Don’t Even Bother
The apps sole purpose should be for scheduling appointments. I booked through the app, showed up at the location, and was told nothing was in the system. The staff told me it’s recommended to call for bookings. Pointless to have an app that does not work.
Garbage app
It is hard to put into words how bad this app is. After waiting for about 2 minutes for the main dashboard page to load, all that displays is a gray box. You can’t see any of your upcoming appointments. On the booking page, you are not able to select ANY location in Arizona?! This isn’t an app, it is a frustrating patience and sanity tester. Hard to believe someone pushed this into a general release. Wow.
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A horrifying app that is hurting a great brand
The NOW is a wonderful massage company and the vibe is immaculate. This app however is such an insane example of a company pinching pennies on something that is so simple and even cheap to get right, and it sends devastating signals about the brand and makes all that effort go to waste, or at least greatly reduces it. And for what? Like just spend a couple hundred dollars on an app developer it can’t possible be that expensive.
One example: if you try to choose a different location after you’ve already selected your options, the app deletes everything you picked. All your options are wiped out and you have to enter them all again. Not even in 2009 would something like that have been acceptable in the app space.
It’s garbage and again, I LOVE The Now which is why I’m taking the time to write this review. I don’t know what suit or out of touch person is not allocating a budget to an application that is proper, but they need to be fired because this ain’t how things are done in 2026. Or even 2015 for that matter. Or 2009. This app is unacceptable and yall need to do better for your well-paying clientele.
One example: if you try to choose a different location after you’ve already selected your options, the app deletes everything you picked. All your options are wiped out and you have to enter them all again. Not even in 2009 would something like that have been acceptable in the app space.
It’s garbage and again, I LOVE The Now which is why I’m taking the time to write this review. I don’t know what suit or out of touch person is not allocating a budget to an application that is proper, but they need to be fired because this ain’t how things are done in 2026. Or even 2015 for that matter. Or 2009. This app is unacceptable and yall need to do better for your well-paying clientele.
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App sucks
Wow the 1 star reviews weren’t kidding. App is worthless. Massages are good though but the app should be set on fire it doesnt work
Unusable - how am I supposed to book?
6 months later and the appt booking still doesn’t work in the app.
