TextGuard AI User Reviews

Name: TextGuard AI
Rating: 1.5 (67 reviews)

TextGuard AI

LEVEL MEDIA LIMITED

📚 Education

📊 Productivity

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So

Won’t let me cancel my subscription

Harold Garfoot

2 months ago

.

I want a refund and I canceled my subscription 3 weeks ago and I still have money being taken from me

nah chief😂

2 months ago

Response from developer

Hello! We apologize if your experience didn't meet your expectations. Should you have any inquiries regarding your subscription, don't hesitate to reach out to our support team. You can get in touch with them by: 1. Clicking on the Support button in the initial email we sent you containing your username and password. 2. Sending an email to textguard.ai@supporthelpservice.zendesk.com or support@textguard.ai We're here to assist you. Best regards, Support Team

App sucks like program

App crashes when try to use and can’t cancel beware.

enginertex

2 months ago

THIS IS A SCAM AVOID THIS

THEY DONT HAVE OPTION TO DELETE YOUR FORM OF PAYMENT, ONCE YOU SUSCRIBES AND YOU WANT TO UNSUBSCRIBE YOU NEED TO CONTACT THEN BY MAIL IF YOU WANT THEY DELETE YOUR BILLING INFORMATION, DONT SUSCRIBES ITS A SCAM YOU DONT CONTROL OF YOUR INFORMATION.

GadielH

2 months ago

Do Not Download

This is not accurate at all. I took a highly plagiarized essay and submitted it and it said it was 0% plagiarism level.

Fahafay

3 months ago

Response from developer

Hello! We are sad to know that your experience with the app was not satisfactory. Please share your issue with us via the Support option in your App and we will look into it at the earliest.

terrible it still detects ai

it no work

jrhenemw

3 months ago

horrible

scams you and it won’t let you get your money back

84edfart

3 months ago

Terrible

Don’t use can’t cancel

Kielee@420

4 months ago

Still charges

Used it thinking it would help news flash doesn’t work and subscription still charges you after you cancel and delete the app

jacob lechuga

6 months ago

Response from developer

Hello! We'd love to understand what went wrong. Please email us via the Support Option in your app so we can try to fix it for you. Thank you in advance!

Scam

Beware this is a scam

Nottanottabot

6 months ago

DO NOT SUBSCRIBE

i started a subscription to this god awful excuse for a AI detector and now they are making me contact customer support to cancel it, i tried deleting my account but it says my subscription will still stay active. please do yourself a favor and get literally anything but this terrible TERRIBLE AI software.

sammyjammy0706

7 months ago

Response from developer

Hello! We'd love to understand what went wrong. Please email us via the Support Option in your app so we can try to fix it for you. Thank you in advance!

KEEPS CHARGING MY ACCOUNT!

Do NOT get!

🐎⚽️🕜💤😁😀😆😄😃

7 months ago

Do not bother

Expensive and you do not get a lot of words. Plus very confusing app. Waste of money

Nielseneees

7 months ago

Y

I canceled my subscription and you're still withdrawing money.

Angi00709

7 months ago

Response from developer

Hello! We are sorry for the situation you have experienced. To manage issues most conveniently, please contact us via the Support option in your app. We want you to stay with us, so we will do our best to help you cope with all the raised issues.

Will not allow me to cancel the free trial

I tried the free trial for this app. It told me that it automatically cancelled after the trial but no it auto charged my card and there is NO BUTTON FOR CANCELING IT. i am so angry do not use this app ever

Cassidy Hilley

7 months ago

Response from developer

Hello, We apologize if your experience didn't meet your expectations. Should you have any inquiries regarding your subscription, don't hesitate to reach out to our support team. You can get in touch with them by: 1. Clicking on the Support button in the initial email we sent you containing your username and password. 2. Sending an email to musesacademy@supporthelpservice.zendesk.com or support@musesacademy.io. We're here to assist you. Best regards, The Support Team

Terrible

Don’t do it not worth it. They don’t even do refunds once you have cancelled it even if no credits were used.

Toyiaaaa

8 months ago

Response from developer

This is a joke

I wished I could have given them 0, but that’s not possible. It was such a terrible experience and poor decision to sign up for them.

AT8455

8 months ago

Response from developer

Ai detection is not working. Subscription price is hard to understand.

Customer response is fast. But the function is not working, my school system still detected 80%AI when TextGuard says 0 %AI. Check your email about the renewl plan and price.

Kitayama2025

8 months ago

Response from developer

Hello! We are so sorry for all the inconveniences you've faced during our cooperation! We really want to help you solve this problem, we would be grateful if you could share the details of this situation at our email address: textguard.ai@supporthelpservice.zendesk.com or support@textguard.ai Best regards, Support Team

review

Can’t figure out how to cancel subscription. says cancel anytime, logged out and still be charged.

starsglow_22

8 months ago

Response from developer

Hello, We’re sorry to hear that your experience may not have met your expectations. If you have any questions regarding your subscription, our support team is here to help. You can reach us through the following options: Click the Support button in the email we initially sent, which contains your username and password. We’re always ready to assist you. Best regards, The Support Team