TRY AGAIN!
Cant open site, says TRY AGAIN!
Missing latest issue
I got the email in January saying the latest (February) issue is now available. It does not show up in the app. I have written to customer service and have not heard from them. This morning I canceled my subscription. The new owners are turning the magazine into printed TV with cheap “lifestyle” stories. “Look Muffy, I’m storing screws in an old peanut butter jar!” This isn’t the magazine it was even two years ago.
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Not all change is good
For years I’ve looked forward to rew issue each month. I’ve tried to give the new format a chance, but just don’t work for me or for a few of my buddies. We discussed, we are not going to renew our subscriptions. Another frustration for me is the inability to zoom.
Was great while it worked.
I still have issues left on my subscription. However, the app tells me I must pay for the current issues. Reloading, resetting, etc does no good.
Magazine must want to go out of business
As with the other subscribers, I have had a subscription for over 20 years. They have been print, digital, and apple subscription. It has continued to be a fight to access anything. The company has sold me magazines that I cannot access. I recommend that apple discontinue this app as a selection and cease selling the subscription.
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Where are the magazine?
Went from around 9 issues to one so far this year, they turned it into a seasonal magazine. Right now winter 2023 replaced December/January and of course there’s is never a February issue. Let’s see what they do for spring, summer and fall or if they’ll actually produce monthly issues. If is is seasonal I’m cancelling my subscription.
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Family Handyman
I have always been able to read current and past issues on my iPad. My subscription expires in June, 2024. in the past week I cannot even open the app. It says I am an unauthorized user. Called customer service, and after long waits the agent could not help. I deleted and re-installed the app. When I try to open it, it shows up for a few seconds and then disappears. Tired of messing with it. Will unsubscribe as soon as I can. Don’t waste your time or money.
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Can't activate
9/1/22 - app absolutely refuses to even try to open on my iPad Mini 5. Deleted app, reinstalled. Rebooted iPad. Nothing has helped. Love their print magazine, but whoever’s been responsible for their app all these years should be fired. The entire department/team. Ridiculous!!!!!
——Original Review——
Unlike other reviews which say they can now activate their print subscriber access, I am NOT able to. I enter my account number, and zip. It takes me to a page asking for my email address, which I provide, then it takes me to my account summary. All my info is there and correct, BUT NO FURTHER INSTRUCTIONS?!?!? What the F*** am I to do next? I go back to the app and still nothing, so I follow the process again. Annoying thing is it once again asks for my email address, saying it doesn't have it. Really!?!?!? Thanks for wasting my time, uninstalling and sticking with the good ole fashioned tried and tested print method of reading.
——Original Review——
Unlike other reviews which say they can now activate their print subscriber access, I am NOT able to. I enter my account number, and zip. It takes me to a page asking for my email address, which I provide, then it takes me to my account summary. All my info is there and correct, BUT NO FURTHER INSTRUCTIONS?!?!? What the F*** am I to do next? I go back to the app and still nothing, so I follow the process again. Annoying thing is it once again asks for my email address, saying it doesn't have it. Really!?!?!? Thanks for wasting my time, uninstalling and sticking with the good ole fashioned tried and tested print method of reading.
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Great magazine! terrible app!!!!!
App crashes often, downloaded magazines WILL need to be re-downloaded.
The app is Terrible! Do not waste your money! It will be nothing but frustrating!
The magazine is great, but I have had nothing but trouble with this app. I have subscribed to the digital issues almost since the beginning. I have lost years of subscriptions and customer service is non existent. Now I cannot even open the app. What a joke! Do no subscribe with this app. You will be wasting your money.
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Dropped to 1 star
The magazine itself is great. That’s why I’ve been a subscriber for over 20 years. But, no matter how long you’ve subscribed, you can’t access issues older than 2021(!) and customer support doesn’t even try to help you get those issues you paid for. Also, the app should allow you to zoom into pictures.
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Tired of fighting for my subscriptions
I’ve subscribed by print, through the Apple store and from the app itself. I’ve lost access to all of my past issues (I had purchased every one back to the beginning of digital issues). Support was no help at all, refusing to look at my address and recognize that I have been a subscriber forever.
I waited a year, then re-subscribed, hoping I could use my print subscription to access back issues. Nope! I can’t even access current issues! Once again, I have absolutely no subscription and the app refuses to accept my print subscription number.
I’m done. You’ve completely destroyed my faith in my favorite magazine. If you could give zero stars, I would.
I waited a year, then re-subscribed, hoping I could use my print subscription to access back issues. Nope! I can’t even access current issues! Once again, I have absolutely no subscription and the app refuses to accept my print subscription number.
I’m done. You’ve completely destroyed my faith in my favorite magazine. If you could give zero stars, I would.
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No acces
Such a great magazine. I’ve been a subscriber since 2014. But I can no longer access the newest issue in the a— and customer support is nonexistent.
Can’t Access
I subscribed for 1 year in May, was able to view 1st magazine fine, and now it tells me I have to purchase the July/August for $3.99. I tried restoring purchases with no luck. No idea how to get resolved. Next step, I’m calling Apple support to report this magazine a scam.
Can’t Download Entire Magazine Pdf
This app will not allow you to download an entire magazine, in PDF format, onto your iPad to read offline. In fact, you have to download a page at a time while connected to the internet. Disgusting! Do not subscribe to the digital magazine with this app.
Terrible App and subscription support
App keeps getting updated and requires login again only to get a message that it cannot find my account. Support is non-existent and will not reply about problems, just a redirect to common support issues. I renewed my subscription since November 2020 and haven’t red any magazines since January 2021. I cancelled my subscription today am giving up on this app and magazine.
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I subscribed but can’t get in.
I subscribed and get an error message so can’t get in. The FH customer service people are no help at all. So I am out what I paid. Don’t waste your money on this app.
Inconsistent app and horrible for subscription!
The app is inconsistent at best. The keep changing formats and it freezes frequently. Why provide feedback if the never respond or make changes? I’ve emailed at least a dozen times as I keep getting charged for new releases WHEN I HAVE HAD A SUBSCRIPTION SINCE IT STARTED! No response... ever. luckily Apple takes care of it. Still hate the hassle enough that I will unsubscribe tonight.
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Horrible customer service.
Unable to open the March addition and customer support does not reply back. What is going on?
New Issues will not download
Tried to reinstall app but no luck
