Very hard to cancel subscription
It took me long time to figure out how to cancel. This is extraordinary terrible.
Wallet
The gym is good, just a little pricy which is understandable since I'm the only one inside the gym. However I have a problem with the way you guys set up the wallet. I have $5 left in my wallet but when I book a new session which costs $9, I can't use the $5 in my wallet at all. I have to either top up the wallet or pay the full $9. Most online services which offers ewallet allows me to use up all the money in my ewallet. This is a shady way of doing business. Unless you guys update the app and allow me to use finish the money in my wallet, I'm not going to top up money or make booking again. Thanks.
Show more
Do Not Book PT/Coaching Session with This Apps
I booked a session for PT/Coaching session with the application. Based on information given, the admin will contact me to arrange first PT/Coaching Session maximum 3 business days after purchase.
3 days past and i not heard any follow up, so i decide to contact them via ig. Turns out, they haven’t even confirm the coach/PT schedule. So i waste my days for nothing??
After that, they said the PT/coach refuse because he live too far from the location, and therefore i ask for refund instead.
Bad experience - no compensation given and i haven’t got my money back. Stay away!
3 days past and i not heard any follow up, so i decide to contact them via ig. Turns out, they haven’t even confirm the coach/PT schedule. So i waste my days for nothing??
After that, they said the PT/coach refuse because he live too far from the location, and therefore i ask for refund instead.
Bad experience - no compensation given and i haven’t got my money back. Stay away!
Show more
Shame on Developer
how do you even sleep at night knowing that you create this meaningless and complex app in a time where everything now is easier due to the technology advancement? why do we even have to verify our number for each booking sessions?
I mean if you can’t properly develop an app you just use it conventionally with QR code scan or anything. Is it because you having a trust issue then you seem to assume that everything can be solved through developing an app?
Fix the app, or I will yo ndak tau kok tanya saya your whole career as developer
I mean if you can’t properly develop an app you just use it conventionally with QR code scan or anything. Is it because you having a trust issue then you seem to assume that everything can be solved through developing an app?
Fix the app, or I will yo ndak tau kok tanya saya your whole career as developer
Show more
Error at sign up
I was so excited to use this app but keep getting an error when I try to sign up. Kept deleting and de-downloading the app, hoping I would get a different outcome. So disappointing!!!
