TextGuard AI User Reviews

Customer Experience

Positive experience17.1% of reviews
Neutral0.0% of reviews
Negative experience82.9% of reviews

~ Based on 41 written reviews from the US App Store.

Is TextGuard AI Safe?

TextGuard AI does not appear safe based on available data. AppsHunter Safety Score for TextGuard AI is 39/100.

This assessment is based on 67 user ratings, with an App Store average of 1.5/5.

Safety Analysis

44.4% of ratings point to a safe experience
0.0% of ratings suggest some concerns
55.6% of ratings point to a risky experience

~ Based on 18 App Store ratings for TextGuard AI.

Is TextGuard AI Legit?

TextGuard AI appears legitimate, with a few gaps. AppsHunter Legitimacy Score for TextGuard AI is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

awful

Get no response from support a.i. chat just types for 10+minutes and no response and canโ€™t cancel my subscription

So

Wonโ€™t let me cancel my subscription

.

I want a refund and I canceled my subscription 3 weeks ago and I still have money being taken from me

Response from developer

Hello! We apologize if your experience didn't meet your expectations. Should you have any inquiries regarding your subscription, don't hesitate to reach out to our support team. You can get in touch with them by: 1. Clicking on the Support button in the initial email we sent you containing your username and password. 2. Sending an email to textguard.ai@supporthelpservice.zendesk.com or support@textguard.aiย  We're here to assist you. Best regards, Support Team

App sucks like program

App crashes when try to use and canโ€™t cancel beware.

THIS IS A SCAM AVOID THIS

THEY DONT HAVE OPTION TO DELETE YOUR FORM OF PAYMENT, ONCE YOU SUSCRIBES AND YOU WANT TO UNSUBSCRIBE YOU NEED TO CONTACT THEN BY MAIL IF YOU WANT THEY DELETE YOUR BILLING INFORMATION, DONT SUSCRIBES ITS A SCAM YOU DONT CONTROL OF YOUR INFORMATION.

Do Not Download

This is not accurate at all. I took a highly plagiarized essay and submitted it and it said it was 0% plagiarism level.

Response from developer

Hello!ย  We are sad to know that your experience with the app was not satisfactory.ย  Please share your issue with us via the Support option in your App and we will look into it at the earliest.

terrible it still detects ai

it no work

horrible

scams you and it wonโ€™t let you get your money back

Terrible

Donโ€™t use canโ€™t cancel

Still charges

Used it thinking it would help news flash doesnโ€™t work and subscription still charges you after you cancel and delete the app

Response from developer

Hello! We'd love to understand what went wrong. Please email us via the Support Option in your app so we can try to fix it for you. Thank you in advance!

Scam

Beware this is a scam

DO NOT SUBSCRIBE

i started a subscription to this god awful excuse for a AI detector and now they are making me contact customer support to cancel it, i tried deleting my account but it says my subscription will still stay active. please do yourself a favor and get literally anything but this terrible TERRIBLE AI software.
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Response from developer

Hello! We'd love to understand what went wrong. Please email us via the Support Option in your app so we can try to fix it for you. Thank you in advance!

KEEPS CHARGING MY ACCOUNT!

Do NOT get!

Do not bother

Expensive and you do not get a lot of words. Plus very confusing app. Waste of money

Y

I canceled my subscription and you're still withdrawing money.

Response from developer

Hello!ย  We are sorry for the situation you have experienced. To manage issues most conveniently, please contact us via the Support option in your app. We want you to stay with us, so we will do our best to help you cope with all the raised issues.

Will not allow me to cancel the free trial

I tried the free trial for this app. It told me that it automatically cancelled after the trial but no it auto charged my card and there is NO BUTTON FOR CANCELING IT. i am so angry do not use this app ever

Response from developer

Hello, We apologize if your experience didn't meet your expectations. Should you have any inquiries regarding your subscription, don't hesitate to reach out to our support team. You can get in touch with them by: 1. Clicking on the Support button in the initial email we sent you containing your username and password. 2. Sending an email to musesacademy@supporthelpservice.zendesk.com or support@musesacademy.io. We're here to assist you. Best regards, The Support Team

Terrible

Donโ€™t do it not worth it. They donโ€™t even do refunds once you have cancelled it even if no credits were used.

Response from developer

Hello, We apologize if your experience didn't meet your expectations. Should you have any inquiries regarding your subscription, don't hesitate to reach out to our support team. You can get in touch with them by: 1. Clicking on the Support button in the initial email we sent you containing your username and password. 2. Sending an email to musesacademy@supporthelpservice.zendesk.com or support@musesacademy.io. We're here to assist you. Best regards, The Support Team

This is a joke

I wished I could have given them 0, but thatโ€™s not possible. It was such a terrible experience and poor decision to sign up for them.

Response from developer

Hello, We apologize if your experience didn't meet your expectations. Should you have any inquiries regarding your subscription, don't hesitate to reach out to our support team. You can get in touch with them by: 1. Clicking on the Support button in the initial email we sent you containing your username and password. 2. Sending an email to musesacademy@supporthelpservice.zendesk.com or support@musesacademy.io. We're here to assist you. Best regards, The Support Team

Ai detection is not working. Subscription price is hard to understand.

Customer response is fast. But the function is not working, my school system still detected 80%AI when TextGuard says 0 %AI. Check your email about the renewl plan and price.

Response from developer

Hello! We are so sorry for all the inconveniences you've faced during our cooperation! We really want to help you solve this problem, we would be grateful if you could share the details of this situation at our email address: textguard.ai@supporthelpservice.zendesk.com or support@textguard.ai Best regards, Support Team

review

Canโ€™t figure out how to cancel subscription. says cancel anytime, logged out and still be charged.

Response from developer

Hello, Weโ€™re sorry to hear that your experience may not have met your expectations.ย  If you have any questions regarding your subscription, our support team is here to help.ย  You can reach us through the following options: Click the Support button in the email we initially sent, which contains your username and password. Weโ€™re always ready to assist you. Best regards, The Support Team