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TELUS eClaims

TELUS eClaims

Direct billing on the go.

21 ratings
14 reviews
🔧 Utilities
💰 Finance

Details

  • Released
  • Updated
  • January 18, 2020
  • July 17, 2026

Features

Developer

TELUS Health
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TELUS eClaims screenshot #1 for iPhone
TELUS eClaims screenshot #2 for iPhone
TELUS eClaims screenshot #3 for iPhone
TELUS eClaims screenshot #4 for iPhone
TELUS eClaims screenshot #5 for iPhone
TELUS eClaims screenshot #6 for iPhone
TELUS eClaims screenshot #7 for iPhone
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❓8 answered
FAQ↘︎
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About

Submit client claims quickly and conveniently from your mobile device. This free tool is designed for independent healthcare professionals to manage administrative tasks on the go, saving time and effort.

✓Submit claims on the go
✓Faster claim processing
✓Convenient mobile access
✓Direct billing functionality
✓Time-saving tool
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What's New in TELUS eClaims

1.0.30

July 17, 2026

Bug fixes

User reviews

Most RecentHighest RatedLowest Rated

Doesn't let you login

Double checked location and password. Doesn't work.
xLCaliburnxLCaliburn

signing up online

I made an online registration to signup since their platform make it easy to do direct billing for clients. That was January and i haven't heard any update from Telus nor any confirmation email regarding my application. What i did was clicked the "forgot password" which i haven't even received from Telus and it showed having technical difficulties and call blah blah blah! So i called the number and to my dismay, for all the waiting, the customer representative said they didn't see any application or the business name/licence# and what she suggested was i make another registration and use a different email! For the sake of the stupid suggestion, i made another one but after all the steps and finalized the signing up, they didn't email a copy confirming my application which is of course they should send one (like when you pay and they give you receipt but this signup b*sh!t won't send you confirmation email so it's easy for them to tell you they didn't receive any signup).
Bottom line, be prepared to experience what me and my colleagues went through on their online registration signup process.
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chessgoddesschessgoddess

Response from developer

Thanks for giving us details on your difficulties with the app. Using the App store ID we cannot identify you, but if you are willing to give us some time on the phone, please email us at eclaimsmarketing@telus.com and we can arrange a time to meet. Thanks.

Unusable

Says my location isn’t on when it is. Can’t use this app. Deleted immediately
EliswinEliswin

Response from developer

Thanks for giving us details on your difficulties with the app. Please try steps below to fix the issue: 1) Close "TELUS eClaims" app, if opened. 2) Go to Settings->Privacy->Location Services->Telus eClaims and click "While Using the App" 3) Start "TELUS eClaims" app. 4) Login to the app. I would appreciate if you can contact me directly so we can troubleshoot the issue. Using the App store ID we cannot identify you, but if you are willing to give us some time on the phone, please email us at eclaimsmarketing@telus.com and we can arrange a time to meet. Thanks.

Location must be set to Canada

Reset restart reopen - none of this works. My location is set to while app is running but I even tried ask. When I tried ask it says precise location is on and shows where I am but then still says I’m not in Canada :/ very frustrating. I’ve tried on various devices to no avail.
Sara Jayne MilneSara Jayne Milne

Response from developer

Thanks for giving us details on your difficulties with the app. The location issue is fixed. Please update the app to latest version 1.0.15 and try to login again. Using the App store ID we cannot identify you, but if you are willing to give us some time on the phone, please email us at eclaimsmarketing@telus.com and we can arrange a time to meet. Thanks.

Location service

Hi,

I can’t login, it keep asking me to turn on location service at the login page, which I did and this message keeps popping up non stop. Very frustrating. Please help. Thanks
Cs-skCs-sk

Response from developer

Thanks for giving us details on your difficulties with the app. The location issue is fixed. Please update the app to latest version 1.0.15 and try to login again. Using the App store ID we cannot identify you, but if you are willing to give us some time on the phone, please email us at eclaimsmarketing@telus.com and we can arrange a time to meet. Thanks.

See 9 more reviews

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FAQ

What is TELUS eClaims?

TELUS eClaims is a free mobile application designed to simplify and expedite the process of submitting client claims for independent healthcare professionals. It allows users to manage administrative tasks directly from their smartphones.

Who can use TELUS eClaims?

The app is specifically tailored for independent extended healthcare professionals. This includes professions like Massage Therapists, Chiropractors, Acupuncturists, Naturopathic Doctors, Psychologists, and Speech-language pathologists, among others.

How does TELUS eClaims benefit users?

TELUS eClaims offers a convenient and time-saving solution by enabling users to submit claims directly from their mobile devices, eliminating the need to wait until they are back at a computer for administrative work.

Is TELUS eClaims free to use?

Yes, TELUS eClaims is a free application. Users can download and utilize its direct billing and claims submission features without any cost.

What devices support TELUS eClaims?

Currently, TELUS eClaims is supported on iPhones. Users with compatible iOS devices can download and use the application.

How often is TELUS eClaims updated?

The latest version of TELUS eClaims is 1.0.30, which was last updated on July 17, 2026. While the last update date is in the future, this indicates ongoing development and maintenance for the application.

What is the user rating for TELUS eClaims?

TELUS eClaims has an average rating of 3.4 stars, based on 21 user ratings. This suggests a mixed but generally positive reception from its user base.

Does TELUS eClaims have ads?

No, TELUS eClaims does not contain advertisements. As a free application with no in-app purchases or ads, it provides an uninterrupted user experience.