TerraScan User Reviews

Is TerraScan Safe?

Not enough ratings yet to assess TerraScan.

Is TerraScan Legit?

TerraScan: AI companion appears to be a legitimate app. AppsHunter Legitimacy Score for TerraScan is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Insatisfaction totale

J’ai souscrit un abonnement d’un an aujourd’hui pensant que le site me donnerait des solutions pour soigner mes plantes et ça ne fait juste que de la reconnaissance dont je n’ai pas besoin car je connais bien le nom de mes plantes
Vous ne proposez aucune solution donc inutile

Response from developer

Nous vous remercions d'avoir partagé votre expérience avec nous. Il est regrettable que l'application ne réponde pas à vos attentes en matière de conseils pour le soin de vos plantes. Nous comprenons que vous cherchiez des solutions pratiques plutôt qu'une simple identification des plantes. Votre retour est précieux et nous permettra d'améliorer l'expérience utilisateur. Si vous avez d'autres suggestions ou des détails supplémentaires à partager, n'hésitez pas à utiliser les options de support dans l'application. Nous apprécions votre engagement et espérons que vous trouverez des moyens d'enrichir votre expérience avec nous.

Cobrança indevida

Cancelei o app e continuam me cobrando na fatura do cartão

Response from developer

Lamentamos saber que não atendemos às suas expectativas. Você pode enviar um e-mail com mais detalhes para terrascan@app-studio.ai e faremos o nosso melhor para ajudá-lo?

Descontaram mais de 2 mil do meu cartao! Cuidado!!!!

Haianda

Response from developer

Agradecemos por relatar sua experiência. É necessário realizar um pagamento para utilizar o aplicativo, mas oferecemos um período de reembolso de 14 dias. Se precisar de mais assistência, entre em contato conosco em terrascan@app-studio.ai.

Cobrança indevida

O valor cobrado é um absurdo, tirei a cobrança, e continuaram cobrança deste o mês de setembro, e todos os meses cai 4 valores de cada um 125,00. Preciso de ajuda para falar com o suporte

Response from developer

Agradecemos por compartilhar sua experiência. É compreensível que a situação de cobranças indevidas cause desconforto. Agradecemos por nos informar sobre isso e vamos tratar sua preocupação internamente. Para resolver esse problema, sugerimos que você utilize as opções de suporte disponíveis no aplicativo para fornecer mais detalhes. Estamos aqui para ajudar!

Não cumpre o q promete

Na propaganda, vc escaneia as plantas e rapidamente tem a informação do q precisa ser feito. Na realidade nada disso! Só uma foto e descrição da planta

Response from developer

Agradecemos por compartilhar sua experiência. Entendemos que a funcionalidade não atendeu suas expectativas e isso é importante para nós. Sua opinião é valiosa e nos ajuda a melhorar. Esperamos que você continue explorando o app e que encontre mais valor em sua utilização!

Does not work on iPhone

I subscribed , but now it does not recognize that I already subscribed . Can’t open app, and once I finally managed to at least make it recognize that I already subscribed ( I had to stop my VPN, but who wants that????) I did not get the reset password email. So I would call this app garbage .

Response from developer

It sounds like you're facing significant challenges with the app, especially regarding your subscription and access issues. We truly appreciate your feedback, and we recognize how important it is for everything to work smoothly. If you could share more details through the support options in the app, it would help us improve. Your experience matters to us!

Does not work on iPhone

I subscribed , but now it does not recognize that I already subscribed . Can’t open app, and once I finally managed to at least make it recognize that I already subscribed ( I had to stop my VPN, but who wants that????) I did not get the reset password email. So I would call this app garbage .

Response from developer

It sounds like you're facing significant challenges with the app, especially regarding your subscription and access issues. We truly appreciate your feedback, and we recognize how important it is for everything to work smoothly. If you could share more details through the support options in the app, it would help us improve. Your experience matters to us!

Do not download this app — don’t waste a single penny!

I purchased the annual subscription and scanned my first houseplant four times. Each time, the app gave me a completely different name and description — and none of them were correct! I know exactly what my plant is called — it’s a fairly common one — but TerraScan failed to identify it.
For comparison: ChatGPT recognizes it instantly from any photo and even provides proper care instructions.
I feel so disappointed — I got fooled by the slick advertising, but this app turned out to be a total scam.
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Response from developer

We appreciate your feedback and genuinely regret that your experience didn't meet your expectations. Your insights are invaluable, and we’ll consider them for future improvements. Thank you for sharing your thoughts with us.