Very basic app
You can’t see your history of payments, there is no more auto payment for top ups so so I need to remember do it each month. It’s never clear if I’m renewing my bundle. Then it just stops working with no warning and has caught me out many times. But if I renew too early I lose the last few days.
N Morris
I’ve been a customer of Tesco mobile for at least 15 years if not longer, I have 2 contracts with them one personal and one work both with at least 12gb of data. I rarely use any data on my work phone and seldom use the whole data allowance on my personal number, on the rare occasion I do use up my allowance I’m typically left with a few days before it rolls into the new month. Today I’ve had no choice but to add 500mb at a cost of £3! For a long term existing customer who doesn’t normally use their allowance this needs to be looked at, as it’s a real turn off for me.
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Easy to use
Great on holiday wife ran out of data as WiFi at Premier Inn Torquay would not work reliably ! Easy to add a data bundle great app
Failed top up, but took money.
I topped up using Apple Pay. You took the money from my bank account, but did not add to account! Customer service wouldn’t do anything.
Awesome
Thanks 🙏 Tesco mobile 📱 a perfect 👌 service
