神アプデ
画面が見やすくなりわかりやすいです。さらに手をかざしたら射出が止まるなどアプデが神でした。そんなことまでできるなんて。
Better 2.0 app but still doesn’t work
At least the app can now find and connect to my Tenniix machine, which is an improvement. Unfortunately, that’s about as far as it goes. The app still won’t check or update the firmware, I can’t use any of the drills, and I’m unable to properly control the machine through the app.
The customer support experience has been just as disappointing. Every time I reached out, I was repeatedly asked to send videos of the problem instead of being given an actual solution. After going back and forth and wasting months trying to get this resolved, I eventually gave up.
For a machine that relies so heavily on the app for its features, this is extremely frustrating. The hardware may have potential, but the app and support seriously need improvement.
The customer support experience has been just as disappointing. Every time I reached out, I was repeatedly asked to send videos of the problem instead of being given an actual solution. After going back and forth and wasting months trying to get this resolved, I eventually gave up.
For a machine that relies so heavily on the app for its features, this is extremely frustrating. The hardware may have potential, but the app and support seriously need improvement.
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使い方がわからない。説明不足。
アプリから本体を操作する方法がわからず、アームバンドからしか使ってません。
もっとわかりやすい説明動画などが欲しい。本体は高額な商品なのに全体的に説明不足。
もっとわかりやすい説明動画などが欲しい。本体は高額な商品なのに全体的に説明不足。
バグ多い
チャレンジモードの守備型以外が反応しない。攻撃型は最初反応するが1.2球出たら停止してしまう。
また守備型でもレベルの認識が選択通りにならないことあり。
また守備型でもレベルの認識が選択通りにならないことあり。
Many issues - not very intuitive
Heavy on marketing but little on substance, e.g. actual documentation and use info weak. Landing calibration: “short serve” instead of “shorter serve” for clarity.
AI module assigns points in match mode happy to send balls out of bounds when using top spin.
If you are 3.5 or higher, be prepared to do a lot of trial and error to figure how to operate different features. I don’t think the marketing folks even tried to use the machine.
Check pingbot, it was not available when I got tenniix. They might put more focus on the use-performance over marketing.
AI module assigns points in match mode happy to send balls out of bounds when using top spin.
If you are 3.5 or higher, be prepared to do a lot of trial and error to figure how to operate different features. I don’t think the marketing folks even tried to use the machine.
Check pingbot, it was not available when I got tenniix. They might put more focus on the use-performance over marketing.
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