TFI Go User Reviews

TFI Go
TFI Go
National Transport Authority

Customer Experience

Positive experience2.4% of reviews
Neutral0.0% of reviews
Negative experience97.6% of reviews

~ Based on 42 written reviews from the US App Store.

Is TFI Go Safe?

Not enough ratings yet to assess TFI Go.

Is TFI Go Legit?

TFI Go appears to be a legitimate app. AppsHunter Legitimacy Score for TFI Go is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Monkey could vibe code better app

This has to be the worst app to ever exist. What kind of pile of hot mess is this. How would a tourist know which operator to select why not just to and from and show all available routes? Even when selecting an operator the to and from won’t work unless you know the right route!!!!! Might as well get out the compass and start going on foot. Useless app I wish I could give 0 stars
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Just sell me a ticket

Worst transport app I’ve ever used! I just wanted a single ticket for a zone 1 journey, but couldn’t find that anywhere. Deleted the app and paid contactless on the bus.

Disappointing App and Bus service

We had a very disappointing experience with both the app and the bus service in Cork. The app is poorly designed, difficult to navigate, and not user-friendly at all. It was confusing not only to locate where we want to go, to figure out how to buy a ticket in the first place, but even access tickets that had already been purchased. We spent around 15 minutes trying to find the approximate location, and figure out how to find the operator name, which was missing in the list. To make matters worse, the 208 bus route was missing from the list, making it even more difficult to use the app properly.
When we asked the bus driver for help locating our purchased ticket, he was extremely rude and unhelpful. Rather than assisting us with an issue caused by the app, he insisted that we buy another ticket. We ended up paying twice because of a problem that was not our fault.
A ticketing app should be simple and reliable, and staff should be willing to help passengers when issues arise. Unfortunately, neither the app nor the customer service met even basic expectations. I hope significant improvements are made to the app's functionality and that drivers receive better customer service training.
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Worst app !

This app sucks so bad and literally won’t load properly and I had tor enter my information like 100 times. Couldn’t ride the bus because of it. Please redo this app !!!

Unusable

this app doesn't work

unclear and without Dublin

This app sounds like its valid for ticket booking especially Dublin, as the busses also show TFI. However, its not including Dublin. Some areas in Ireland and different bus companies are included. May be more helpful for cross-country travel. Unfortunately not self explanatory

Incredibly long loading screens and inconsistent

The app has incredibly long loading times especially when trying to buy a ticket. Half the time it doesn’t even work.

Worst bus app

Out of all the countries I’ve been to, this is the worst bus app. How on earth am I supposed to know which operator to choose if I’m not a local. Had to go on a massive walk to a Spar to buy a physical card.

Terrible app

Doesn’t have Dublin Bus as an operator to select from. Worse app.

Absolutely useless

Why? Why? Why even issue this app when it is so absolutely useless. I should be able to put in my origin and destination and the option worked everything out for me, date and times and affairs presented and easily understood way. That is not found here. Do not waste your time as you most certainly will waste quite a bit of time trying to figure things out until you hit the wall and realize it is useless.
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Garbage app, stop asking for registration, data etc

Completely unnecessary useless app

This app is a POS

This app is terrible a lot of issues, doesn’t work at all as Ireland transportation disgusting

No 102 bus option

Impossible to buy certain bus routes even tho I see the bus right in front of me

Ticketbuchung funktioniert nicht

Wenn man die Tickets bezahlt hat werden diese dennoch nicht geladen und es kommt nur „unknown error“. Die ganze App ist so unfassbar schlecht, das es einfach nur peinlich ist. Mein Hund könnte die App besser programmieren

Great App and easy to use

No problems using this product; does not need a huge amount of logic or intelligence to put to good effect in conjunction with the easily accessible route maps. In Cork for a weekend and the App is a quick and easy way to identify specific bus stops and purchase the right ticket. The bus stop details are helpfully shown at the location and the .pdf maps from the bus operators’s websites are brilliant for advance planning. The websites also provide very clearly the name of the operator which can be found by the handy ‘search’ function in the App. Tourist from London and not affiliated in anyway with the App, developers or transport companies. Five stars; fab bit of kit!
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Not good

I can Login with Apple, but cannot use Apple Pay! Not usable for more than one person or families

Pretty Useless for buying a bus ticket in Limerick

You need to know who runs to busses in your area. There are so many choices (15). How would I know what company runs the local city buses in Limerick that I would like to use. Used a lot of transit apps on our 4 month Europe trip. This is the first one that was completely useless! Even the website wasn’t helpful.
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Outdated.

Work needs to be done on this website even the little
Things like payment, just make it Apple Pay it is so clunky and inconvenient. Also was really bad at understanding how to get somewhere and overall some time needs to be made to improve this app! Very poor

Bus did not take ticket

What the other review said lol. I bought a ticket, asked the bus driver if he would take it, and he seemed to have no idea what it was. “What is that? Show it to me.” I did and he told me he would not take it. So I paid him.

Doesn’t work for buses to/from airport

Echoing the other reviewers, not very useful for tourists. Dublin Bus runs the 16 and 41 routes to DUB and are not available for purchase.