Excellent Service
This is an excellent service. I am very grateful for the fantastic communication and service provided. I would highly recommend this to anyone.
Best app for infection ever!
By far the best app ever! When one is in pain, they don’t want to speak to anyone, they literally can barely type. The pain is so severe. This app makes it easy, convenient, and allows one to get the medication that they need without suffering anymore than they need to! I am so grateful for finding it!
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Love it!
I’ve used this several times and it’s perfect for someone like me who lives in a small town and also lives a busy lifestyle. Highly recommended
Jena Gryder
So glad I was able to get this ordered because Thanksgiving is coming and I’m going out of town thank you
Don’t believe the negative comments, it works!!
I had major tooth ache pain at 11pm on a Saturday night. Quickly did everything and did the easiest appointment ever and then had my prescriptions by 9:30am the next day.. SUNDAY!
Scam
This is a scam do not download, they will “send a prescription” but will not have it properly signed off on. You can not get ahold of anyone through call, and they do not respond to messages.
Easy and affordable
I have used this app several times now for minor medical conditions needing treatment. It is so quick and easy. Beats sitting at an urgent care for hours on end. The price is fair as well. If I went to urgent care and used my insurance it would cost me double.
DO NOT USE
The premise is great. A quick tele-consult with a prescription issued within two hours, at the most.
You type in your symptoms, brief medical history and what you think you need medicine wise before submitting.
The App FORCES you to review it BEFORE you are able to complete the initial consultation. You can not advance to the next step - like reviewing the information and getting the actual prescription - without doing that first.
RED FLAG!
I’ve had a toothache for SEVENTEEN HOURS. I could have easily gone to Urgent Care but wanted to try this “quick” and “easy” alternative to leaving my home.
DO NOT WASTE YOUR TIME.
I’ve had to follow up three times to make sure I get a refund and it’s still iffy. I can always dispute it directly with the bank, but it’s just another thing to worry about.
DONT USE THIS SERVICE! THEY ARE VERY BAD!
You type in your symptoms, brief medical history and what you think you need medicine wise before submitting.
The App FORCES you to review it BEFORE you are able to complete the initial consultation. You can not advance to the next step - like reviewing the information and getting the actual prescription - without doing that first.
RED FLAG!
I’ve had a toothache for SEVENTEEN HOURS. I could have easily gone to Urgent Care but wanted to try this “quick” and “easy” alternative to leaving my home.
DO NOT WASTE YOUR TIME.
I’ve had to follow up three times to make sure I get a refund and it’s still iffy. I can always dispute it directly with the bank, but it’s just another thing to worry about.
DONT USE THIS SERVICE! THEY ARE VERY BAD!
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FRAUD
You pay for services and then NOTHING. You cannot reach anyone by phone, text, chat or email. Complete Fraud.
5 stars
I’ve used this service twice now and couldn’t be more pleased. Save that money for an office visit charge and give them a try!
Horrible
If you were expecting any kind of customer service forget about it.
Don’t always believe negative reviews…
So here I was all happy that I found an affordable alternative to common care needs, had an easy peasy consultation where I had a say in what antibiotic I felt was appropriate, was elated with the whole ease and affordability of the experience….then I went and read the reviews, panicked and canceled my account. THANKFULLY they still not only sent in my script to my pharmacy, but ALSO sent me a coupon for like 75% off through GoodRx. So, my experience was AMAZING! So thankful!
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Review
Quick, easy, no long wait in facility lobbies.
Very bad
Worst service
Absolutely terrible - DO NOT USE
Woke up Sunday with a tooth infection and needed amoxicillin so tried this Telehealth service as it said 2 hours service. I understand it might be longer however I never received any updates, no confirmation emails, NOTHING.
Reached out through the chat and was told “we will update when we hear from the doctor” I then requested a refund 6 hours later and never got another response. I also submitted MULTIPLE support tickets for a refund also no responses.
I sent an email Monday morning as I found another Telehealth provider that sent the prescription in 30 minutes and asked for a refund and was given an apology but no refund.
They did send in ibuprofen Monday morning but I respond to the email asking once again for a refund as I have been asking well before anything was sent to a pharmacy and I sent a screenshot showing where I had been requesting a refund since Sunday! I still have not received any updates.
Absolutely terrible service.
Reached out through the chat and was told “we will update when we hear from the doctor” I then requested a refund 6 hours later and never got another response. I also submitted MULTIPLE support tickets for a refund also no responses.
I sent an email Monday morning as I found another Telehealth provider that sent the prescription in 30 minutes and asked for a refund and was given an apology but no refund.
They did send in ibuprofen Monday morning but I respond to the email asking once again for a refund as I have been asking well before anything was sent to a pharmacy and I sent a screenshot showing where I had been requesting a refund since Sunday! I still have not received any updates.
Absolutely terrible service.
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SCAM ARTISTS
This company, The CareMD, stole my money from me! I paid them because their website states that they will prescribe you an antibiotic for a dental abscess and after paying for their services they went silent on me and it’s now been 24 hours and I still haven’t heard a word back. My face is now the size of a basketball and the money I paid them was all I had. I have asked for a refund and like I said, they have ignored me ever since they took my money. I will be reporting them for internet fraud due to the fact that they stole my money and never rendered me their services as they state they will do in a “fast and convenient” manner on their website. What kind of monster would do this to a patient who is in excruciating pain and whose face is swelled up? Do not do it people!! Do not choose this company and definitely do not give them your hard earned money because they will steal it from you and then they will go silent on you leaving you hanging and without a prescription. I WANT MY MONEY BACK!! BUNCH OF THIEVES!!!!
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Not worth the hassle
Don’t waste your time with this company.
easy and fast
Love the convenience. like not paying for dentist visit just to get an antibiotic before they can fix the problem.
Terrible
This app is selling and displaying personal information and not only that, they have no way or contact information or response in trying to correct the matter
Response from developer
We take your concerns very seriously. Please be assured that The CareMD does not sell or share personal information, and we are fully committed to protecting patient privacy in compliance with HIPAA regulations. If you believe there has been a misunderstanding or if you need assistance, we encourage you to contact us directly at provider@thecaremd.com so we can promptly address your concerns. Sincerely, The CareMD Team
Scam no refunds
They clearly state that refunds will be provided prior to any services completed. I emailed them before any services were provided. Then they emailed me saying they were already working on it so they couldn’t do anything. 30 minutes later they said the prescription was already sent so it’s not their problem. DO NOT USE THIS COMPANY
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