The Metro Group
Customer Portal
About
Manage building services and access important documents with this streamlined customer portal. Request emergency services, order new services via chat, view contract details, and track invoices and service history.
What's New in The Metro Group
2.0.4
February 4, 2026
App fixes and improvements
Developer apps
FAQ
What can I do with The Metro Group app?
The Metro Group app allows you to request emergency services, order new building services via chat, access E-Binder files, view contract details, manage invoices, and view your service history. You can also receive notifications about new building-related violations.
Is The Metro Group app free to use?
Yes, The Metro Group app is available for free download and use. It does not require any payment to access its features.
What devices does The Metro Group app support?
The Metro Group app is supported on iPhone, iPad, and iPod devices. It is designed for iOS users.
How often is The Metro Group app updated?
The latest version of The Metro Group app is 2.0.4, which was last updated on February 4, 2026. Updates ensure the app remains functional and secure.
What is the age rating for The Metro Group app?
The Metro Group app has an age rating of 4+. This indicates it is suitable for users of all ages.
Can I chat with Metro support through the app?
Yes, you can chat directly with Metro representatives through the application to order building services or inquire about your needs.
Does The Metro Group app provide information on public NYC building data?
Yes, the app allows you to view public NYC information on buildings, including details on violations, registered boilers, and cooling towers.
What kind of building services does The Metro Group offer?
The Metro Group offers comprehensive building solutions including water treatment, boiler and HVAC repairs, service and installations, drinking water services, regulatory compliance, and laboratory testing.
