The Man Company User Reviews

Customer Experience

Positive experience30.0% of reviews
Neutral0.0% of reviews
Negative experience70.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is The Man Company Safe?

Not enough ratings yet to assess The Man Company.

Is The Man Company Legit?

The Man Company appears legitimate, with a few gaps. AppsHunter Legitimacy Score for The Man Company is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst customer Experience

Worst shopping experience. Payment was deducted successfully but no order was created in the app. Customer support is not responding and the issue is still unresolved. I am extremely disappointed and will think twice before purchasing from this app again.

Response from developer

Hi There, Please accept our sincere apologies for the inconvenience. We request that you please help us with your contact details and payment proof at Care@themancompany.com and we will get back to you at the earliest.

Waste of money and time

I had an extremely disappointing experience with The Man Company. I placed an order weeks ago and never received it. There has been no proper update, no accountability, and absolutely no effort to resolve the issue.

Their customer service is pathetic. Every time I reached out, I received the same standard, copy-paste responses that clearly show they don’t even bother to read customer queries properly. It feels like they simply don’t care once they have your money.

Very unprofessional and frustrating experience. I would not recommend ordering from them if you value your time, money, and peace of mind.
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Response from developer

Hi, Sorry to hear that! We request that you please help us with your order/shipment number at Care@themancompany.com. We will get back to you at the earliest.

Amazing for over all skin product.

Mom and I we love to use the product of the man company, it is very effective.

Response from developer

Hi Cora, There are a lot of choices out there but you singled us out and that means a lot. We're honored to receive such feedback from you. When you're looking for something truly special, we hope that we'll continue to be the place you think of first. Please feel free to reach out to care@themancompany.com in case of any queries or concerns.

Awesome 😇

I have been using and purchasing the products from TMC for many years now. Every time I feel more than happy when I get the products. Being a regular customer, I keep getting offers and discounts which are unimaginable. Thank you so much TMC.

Response from developer

Hi Bummy, Thank you for your review. Enjoy shopping & keep supporting us :) If you have any feedback or suggestion, you could write to us at Care@themancompany.com. We would love to hear from you!

Best Brand Ever

I have been using this brand for more than 4 years and believe me every single product this brand has stood better than my expectations. Best brand ever.

Response from developer

Hi Chan Preet, Thank you for your review. Enjoy shopping & keep supporting us :) If you have any feedback or suggestion, you could write to us at Care@themancompany.com. We would love to hear from you!

Very bad experience

Recently purchased a hair oil in 2025 Jan and received a pack that has expiry in July with manufacturing date in 2022. Seems like stick clearance. Reported to the company and they sent another pack. Unfortunately the same expiry date. There is no cross checking on the complaint. A very bad experience.
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Response from developer

Hi There, Please accept our deepest apologies for the inconvenience caused. Rest assured your concern will be resolved. Kindly share your Order ID/registered contact details to care@themancompany.com

Delivery date breached

Haven't received the order yet which was placed on 27th September and was supposed to get delivered today on 30th and there no update of the delivery provided and this experience is something which makes not buy anything in the future again. Extremely disappointing experience.

Response from developer

Hi There, We apologize for any inconvenience caused. We request you to share your details along with your concerm on our Email ID care@themancompany.com and we promise to get this resolved quickly.

App don’t have customer support bot service and delivery service is very slow.

This app have no customer support bot and delivery service is very poor, I ordered a purfume and today is the 12th day but my order is not delivered. Its better to purchase the same product from myntra or flipkart, atleast they have customer support bot or they don’t delayed that longer.

Response from developer

Hi, Please accept our sincere apology. We are very sorry to hear about your experience with us. Please let us know your order number at Care@themancompany.com and we promise to get this resolved quickly.

Amazing experience and excellent product quality

The man company Black is a 70-80%similar to devidoff cool water. It's last 3-4 hr. Amazing experience with support team also.. good work team keep it up.. most recommended brand....

Horrible service by The Man Company

The customer service number is good for nothing. They ask you to be on the call for 10 mins, call waiting position is above ten and the make you wait, when it reaches 2 the call gets dropped. They take there own sweet time to respond to emails also. Can someone throw some light on what exactly happened to my order? And yes. All the received was a text on WhatsApp. Just one text with order confirmation number.
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Response from developer

Dear User, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at Care@themancompany.com. We will help you at the earliest.

Pathetic

I like the man company and it's products and I have ordered and used so many but I have recently experienced very bad service of the man company chat or call or email support. I reached them everywhere but they are not responsive. My issue is that my gift card balance of the man company got deducted but the order was even not placed then how could that be possible. Are you serious? So cheap.
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Response from developer

Hi, Please accept our sincere apology. We are very sorry to know about your experience with us. Due to an overwhelming response to our recent sale, our operations are seriously affected causing a delay in response over all channels. Please share your Gift Card details to care@themancompany.com and we promise to get the issue resolved asap.

Regarding order and company service

I have made my order on 11 September 2023 and today is 16 September but still my order has not been delivered and on the website of company my order status is showing full filled
Bad service i have emailed to company but no response
App store should review my concern and take proper action against this app and should be delisted from app store
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Response from developer

Hi, Kindly accept our sincere apologies for the inconvenience caused. We assure you that your concern will be resolved. Our request is for you to connect on our Support Number i.e. 9667031212

Scam

I placed an order 5 days to which I got a response after 24 hours that it has been cancelled and I will be refunded upon which I placed another order, but neither of them are cancelled or refunded or shipped. Sent three mails, contacted over WhatsApp/calls nothing but BOT responses.

Probably got scammed and around 400rs got wasted, please refund me my money, that’s all. I thought this is a trustworthy site but better I would had ordered on Amazon/Flipkart.
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Zero customer satisfaction with the app

I have had one of the worst experiences with the man company. I had placed an order a week back. After the confirmation there has been no communication with me. I have tried to refresh and open the app and track the order but it stops displaying anything. The customer care call is never picked up even after multiple attempts and waiting for more than five minutes.
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Response from developer

Hi Dr. Kesar, We understand the severity of the dissatisfaction that you have faced due to the issue reported. Rest assured your concern will be resolved. Kindly connect with us on our Support Number, i.e. 9667031212, or share your order details to care@themancompany.com

⚠️WARNING: FRAUDULENT COMPANY ❌❌❌

Don’t BUY Anything From Them❌❌

SERIOUS WARNING : They are fraudulent. I ordered product worth 3500 before 20 days but they still didn’t shipped the product. On making calls to the customer care executives they gave assurance that they will ship the product in next 24 hrs but it’s been 5 days gone but they haven’t shipped anything yet. Please don’t buy anything from them. They won’t ship anything nore they will refund your money.
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Response from developer

Hi Vicky, We are extremely sorry for the inconvenience that you have to go through. We are here to assist you regarding the issue that you are facing. Please connect with us on our Support Number i.e. 9667031212. Your concern will be resolved on priority.

Untrustworthy

They have really bad service. Only way to contact them is through mail on which they only give excuses and vague responses. I placed an order on 16 March and it's 27 march today it's not even shipped yet and they are neither delivering it nor refunding my money. They are not trustworthy. Total waste of money and pure scam. I am demanding my money back and they are just giving excuses through mails. Total trash app. Don't buy anything from them if you don't want to waste your money.
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Response from developer

Hi Tan, We understand the severity of the dissatisfaction you have faced due to the issue reported. Rest assured your concern will be resolved. Kindly connect with us on our Support Number, i.e. 9667031212.

App needs to be better

Recently i downloaded the app and trying to purchase some products but whenever i am choosing add to cart option its not showing the items in cart tried many times and then gave up
So kindly look into the app conf and make it better

Response from developer

Hi Ash, Kindly accept our heartfelt apologies for the inconvenience caused. Please share your details with us at care@themancompany.com. Rest assured your concern will be resolved.

Fraud Alert❌❌❌

Please don’t buy from them. I repeat, don’t buy from them. I made an order from them and it’s been three weeks now, I haven’t received my order. Order has been on “Out for Delivery “ for a week now.

Response from developer

Hi There, We are really sorry for the issue that you have faced. Our team is here to resolve the same for you. Kindly share your details at care@themancompany.com so that we can work on the concern on priority.

Payment links aren’t opening on App

First things first, you’ve got great products hands down.
The only thing I’m facing is that when I want to check out of the cart and select any payment option and click on the “Complete Order” button, it’s getting stuck. Please fix this!!!
Thanks!

Response from developer

Hi Jayanth, We are grateful to receive your feedback. It will help us to build the app in a better way. The same has been shared with our App Development Team for rectification.

Nice and great products

I am frequent user of The Man Company products and as now it has an app also, it will be more closer to me. Thank you The Man Company.. keep up the spirit