Comparison

MAGIC vs The Metro Group

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MAGIC

Monitor your security cameras remotely with this intuitive application. Access live feeds, review recordings, and save footage directly to your device for easy sharing. Customize settings and manage your devices with a simplified surveillance solution.

Highlights
  • Live camera feeds (multiple display modes)
  • Playback and recording access
  • Save and export video files
  • PTZ camera control
  • Device list management
  • Instant P2P connection
Read full description

The MAGIC VIEWER application allows you to monitor your cameras online. It is easily to use and designed to make your surveillance solution to be simplified. Users can access playback and directly save files to the phone to export to others. The application has different customized settings for every customer and allows users to remove and add features based on their needs. Function - Live Channels – 1 / 4 / 9 / 16 / 25 / 36 display mode - Scroll Live View – Press the channel view again and it will transition to scroll view. - Gallery Mode – Users can save and store files directly into the phone and be able to export to others. - Snapshot - PTZ Control - Device List Management – Add / Delete / Edit / Built in QR Code - Instant P2P Connection - Live View / Playback – Scroll View Compatible - Add / Remove Settings and Features

About

The Metro Group

Manage building services and access important documents with this streamlined customer portal. Request emergency services, order new services via chat, view contract details, and track invoices and service history.

Highlights
  • Request Emergency Service
  • Order Building Services via Chat
  • Access E-Binder Files
  • View Contract Details
  • Manage Invoices
  • View Service History
  • Receive Violation Notifications
Features
Read full description

The Metro Group Customer Portal Application is for all Metro Customers who wish to utilize Metro's building services and solutions in a streamlined application. Features include the ability to: - Request Emergency Service - Order Building Services with Metro via chat - Access all E-Binder (Cooling Tower Compliance) related files - View Contract Details - View, Pay, and Inquire about Invoices - View service history - View public NYC information on buildings including violations and registered boilers and cooling towers - Receive notifications on new building related violations - Chat with Metro Headquartered in Long Island City, NY, The Metro Group is the premier Building Services company in the Greater NYC and the Tri-state area, all of New England, and along the East Coast. Founded in 1925, we are proud of our nearly 95 years of building long lasting partnerships with our clients and employees. We offer comprehensive building solutions to help you control costs associated with operating a large residential, commercial or institutional building; or that of a manufacturing or industrial facility. Our job is to put profits back into your building by extending the life of your capital equipment, preventing downtime, and maximizing the efficiency of your mechanical systems. Our services include water treatment, boiler repairs, service and installations, HVAC repairs, service and installations, drinking water services and testing, regulatory compliance and various other valuable building service. If you have a need in your building, odds are The Metro Group can help. Our on-site ELAP and CDC Elite certified laboratory can handle any laboratory testings you need. Our on-site manufacturing facility formulates and blends our own proprietary chemicals for corrosion prevention and and system disinfections. We have the largest fleet of vehicles on the east cost with some of the most tenured and skilled technicians in the country. Most importantly, our dedicated Account Management team, with our Technician team for support, is poised to handle any concern you may have. Contact us to see how The Metro Group can help you.

Screenshots

MAGIC4 screens
The Metro Group3 screens

Verdict

The call

The clearest difference is rating: The Metro Group at 5.0 against MAGIC's 2.3. MAGIC's advantage is ratings volume (313 vs 3) and iOS requirement (11.0 vs 15.1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

The Metro Group holds the better App Store score, 5.0 against 2.3. That said, the two scores are not equally well evidenced: MAGIC has 313 ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

MAGIC ships an update every 3 weeks, The Metro Group every 2 weeks. The most recent releases landed on October 24, 2026 and October 20, 2026 respectively.

Scorecard3 real differences · 7 level
MAGIC versus The Metro Group: the parameters behind the verdict, then further details
ParameterMAGICThe Metro Group
PriceFreeFree
Rating2.3 (313 ratings)5.0 (3 ratings) — better
Positive reviews7.8% of reviews—
Number of ratings313 — better3
Update frequencyEvery 3 weeksEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS11.0 — better15.1
Further details — not scored
Size50 MB23 MB
Age rating4+4+
DeveloperRNC NetworkMetro Group, inc.

Customer experience

MAGIC

All ratings277 ratings
Positive28.2%
Neutral7.9%
Negative63.9%
Written reviews90 reviews
Positive7.8%
Neutral10.0%
Negative82.2%

The Metro Group

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

MAGIC

Reported bugs

12 issues
  • P2P device not connected error messages
  • App crashes immediately upon launch
  • Black screen loading issues
  • Playback functionality completely non-functional
  • App language switching to Chinese unexpectedly
Show 7 more
  • Cellular viewing disabled after updates
  • Connection timeouts and network errors
  • Control bar disappears during video playback
  • Green screens during playback on newer DVR models
  • App incompatibility with iOS 16 rotation features
  • Live view freezing and lagging
  • Intermittent connection failures requiring manual DVR restart

Requested features

8 requests
  • iOS 16+ compatibility and screen rotation support
  • IPv6 support for cellular data viewing
  • Improved playback speed controls (2x, 4x, 8x)
  • Timestamp inclusion in downloaded footage
  • Better video quality and resolution options
Show 3 more
  • Faster connection establishment for remote viewing
  • Enhanced playback scrubbing and video scanning
  • 5G network optimization

The Metro Group

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

MAGIC

No in-app purchases

None

The Metro Group

No in-app purchases

Questions

Is MAGIC free?
MAGIC is free to download, with no in-app purchases.
Is The Metro Group free?
The Metro Group is free to download, with no in-app purchases.
Which has better reviews, MAGIC or The Metro Group?
The Metro Group is rated higher. MAGIC averages 2.3 out of 5 from 313 ratings, while The Metro Group averages 5.0 from 3 ratings.
Do MAGIC or The Metro Group have ads?
Neither MAGIC nor The Metro Group shows ads.
Which is updated more often, MAGIC or The Metro Group?
MAGIC ships an update every 3 weeks, and The Metro Group every 2 weeks. Most recently, MAGIC was updated on October 24, 2026 and The Metro Group on October 20, 2026.

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