Pay as you go phone for the elderly
The most complicated system. Bought a phone for a dementia patient . You need a uni degree to top up!
Top up is complicated
Topping up is too complicated
Club card points
Difficult to apply to bill
Tesco Mobile
Totally happy with Tesco mobile as is my husband. Been with them for many years.
Rubbish service
Hopeless service. Full of promises to get full service back in my area but we are talking months now 🤬
New Phone
I renewed my contract, had an email to say that my new phone was on its way to DPD and that I would get a message with my delivery time slot. I didn’t get a message and when I checked to see where the phone was it said that it was being returned to Tesco Mobile.
Brilliant
Easy ish to follow
Bill confusion
Bill received this morning £28’-00. This afternoon I have been questioning the £40-00 bills ???
No internet
Poor service as we are self employed and couldn’t receive send emails hear anything!! Every staff member blamed each other for almost 2 months ??!!
Dissatisfied
Would never recommend this to anyone never connect properly. I’m having to reschedule my phone every 2 to 3 days.
Would never purchase again from Tesco’s really am disappointed
Would never purchase again from Tesco’s really am disappointed
The Best
Tesco is by far the best for mobile
Tracey x
Tracey x
No data means can’t top up
Without data or WiFi I’m unable to top up it was better the old way phoning up 4444 to top up as was able to without WiFi or needing to type my card details and log in every time
Quinn Preece
Most definitely up there for one of the worst cellular companies out there
App full of ads
The main app home page is now full of ads following a recent update. What was a single summary page showing account details, voice, text and data usage, is now a wall of ads you have to scroll past to find the same information. All this junk should be kept separate on an offers page.
Tesco mob app update
Old balance appears to have disappeared during the update, when renewing used a debit card but payment didn’t go through hopefully the second go with a cc will work. Had to log in nearly 10x not the best ,,
Patient with me
I got into difficulty paying my bill but I’ve just paid last bit that was overdue. I’m going into the shop soon to discuss a new plan.
PAYG Essentials
Poor. Rocket packs were great, text reminder each month to remind you to top up and by which date. Always on the same date each month.
The new essentials packs need to be topped up every 30 days so it’s costing more over the year. I’ll have to top up twice next month!!! No reminders are sent so you end up not being able to make a call or use WiFi if you miss the due date. Very frustrating and no longer offering value for money. After many years with Tesco I’ll now be changing to another service
The new essentials packs need to be topped up every 30 days so it’s costing more over the year. I’ll have to top up twice next month!!! No reminders are sent so you end up not being able to make a call or use WiFi if you miss the due date. Very frustrating and no longer offering value for money. After many years with Tesco I’ll now be changing to another service
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Adding temporary date
I’m trying to add extra data for a limited time but can’t see how to do it.
Bills
So hard to see where have overspent. Myaccountonline does not show up
Pretty Straightforward
Great system and easy to follow