Home town bank
The best of the best !
Great Bank
Great app. Easy to use. All information at your fingertips
Great Personal Service
We really appreciate the personal service we get whenever we call or walk into any location. We use the online service weekly to check account activity, pay bills, and make transfers. The only negative is that we wish the debit card could do wireless transactions with pin pads. Great bank to do business with!
Show more
New App
I prefer the app functions prior to this one MUCH BETTER. Everyone keeps updating their apps that aren’t broken and it takes more steps to get the same or worse results! It only takes simple elementary math to balance a PERSONAL checkbook. It’s not like a business/corporate etc account.
With the prior app when it showed a payment PENDING on the screen, you KNEW that the amount was already debited in the BALANCE shown above. Quick and easy and you KNEW this included ANYTHING AND EVERYTHING on the screen in debits and deposits.
With this app, I once again have to balance my checkbook ON PAPER! I haven’t done this in years because the old app was pretty smart for a simple checking account! NOW I have to subtract the difference of my balance shown on the app to see which pending payments are NOT deducted in the balance since some pending payments have been deducted and some aren’t!
There is a balance shown under some debits which is less than the balance above but I do not trust
if the payment saying pending is included until I do the math myself! Why fix what isn’t broken?
Also, some pending payments seem to linger longer than they use to. NOW, I once again, as in the days before computer, I not only keep a running balance written on paper but I also circle payments pending payments and those which aren’t due yet because pending has gone past other bills due. I have the date that each has cleared my account in my ledger! I’ve whited out several a few times from them pending longer than I have ever seen before!
If I had a business, I could understand using this new system but for a one person account this takes more effort than I have time for in my busy life right now! Plain and simple was so nice and it still works!
With the prior app when it showed a payment PENDING on the screen, you KNEW that the amount was already debited in the BALANCE shown above. Quick and easy and you KNEW this included ANYTHING AND EVERYTHING on the screen in debits and deposits.
With this app, I once again have to balance my checkbook ON PAPER! I haven’t done this in years because the old app was pretty smart for a simple checking account! NOW I have to subtract the difference of my balance shown on the app to see which pending payments are NOT deducted in the balance since some pending payments have been deducted and some aren’t!
There is a balance shown under some debits which is less than the balance above but I do not trust
if the payment saying pending is included until I do the math myself! Why fix what isn’t broken?
Also, some pending payments seem to linger longer than they use to. NOW, I once again, as in the days before computer, I not only keep a running balance written on paper but I also circle payments pending payments and those which aren’t due yet because pending has gone past other bills due. I have the date that each has cleared my account in my ledger! I’ve whited out several a few times from them pending longer than I have ever seen before!
If I had a business, I could understand using this new system but for a one person account this takes more effort than I have time for in my busy life right now! Plain and simple was so nice and it still works!
Show more
Awful since update
Since the update, it no longer allows my face to unlock and many times, when I log in, it wants my phone number to verify. The phone numbers for verification aren’t even my phone numbers.
Get your Balance Online.
The bank app is a great way to stay on top of your finances
Awesome Bank app
So easy awesome bank app
Hate it
It boots me out all the time can not sign in have to call and bother Trish at the Bank to in block me or change my password
Inconsistent
Sign in keeps changing
Touch up
Liked it better when you just needed to put 4 # code in. Other than that fine
Bank App
I love keeping track of my finances at any time I need to and this app allows me to do that.😍
App user
App was great until the latest update. Not getting notifications for debit card use anymore. Absolutely hate this app since latest update.
Notifications and Zelle
I loved this app but then this last update I no longer can get notifications when my card gets used(which has helped me realize my card was hacked twice) I went to the bank turned everything on they said to and nothing. I don’t know what happened. Also my Zelle no longer works on this app anymore. The new update messed all kind of stuff up….
Show more
The Bank Iota
Wonderful knowledgeable friendly and helpful
Treat us as family
5/5 service every time!
Treat us as family
5/5 service every time!
Zelle
Rebizar
Delinquent Sallie Mae
Several times I know for sure that the money was in n my account and The Bank didn’t process my son’s student loan payment to Sallie Mae causing me to be late and accruing late fees. I have all the confirmation papers showing attempts to pay but the bank system never processed it. Anyone else with this problem
Show more
Fred
I genuinely enjoy the folks at the Iota branch. They make banking a pleasure.
The bank app
I do enjoy the app and online services. They work well for me. Dennis
Super easy to use
Accounts at your fingertips. Can Zelle money to friends, deposit checks, add payees and pay bills.
Awesome!
The new app is super easy to function! Also, if I ever have a question I call the main office and they help me with everything! I love my local bank .
