Telegraph Puzzles User Reviews

Customer Experience

Positive experience24.7% of reviews
Neutral17.1% of reviews
Negative experience58.2% of reviews

~ Based on 275 written reviews from the US App Store.

What users say

Is Telegraph Puzzles Safe?

Telegraph Puzzles: Word Games appears mostly safe based on user ratings. AppsHunter Safety Score for Telegraph Puzzles is 80/100.

This assessment is based on 30 user ratings, with an App Store average of 4.3/5.

Safety Analysis

83.3% of ratings point to a safe experience
3.3% of ratings suggest some concerns
13.3% of ratings point to a risky experience

~ Based on 30 App Store ratings for Telegraph Puzzles.

Is Telegraph Puzzles Legit?

Telegraph Puzzles: Word Games appears to be a legitimate app. AppsHunter Legitimacy Score for Telegraph Puzzles is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Steaming pile of garbage

Worst app ever

Panagram problems and puzzle selection

Panagram still unplayable despite alleged fix. Also when I use the mini Panagram button I get to play the mini Panagram but when I use the Panagram button I then have to further select between mini or standard. Why make life difficult?

Keeps crashing

Great app but sick of constant crashing - happens almost every day. Using with iPhone but husband has same issue with google pixel. Can you sort this out please?

Version 4.0.1 has ruined letter selection in Panagram

Edit:Update 4.3.0 claims to have fixed Panagram. Sadly, it hasn’t.

Doing the Panagram this morning. Selecting letters is very hit and miss. So much so that I checked if there’d been an update; and there had. Selecting letters is now hard work and makes the puzzle not enjoyable

Dark Mode Missing

Any chance someone could sort that out. Cheers

Can’t come back to continue a puzzzle

Recently I’ve found that answers in partially completed puzzles have disappeared if I close the app and back later intending to continue/ complete the puzzle. Very frustrating.

Latest update is unplayable

The latest update has wrecked this app. Playing panagram is now impossible, as you have to hit any letter repeatedly to try to get it to register. Unplayable. Terrible update.

Glitchy - Slow to enter letters and sticky

In the last few weeks I have found that it is increasingly slow to enter letters for puzzles. Of particular frustration are the sticky letters on the mini panagram, which always seem to include the middle letter, making the timed nature of this entirely pointless. I hope it gets sorted, as it is really frustrating as it is.
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Some good word puzzles

Can't afford to spend £59 for an annual subscription.

Panagram Problems

Since the latest update, the panagram has become very slow. You need to press hardship on the letters and you can’t put in the next letter of a word without waiting a second at a time. Taking away all the fun when you are racing.

Great games but clunky

Please fix the touch delays especially with Panagram. It makes the game almost impossible to play.

Panagram broken

This is a great app with excellent puzzles, but in the latest version the panagram game isn’t registering taps properly. You tap a letter and it doesn’t register. Hoping someone from the DT will see this and escalate. Otherwise, it’s really good.

Update July 2026

I have just updated as requested and have spent a very frustrating time trying to do a cryptic crossword. I find the update has reverted to a former way of answering where the cursor jumps over letters already in place instead of allowing you to print all letters in sequence regardless of what is already in situ in some of the squares as before. I have constantly been misspelling and doubling up on letters I insert thus having to go back and delete and try again. If this is an unintentional result of the update please revert to what it was doing before otherwise I’ll be reverting to printed paper and pencil.
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Button presses

What has happened to the button presses on panagram? It’s too annoying to use. Tempted to ask for a refund.

Some basic usability flaws

There’s a link on the App Store to leave feedback, but it just goes to the Puzzles home page, so it’s not hitting the right place.

I’ve got some feedback on some usability issues in the app. Not all touch events on the Sodukus are captured. You have to wait for an animation to end before filling out the value, otherwise the value you enter doesn’t register and is missed. You can imagine that this becomes tedious quickly.

The strange thing is that this throttle/denounce behaviour is something that usually needs to be coded in. It’s usually put in on web submit buttons, for example, so that, let’s say, a “Buy now” button is disabled whilst the asynchronous request has received and parsed a response. I can’t see why it would be needed in a puzzle.

There has been a recent update and now the Panagram suffers from the same affliction. You can’t just input the letters. Only every other one will register.

There’s a separate bug here too - If you set the “Helpful gaps” setting on Panagram the words you enter are clipped to around four letters. Also this setting along with others seems to be reset on updates.
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Seems worse every week

Unfortunately, what used to be quite a good and nippy little app has become increasingly slower and more annoying over the last couple of years. Every time I open it, “Have you tried our new mini puzzles?”

More puzzles, lovely - though that means we’re forever pushing the ones you actually want to play even further off the screen. And when you find them and choose them, “would you like to play the mini puzzle?”

It takes an increasing number of taps to get to play a puzzle, or to see the answers when you give up, or to get back to the Home Screen... As well as load times are getting frustratingly long. It will also forget at least some of your preferences on a semi regular basis. By the way - “Have you tried our new mini puzzles?”

Even the button presses are getting unresponsive, which feels like the final straw. How on earth is an app for playing simple word games this slow and getting slower? It never used to be!

The puzzles are good. I just wish they’d stopped tinkering with this app years ago, when it worked, instead of running it into the ground.

But importantly, “Have you tried our new mini puzzles?”
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Version 4.0.1 has ruined letter selection in Panagram

Doing the Panagram this morning. Selecting letters is very hit and miss. So much so that I checked if there’d been an update; and there had. Selecting letters is now hard work and makes the puzzle not enjoyable

Charged £49!

I used this App over a year ago. When I changed my phone in September 25, the App didn’t move over, so I’ve not used it for 10 months. I’ve now been charged £49 for an App I don’t even have on my phone. No warning of the upcoming charge. Can’t get a refund, and can’t login to my old account. What am I supposed to do? Delete account so I don’t get charged next year? Use App being as though I’ve spent £49 on it, but can’t access the account I’ve grossly overpaid for? No way of contacting customer support or anyone. Can I get a response due to not being able to contact anyone any other way? Thank you.
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Wot no subscription

Enjoyed a years subscription immensely and then renewed. When I attempt to log on I am given a screen inviting me to renew. Although the money has been taken from my bank account I am informed that I have cancelled. Absolutely no where to get assistance. Shocking

Glitch with PlusWord

Still a glitch with PlusWord where app freezes before entering last letter of PlusWord answer. If you know the answer you can enter the last letter before others and can still complete puzzle and have result confirmed