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TELUS Health One

TELUS Health One

Previously Lifeworks

9.7K ratings
185 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • June 21, 2013
  • August 25, 2026

Features

Developer

Work Angel Technology Ltd
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TELUS Health One screenshot #1 for iPhone
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TELUS Health One screenshot #7 for iPhone
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About

This app provides integrated support for mental, physical, and financial wellbeing. Access 24/7 assistance for various life challenges, including mental health care, legal and financial advice, and career services. Connect with a network of counselors for virtual, phone, or in-person appointments.

✓Mental, physical, and financial wellbeing support
✓24/7 EAP services
✓Counselor network access
✓Virtual, phone, and in-person appointments
✓Online wellbeing content library
✓Personalized care plans
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What users say

Summarized from real user reviews of TELUS Health One. Based on 9.7K reviews and a 4.7/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Business app.

Positive things

  • 👍Easy to navigate
  • 💡Helpful wellness content
  • 🚀Fast and responsive app
  • 🤝Great customer service

Negative things

  • 🐛Frequent crashes and bugs
  • ⏱️Slow loading times
  • 📊Lack of integration with fitness trackers
  • 🤖Impersonal and robotic experience
See all reviews
+1

What's New in TELUS Health One

7.16.0

August 25, 2026

Thanks for using LifeWorks. This release we've been busy squashing bugs and improving the app.

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User reviews

Most RecentHighest RatedLowest Rated

Turtle Speed

Love the app benefits. But it just moves entirely too slow.
A complete turtleA complete turtle

Great support!

Update: we were able to resolve an issue regarding forced sign-outs and an app update has improved the end-user experience. Thank you!

Not sure how to report this bug, but the application crashes occasionally, prompts for sign in “due to 90 day policy” despite multiple times per day, and prompts for restarting activity tracking with almost every session.
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Mac4TheWinMac4TheWin

Response from developer

Hello, we're sorry you're having an issue with our app. If you haven't already, please contact us at one.telushealth.com/help so that we can assist.

Garbage app

I can’t even login and I’ve already missed two appointments as result
kimowasabiiikimowasabiii

App crash + repeated sign in prompts

Not sure how to report this bug, but the application crashes occasionally, prompts for sign in “due to 90 day policy” despite multiple times per day, and prompts for restarting activity tracking with almost every session.
Mac4TheWinMac4TheWin

Terrible company

Service is awful, absolutely impossible to speak to a person
sbggfvwjkwiwhdbsbggfvwjkwiwhdb
See 180 more reviews

User experience

🐞

Reported Bugs

3 issues

Login issues and inability to access account

Bug

Broken features and non-functioning app

Bug

Sync and connectivity problems

Bug
✨

Requested Features

3 requests

Improved step tracking and fitness integration

Feature

More personalized and human-centric approach

Feature

Faster response times and reliable performance

Feature

FAQ

What does TELUS Health One do?

TELUS Health One makes care more accessible by bringing together mental, physical, and financial wellbeing. It allows users to receive the support they need when, where, and how they prefer, including 24/7 assistance for various life challenges.

What kind of support is available through TELUS Health One?

The app provides access to 24/7 support for mental health care, as well as assistance in areas like legal and financial matters, child and elder care, career services, and nutrition. It also offers a searchable online library of wellbeing content and clinically verified resources.

How can I access mental health care with this app?

You can access a large and diverse network of counselors for mental health appointments. Support is available virtually, by phone, and in person, allowing you to choose the method that best suits your needs.

Is there a cost to use TELUS Health One?

Based on the provided information, the app is free to use and does not have in-app purchases or ads. Specific services or premium features, if any, are not detailed in the description.

Who is this app designed for?

This app is designed for individuals seeking comprehensive support for their mental, physical, and financial wellbeing. It is particularly useful for those who want convenient access to professional counseling and a wide range of wellbeing resources.