Same problem. Won't recognize my sign in.
Congrats on winning the "Worst App"
Award. Support gives me some weird answer. No I didn't
use hide my mail.
Response from developer
Hi, I’m sorry you’ve had such a frustrating experience, both with signing in and with the response you received from support. We’d like to get this fixed. Please email us at app.support@theinformation.com and mention this App Store review. If you include “Attn: David” in the subject line, I’ll make sure we take a closer look at what’s happening with your account. I would reach out to you directly but unfortunately the app store doesn't provide contact information. Thank you for flagging this. -David, Product Manager at The Information
Please stop asking me to turn on alerts
Widget please!
Unable to sign in
Response from developer
Hi, I’m sorry you’ve been dealing with this, especially since you’ve experienced sign in issues on both the web and the new app. We’d like to understand why the sign in emails aren’t reaching you and help get this resolved. Please email us at [app.support@theinformation.com](mailto:app.support@theinformation.com) and mention this App Store review so we can look into it directly. Thank you for flagging this.









