is very annoying using a magic keyboard with the iPad.

Response from developer

Thank you for your feedback! I've forwarded your feedback to the developer.

Basic app

App gives me the basic controls of my boiler and snow melt. Some of the controls are a little counter intuitive and wish there were a way to customize.

Response from developer

Thank you for your feedback. We've forwarded this to the developer.