Broken app
***Update***- since last update 5 days ago, schedules have stopped working again…
Prev post a year ago - I’d like to think I’ve balanced the rating at 3 stars as the app has worked perfectly prior to the latest update; initially after the update, the schedules stopped working but today, the app will not connect to the pump. I have reset the pump, deleted and reinstalled the app and created a new account but still will not connect. If you look at the spa groups on FB, you will see that this is a common problem so come on Lay-Z-Spa - you have a huge customer base who deserve better than this!
Prev post a year ago - I’d like to think I’ve balanced the rating at 3 stars as the app has worked perfectly prior to the latest update; initially after the update, the schedules stopped working but today, the app will not connect to the pump. I have reset the pump, deleted and reinstalled the app and created a new account but still will not connect. If you look at the spa groups on FB, you will see that this is a common problem so come on Lay-Z-Spa - you have a huge customer base who deserve better than this!
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WiFi stopped then scheduling
For ages the WiFi just stopped working and everything I tried would not work. Then suddenly there must have been an update to the app because I managed to connect again.
But now suddenly the scheduling has stopped working so I have to set a simple manual time for tub to come on and off in order to heat in cheap overnight rate.
In the scheme of things not a great problem but very very annoying as the app is just so flaky - as a developer myself I would just be so embarrassed by these problems but expect they are not given the time to fix things ☹️
But now suddenly the scheduling has stopped working so I have to set a simple manual time for tub to come on and off in order to heat in cheap overnight rate.
In the scheme of things not a great problem but very very annoying as the app is just so flaky - as a developer myself I would just be so embarrassed by these problems but expect they are not given the time to fix things ☹️
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Lay-Z-Spa… more like Lay-Z-App
This app is not functional on any level. Very very sketchy to even get it connected, scheduling impossible as it all of a sudden “can’t connect to your spa”. Very disappointed as actually purchased this spa due to this functionality.
I am expecting a reply and for the app to be improved considerably so it’s at least functional and is not just unable to connect. Look forward to hearing from Wilton Bradley????
I am expecting a reply and for the app to be improved considerably so it’s at least functional and is not just unable to connect. Look forward to hearing from Wilton Bradley????
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The worst app
It just doesn’t work! Was a nightmare to get the tub connected to wi-fi in the first place, just didn’t want to know, eventually the next morning doing exactly the same procedure it connected.
The scheduling is so unreliable, sometimes it works and sometimes not. Sometimes it starts and then turns heat and pump off early. Why does it turn the filter off after completing schedule?! This is how you know it’s attempted the schedule as you wake up and the pump is off, with no heat added!
It’s honestly the worst app I’ve come across, how hard can it be to develop an app that turns something on and off at a specific time! Very it would appear.
The scheduling is so unreliable, sometimes it works and sometimes not. Sometimes it starts and then turns heat and pump off early. Why does it turn the filter off after completing schedule?! This is how you know it’s attempted the schedule as you wake up and the pump is off, with no heat added!
It’s honestly the worst app I’ve come across, how hard can it be to develop an app that turns something on and off at a specific time! Very it would appear.
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Buggy and unusable
WiFi connectivity was a high on the list of reasons for choosing the Hot tub that I did. Well, turns out I shouldn’t have bothered. The app is extremely buggy. On the rare occasion I can actually log in, turning the pump off turns off the heat and keeps the pump running and changing the temperature display from C to F seems to break that function all together. If you want reliable WiFi functionality with you’re hot tub, don’t bother with this app. Seems the Bestway app is a far better option to control my hot tub
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