Manage your finances conveniently from your mobile device. Check balances, transfer funds between accounts, pay bills, and deposit checks securely. This app is designed for existing customers of The Bank's online banking services.
What We Love
- 🏆 Home town bank
- 👍 Great app. Easy to use. All information at your fingertips
- 👍 Great personal service
- 💰 Get your Balance Online
- 👍 Awesome Bank app
- 👍 I love keeping track of my finances at any time I need to and this app allows me to do that
- 👍 Wonderful knowledgeable friendly and helpful, Treat us as family
- 👍 I do enjoy the app and online services. They work well for me
- 👍 Accounts at your fingertips. Can Zelle money to friends, deposit checks, add payees and pay bills
- 👍 The new app is super easy to function!
Room to Improve
- 🐛 I prefer the app functions prior to this one MUCH BETTER. Everyone keeps updating their apps that aren't broken and it takes more steps to get the same or worse results!
- 🐛 Since the update, it no longer allows my face to unlock and many times, when I log in, it wants my phone number to verify. The phone numbers for verification aren't even my phone numbers
- 🐛 It boots me out all the time can not sign in have to call and bother Trish at the Bank to in block me or change my password
- 🐛 Sign in keeps changing
- 🐛 App was great until the latest update. Not getting notifications for debit card use anymore. Absolutely hate this app since latest update
- 🐛 I loved this app but then this last update I no longer can get notifications when my card gets used(which has helped me realize my card was hacked twice) I went to the bank turned everything on they said to and nothing. I don't know what happened. Also my Zelle no longer works on this app anymore. The new update messed all kind of stuff up
- 🐛 Several times I know for sure that the money was in n my account and The Bank didn't process my son's student loan payment to Sallie Mae causing me to be late and accruing late fees. I have all the confirmation papers showing attempts to pay but the bank system never processed it. Anyone else with this problem
- 🐛 App is so bad I switched banks, logging into it was a glitchy mess, and all I could do on the app was just check my balance and zelle money. No functionality, and it barely functions
- 🐛 Horrible app!! It keeps making me reset my password and to do this I have to call The Bank. So I call, I then get a voicemail. This new app is making me want to switch banks. Tried complaining but was told it was just my account. If they can't get their act together on a simple app I am wondering what's going on there
- 🐛 Shittiest app ever made. The old one was way better. You can't see when payments are do on loans. The accounts and loans are mixed together in some random order. It doesn't load up half the time. You can't see transaction history half the time. TERRIBLE
- 🐛 First I had to update my phone to accept new app it doesn't show all my accounts and the whole app accessibility is not good what so ever
