Some basic usability flaws
There’s a link on the App Store to leave feedback, but it just goes to the Puzzles home page, so it’s not hitting the right place.
I’ve got some feedback on some usability issues in the app. Not all touch events on the Sodukus are captured. You have to wait for an animation to end before filling out the value, otherwise the value you enter doesn’t register and is missed. You can imagine that this becomes tedious quickly.
The strange thing is that this throttle/denounce behaviour is something that usually needs to be coded in. It’s usually put in on web submit buttons, for example, so that, let’s say, a “Buy now” button is disabled whilst the asynchronous request has received and parsed a response. I can’t see why it would be needed in a puzzle.
There has been a recent update and now the Panagram suffers from the same affliction. You can’t just input the letters. Only every other one will register.
There’s a separate bug here too - If you set the “Helpful gaps” setting on Panagram the words you enter are clipped to around four letters. Also this setting along with others seems to be reset on updates.
I’ve got some feedback on some usability issues in the app. Not all touch events on the Sodukus are captured. You have to wait for an animation to end before filling out the value, otherwise the value you enter doesn’t register and is missed. You can imagine that this becomes tedious quickly.
The strange thing is that this throttle/denounce behaviour is something that usually needs to be coded in. It’s usually put in on web submit buttons, for example, so that, let’s say, a “Buy now” button is disabled whilst the asynchronous request has received and parsed a response. I can’t see why it would be needed in a puzzle.
There has been a recent update and now the Panagram suffers from the same affliction. You can’t just input the letters. Only every other one will register.
There’s a separate bug here too - If you set the “Helpful gaps” setting on Panagram the words you enter are clipped to around four letters. Also this setting along with others seems to be reset on updates.
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Seems worse every week
Unfortunately, what used to be quite a good and nippy little app has become increasingly slower and more annoying over the last couple of years. Every time I open it, “Have you tried our new mini puzzles?”
More puzzles, lovely - though that means we’re forever pushing the ones you actually want to play even further off the screen. And when you find them and choose them, “would you like to play the mini puzzle?”
It takes an increasing number of taps to get to play a puzzle, or to see the answers when you give up, or to get back to the Home Screen... As well as load times are getting frustratingly long. It will also forget at least some of your preferences on a semi regular basis. By the way - “Have you tried our new mini puzzles?”
Even the button presses are getting unresponsive, which feels like the final straw. How on earth is an app for playing simple word games this slow and getting slower? It never used to be!
The puzzles are good. I just wish they’d stopped tinkering with this app years ago, when it worked, instead of running it into the ground.
But importantly, “Have you tried our new mini puzzles?”
More puzzles, lovely - though that means we’re forever pushing the ones you actually want to play even further off the screen. And when you find them and choose them, “would you like to play the mini puzzle?”
It takes an increasing number of taps to get to play a puzzle, or to see the answers when you give up, or to get back to the Home Screen... As well as load times are getting frustratingly long. It will also forget at least some of your preferences on a semi regular basis. By the way - “Have you tried our new mini puzzles?”
Even the button presses are getting unresponsive, which feels like the final straw. How on earth is an app for playing simple word games this slow and getting slower? It never used to be!
The puzzles are good. I just wish they’d stopped tinkering with this app years ago, when it worked, instead of running it into the ground.
But importantly, “Have you tried our new mini puzzles?”
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Charged £49!
I used this App over a year ago. When I changed my phone in September 25, the App didn’t move over, so I’ve not used it for 10 months. I’ve now been charged £49 for an App I don’t even have on my phone. No warning of the upcoming charge. Can’t get a refund, and can’t login to my old account. What am I supposed to do? Delete account so I don’t get charged next year? Use App being as though I’ve spent £49 on it, but can’t access the account I’ve grossly overpaid for? No way of contacting customer support or anyone. Can I get a response due to not being able to contact anyone any other way? Thank you.
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Glitch with PlusWord
Still a glitch with PlusWord where app freezes before entering last letter of PlusWord answer. If you know the answer you can enter the last letter before others and can still complete puzzle and have result confirmed
Desperately slow
Somewhat chaotic app filled with good puzzles. So slow to load and refresh though, bit of a mess.
