Deposit checks feature much harder to use
Recent changes in the deposit checks feature have made it harder to complete a successful mobile deposit. The endorsement rules are different from the long-standing practice and hard to fit into the endorsement portion of the check. The photo processing is much pickier and hard to accomplish without a tripod and studio lighting. All in all a net reduction in usability for this feature.
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ATMs
It makes no sense to have a whole new building for Texas tech credit union and not an atm there.
it’s great
amazing literally love it sm
Great establishment
Worked with our family to help accomplish our financial goals. They made every process easy.
Username
When I logged in it would have my username always filled now it’s gone and I have to fill it
TT
Best ever,
I have been happy
The numbers to call are updated when they change. I haven’t had it crash while in use. The mobile transfer feature has continued to be invaluable. Thank you!
Excellent Service
I get excellent custimer service
Could Be Better
When I try to select the calendar date for recurring loan payments, the screen bugs out and I can’t finish setting up the transfer series.
Other than that, app works just fine.
Other than that, app works just fine.
App crashes during mobile check deposit
App crashes during mobile check deposit
Way to easy
The easiest bank once you understand the process. Thank you!!
The Dream Maker
I have been a member of the Texas Tech Federal Credit Union since the little bitty office it was located in the back of the Administration Building. And since then the TTFCU has helped me and my family purchase three vehicles and allowed me to receive a home equity loan. For the past 25 years or so I have relied on the TTFCU in pretty much all my financial decisions and they have always been there when I needed them. I am proud to be not only an Alumni of TTU but also a proud member of the TTFCU.
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My love for TTCU
This is a great banking institution; they are the best and most reliable efficient and trustworthy.
I can’t imagine the knowledge about financial health that was provided by the bankers.
You are all great and I am grateful to be part of TTCU.
Thanks for standing with me making a difference.
I can’t imagine the knowledge about financial health that was provided by the bankers.
You are all great and I am grateful to be part of TTCU.
Thanks for standing with me making a difference.
Great App and Tech
TTFCU has the best app and technology making banking simple and easy!
A Banking App that Actually Works!
Love this app from Texas Tech Credit Union. I’m able to make payments directly from cellphone and I’ve never faced any difficulties with the app crashing or giving me other problems. I’m happy!
Leader
Texas Tech Federal Credit Union is a stand out institution. They are out front as a leader for their customers needs. TTFCU make dreams come true!
Love Texas Tech Federal Credit Union
Always there when you something no matter how small or large it is!!! I will be with them forever!
Thank You,
Pamela McDonald Ridener
Thank You,
Pamela McDonald Ridener
Many functions are missing
The old app was just fine! This new app (not an update) erase all my payment history and credit card account information. I could schedule all my card payment in one place before, now I can’t. I had to pay a late fee because I scheduled a payment in the old app and it let me schedule a payment after the expiration date so I missed the payment. The new authentication mechanism can’t connect with other big bank such as Citi bank. So not only I can’t pay my bill from this app, I also can’t using other bank’s app to draw money to pay. What’s the point of having a ‘new’ app, if your customers can’t even do basic banking such as paying bills and deposit checks? Very disappointing!!
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DO NOT GET THIS APP IT’S A SCAM
I had about $3,500 in my account and then decided to transfer $2,500 to another bank, it however, never appeared in my other bank and disappeared from my credit union account. Took 14 days of asking what’s going on at the TTCU before I finally decided to just dispute the claim at USAA and USAA ended up getting my money back. However, yesterday I found out that I was -$1,500 in debt and this situation is still ongoing. so basically at the moment I am missing $1,000 and TTCU is asking I pay back $1,500 in money that they had lost in the first place. I do not recommend this place to anyone at all.
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Account
I’ve had an account for twenty years and I never had a problem till y’all changed the app. It was poorly put together and all my info for paying bills was erased! I am 67 and that’s not nice to do to old people! Anyway I called and figured it out so far so hopefully there will be no more curveballs like that!
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